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Reviews of Airport Villa

2.5 out of 5
Airport Villa
Liver Brother Road, Next to cargills Food City, Seeduwa - Katunayake

Reviews

6.6
Rating 10 - Excellent. 2 out of 14 reviews" "
Rating 8 - Good. 4 out of 14 reviews" "
Rating 6 - Okay. 4 out of 14 reviews" "
Rating 4 - Poor. 3 out of 14 reviews" "
Rating 2 - Terrible. 1 out of 14 reviews" "

7.0/10

Cleanliness

7.6/10

Staff & service

6.2/10

Property conditions & facilities

Reviews

8/10 Good

Josh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Close to airport
Serves it's purpose as a 1 night stay if you have an early flight . The manager was a nice guy who was helpful. The could have done with being a bit less green
Stayed 1 night in Dec 2018
Response from malraj on 24 Jan 2019
Thanks for the feedback

10/10 Excellent

Marzio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2018
Response from Malraj on 5 Sept 2018
Than you so much for the wonderful rating Surely this will assist us to attract more visitors,Once again many thanks for the rating

10/10 Excellent

Murdo, Liverpool, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It did the job!
I wasn't expecting too much from the hotel; in truth I needed a quick stopover, whilst awaiting a flight the following morning. Airport Villa exceeded all of my expectations. The room was clean and comfortable (excellent air con) with a great shower. Though I couldn't get the TV to work, there was WiFi (though it was slow and unstable at first, but seemed OK after an hour or so). Seeduwa (the suburb where the hotel is based) is an unremarkable place. I therefore welcomed the hotel's close proximity to a Cargills food store, so I opted to bring back a few snacks to my room rather than try any of the local restaurants (which, in all honesty, weren't as inviting for me). The hotel is quite well maintained - it has a great looking pool, and the garden area was just as inviting. In a nutshell, it is something of an oasis. The manager was, I should add, extremely courteous and welcoming.
Stayed 1 night in Mar 2018
Response from malraj on 11 Apr 2018
Than you so much for the wonderful comment. We really appreciate your compliments. Surely this will not only assist us to attract more visitors, also guest will get a very clear picture on what we offer. Once again many thanks for the comment

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
No hot water. And no extra bed which we had notified the hotel we need extra one. One of my friend had a bad night sleep experience while we were staying in the airport villa
Stayed 1 night in Jan 2018
Response from Malraj on 5 May 2018
You have booked our basic room and my staff has offered you a deluxe room with all facilities for additional 5 USD. But you were happy with the basic room. I told very clearly this is not fit for family of 3.

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice & cozy place
No Restaurant in the facility. Food arrangement is a handicap.
Stayed 2 nights in Nov 2017
Response from malraj on 5 May 2018
Than you so much for the wonderful comment. We really appreciate your compliments. Surely this will not only assist us to attract more visitors, also guest will get a very clear picture on what we offer. Once again many thanks for the comment

6/10 Okay

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
3/10 biggest+ is location to airport
Well posistioned just 5mins from the airport but.. nice property crying out for some tlc. No water presuure, no kettle in room, no breakfast option, toilet seat falling off, dirty bedding, dirty room etc etc. Was also asked to pay twice even though I pre-payed. No food or drink at hotel, Sasha is 200 rupees in a tuk-tuk and was good and well priced. Airport transfer is 1200 rupees or Uber 270rupees #fleeced
Stayed 1 night in Nov 2017
Response from malraj on 28 May 2018
We have sorted out all the issues you mentioned by now. Many thanks. We out sourced our transfers and they charge 1200. Sometimes guest directly book Uber but they never come on time.Also difficult to book taxis like uber. Tuk tuk is available for airport but they too charge 600 rupees

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Filthy, ewe
The staff was friendly and helpful and it was very close to the airport, but the room was so gross. There was a dirty ashtray in the room and the refrigerator was so disgusting, I would never have eaten anything that was in it.

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
A sad ending to a lovely holiday
The villa sent us excellent communication right up till the morning of our stay. We informed them of our ETA which was 7pm. However, when we arrived the person there was unaware of our arrival and phoned the owner with whom we had been in contact with. He came in 40 mins saying he had made a mistake over bookings! He did send for a take away meal for us and sent out for drinks which were free. My sister got her room at 9 pm when one lot of guests left for the airport and we had to wait till 11.30 pm for our room. The rooms were spacious and the bed was comfortable. At breakfast there were so many flies we finished quickly and the second morning took breakfast in our room to avoid them. We didn't use the pool as it was cloudy. My sister left at 3 am, the taxi turned up on the dot but there was no sign of the 24 hour reception that was mentioned and it was quite scary for her waiting alone in the dark for her taxi. There were no restaurants nearby but there was a lovely 4 star hotel nearby which offered excellent food at a very reasonable price and we spent our time there. We booked because the information was there were restaurants nearby and a swimming pool and it was close to the airport, which it was.

6/10 Okay

Verified traveller

Eher zu teuer für die allg. Leistung. Nicht besonders Sauber, Personal hilfsbereit, Lage ca 7min vom Flughafen ist gut.
Stayed 1 night in Apr 2019
Response from MB on 3 May 2019
Thank you for the feedback. Since it is ANONYMOUS I cannot trace where you stayed. Any way I do not agree with the guest that our rates are expensive. Comparatively our rates are low and most of the guest are happy with their stay.

8/10 Good

ZHAO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Verified traveller

Liked: Cleanliness

2/10 Terrible

kenplus, tokyo

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
ホテルのスタッフ、寝るなよ!!
あらかじめリクエストを出していて、深夜1時の到着。門はがっちり閉められて、建物の明かりも消えている。 鉄製のドアを、周りに響き渡るくらい何度叩いても応答なし。呼び鈴も何十回押しても応答なし。 かれこれ30分弱。叫んでも暴れても全く応答なし。長旅の疲れであきらめてほかのホテルを探しに行きました。 次の日、現地人を伴って昨晩のクレームをしに行くと、スタッフは「寝てた。」そうです。 あんなに騒いで門をたたいて、普通だったら警察呼ばれてもおかしくないくらい騒いだけれど、寝てたというのは相当深く寝入ってたようです。 その場にはいませんでしたが、電話でオーナーと話をしたところ、「全額返金はできないが、もし、（全額返金しました）と一筆書いてサインをすれば半額は返金します」といわれ、しょうがないのでそれに応じることに。 　現在はエクスペディア側からクレームを入れてもらい全額返金できるように交渉中。 ま、たぶん無理だな。 このホテルの中は広々してキレイそうで、泊まれなかったのが余計に悔しい。 だって代わりに泊まったホテルが、くそ汚くて、ホットシャワーも出ないし、ボったくられるし（このホテルの二倍の料金。）。 タクシーの運転手にバックマージンが行ったであろう料金だったけど、もう疲れていたし、頭痛もしてきたので割り切ってくそホテルに泊まりました。今回は母も一緒だったので、そんなところに急きょ泊まることになって申し訳なかった思いと、心底むかついたのでレビューしました。 寝てただけで、こんなに悪く書いてごめんね。でも、設備はきれいそうでしたよ。

8/10 Good

sylvie, Paris

Liked: Cleanliness, staff & service
hotel proche de l'aeroport.
nous avons choisi l'hotel en fonction de sa proximité avec l'aéroport car notre avion partait to le matin. nous avons regretté le manque de petit déjeuner celui ci ne pouvant être servi à 5h45. lit confortable, hotel propre,clair,alme, piscine agréable, pas loin du centre du village, avec super marché à coté, et bon restaurant à 1km. une bouilloire dans la chambre aurait été la bienvenue. accueil agréable.l'emplacement

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Für Stop-over geeignet, günstig
für kurzen Stopp gut geeignet, Preis-/Leistungsverhältnis ok