Seoul Seoul Arts Center Hotels

"Clean room"

"The location is truly top-notch—within walking distance to Eonju, Sinnonhyeon, and Gangnam stations. Unfortunately, that's where the positives end for me. Although Expedia listed this as a 5-star hotel, I would rate it no more than 4 stars. The room felt dated, the chair at the desk squeak upon any movement. Even small details like the retractable laundry line above the bathtub didn't work properly; after I pulled it out, the string failed to recoil back into the holder. Housekeeping was a major letdown. The bathroom floor mat was removed on day one and never replaced until my final day. A face towel was taken on day three and also not replaced until my last day. On day three, one of the bathrobes was removed and never replaced (though since I was alone, the second one sufficed), nor was I given bottled water. On my last day, the room finally had a floor mat, two face towels, and two bathrobes. I found a pumpkin seed under the desk, clearly left by a previous guest. One small positive: I was on a low floor and could open the window for fresh air, which was a nice touch. Prior to my stay, I messaged the hotel to ask about the airport bus at 2 AM and whether the airport bus served the hotel. I was assured that the bus does stop right in front. However, upon arrival at Incheon airport, I discovered this is only true after 6:30am. Given the price, the dated condition of the room, and the poor housekeeping, I likely won't return—despite the location."

"Great location, connected to a mall and subway station. Excellent helpful staff. Highly recommend it"

"Stayed one night. Place was clean, check in and out was smooth and fit our needs perfectly. There are a few 24 hour restaurants within walking distance for late night arrivals. On the green line which was easy for our planned destinations. Would recommend. "

"It was nice with Breakfast ( various choices) on the top floor. "

"Breafast was good. Staff members were very kind and supportive"

"Yes, everything was perfect."

"Very clean, well appointed and a large unit."

"It is well ubicated in central Seoul. The only thing is that in winter time, air conditioned does not work. You have to open the window to get the room cold. The attending staff was very kind, especiatilly Ms. Mia who supported us until we left!! She is a very kind woman!!"