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The Shilla Seoul

Photo gallery for The Shilla Seoul

Featured image
Outdoor spa bath
Indoor pool, seasonal outdoor pool
Indoor pool, seasonal outdoor pool
Premium bedding, minibar, in-room safe, desk

Overview of The Shilla Seoul

VIP Access

The Shilla Seoul

5 out of 5

4.7/5 Exceptional

Guests rated this property 4.8/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Spa
  • Restaurant
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment
  • Social distancing
249, Dongho-ro, Jung-gu, Seoul, Seoul

Explore the area

  • Popular LocationNamsan Park8 min walk
  • Popular LocationNational Theater of Korea9 min walk
  • Popular LocationKorea House13 min walk
  • AirportSeoul (GMP-Gimpo Intl.)21 min drive

Choose dates to view prices

About this area

Seoul

The Shilla Seoul is located in Jung-gu, a neighbourhood in Seoul, and is in the city centre and near a metro station. Namsan Cable Car and Children's Grand Park are local attractions and those in the mood for shopping can visit Gwangjang Traditional Market and Shinsegae. Lotte World and Gwacheon National Science Museum are also worth visiting.

What's nearby

  • Namsan Park - 8 min walk
  • National Theater of Korea - 9 min walk
  • Korea House - 13 min walk
  • Dongdaemun History and Culture Park - 16 min walk
  • N Seoul Tower - 3 min drive

Getting around

  • Dongguk University Station - 4 min walk
  • Haengsin Station - 19 min drive
  • Seoul (ICN-Incheon Intl.) - 56 min drive

Restaurants

  • Where to eat
  • LaYeon – Fine-dining restaurant offering Korean cuisine. Serves lunch and dinner daily. Reservations required.
  • Palsun – Fine-dining restaurant offering Chinese cuisine. Serves lunch and dinner daily.
  • The Parkview – Serves breakfast daily.
  • Continental – Fine-dining restaurant offering French cuisine. Open daily.

About this property

The Shilla Seoul

Luxury Seoul hotel in Jung-gu with 6 restaurants
Along with 6 restaurants, this smoke-free hotel has a full-service spa and an indoor pool. Free WiFi in public areas, a free area shuttle and a free shopping centre shuttle are also provided. Additionally, a fitness centre, a bar/lounge and a spa tub are on-site. All 464 soundproofed rooms provide free WiFi, free wired Internet and 24-hour room service. Comforts include premium bedding and pillow menus, and guests will also find conveniences such as fridges and electric kettles.
The Shilla Seoul offers 464 forms of accommodation with minibars and a safe. Beds feature premium bedding. A pillow menu is available. Televisions come with premium cable channels. Bathrooms include a combined bath/shower unit, bathrobes, slippers and bidets.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include an iron/ironing board.

An indoor pool, a seasonal outdoor pool and a spa tub are on site. Other recreational amenities include a sauna and a fitness centre.

Guests aged under 16 years old are not allowed in the health club or fitness facility.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guerlain Spa has 10 treatment rooms. Services include body wraps, body scrubs and body treatments. The spa is equipped with a sauna. A variety of treatment therapies are provided, including aromatherapy.

Awards and affiliations

The property is a member of the Leading Hotels of the World.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the regional cleaning and disinfection practices of CESCO (S. Korea)

Social distancing

Social distancing measures in place

Safety measures

Gives staff personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Limited on-site parking
  • On-site parking includes off-street options
  • Free local area shuttle
  • Free shopping centre shuttle

Food and drink

  • Buffet breakfast available for a fee 6:00 AM–10:00 AM on weekdays and 6:00 AM–10:00 AM on weekends: KRW 69000 for adults and KRW 32000 for children
  • 6 restaurants
  • 1 bar
  • 24-hour room service

Things to do

  • Fitness centre
  • Full-service spa
  • Golf driving range
  • Indoor pool
  • Sauna
  • Seasonal outdoor pool
  • Shopping
  • Hot tub
  • Steam room

Family friendly

  • Free area shuttle
  • Indoor pool
  • Laundry facilities
  • Fridge
  • Seasonal outdoor pool
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Lift
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Languages spoken

  • Chinese
  • English
  • Japanese
  • Korean

Business services

  • Business centre
  • Computer station
  • Conference centre
  • Meeting rooms 3

Outdoors

  • Garden
  • Rooftop terrace

Spa

  • 10 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Massages
  • Massage/treatment rooms
  • Sauna

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • In-room accessibility (select rooms)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hairdryer
  • Shower/bathtub combination
  • Toothbrush and toothpaste

Entertainment

  • 55-inch TV
  • TV channels
  • Premium channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Minibar
  • Fridge

More

  • Desk
  • Iron/ironing board (on request)
  • Laptop-friendly workspace
  • Phone
  • Safe
  • Slippers
  • Soundproofing
  • Turndown service

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - anytime
Early check-in subject to availability
Early check-in is available for a fee (amount varies)
Minimum check-in age - 19

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
Customers may be requested by the property to provide documentation of recent travel history (such as showing passport immigration stamps) and/or complete a health declaration.
Starting October 1, 2021, check-in is at 2 PM and check-out is 11 AM.
Starting October 1, 2021, the executive lounge is open 6:30-10 AM for breakfast Monday-Friday (6:30-10:30 AM Saturday, Sunday, and public holidays), 3:30-5 PM for afternoon tea, and 6-10 PM for happy hour. Light snacks are not available.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)
Service animals are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are available for KRW 36300.0 per day.

Payment types at the property

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: KRW 69000 for adults and KRW 32000 for children (approximately)
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: KRW 36300.0 per day
  • Facilities fee: KRW 45000 per person, per day and includes use of: sauna

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve rollaway/extra beds
This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Eurocard and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The indoor pool, fitness facility, and sauna are closed every third Wednesday of the month.
Children under 13 years old are only permitted to use the indoor and outdoor pools with parental supervision. Children under 13 years old are permitted to use the indoor pool on weekends only. Guests under 140 cm tall are permitted to use the outdoor swimming pool only while wearing a life jacket.
The hours of operation for Urban Island (seasonal outdoor pool area) vary. Guests booked in "no outdoor pool access" room categories are charged fees to access the pool. Entry to the outdoor pool may be limited due to maximum occupancy policy. In case of overcrowding, guests may have to wait to use the pools. Guests cannot pre-book entry to the pool. Up to 2 sun beds per room are available for use in the outdoor pool area (first-come, first-served basis). Children under the age of 36 months must wear swim diapers in the pool. Rubber rings must be less than 1 meter in diameter and are only allowed in the children's pool. Access to Urban Island may be restricted in extreme weather conditions.
Please note: Guests will not be able to use or earn any points with third-party rewards programs at this property.
Guests booking an Executive Level room type are permitted to invite up to 2 non-resident guests to the Executive Lounge during the week (excludes Friday, Saturday, Sunday, and public holidays) for a surcharge. Children under 13 years old are not allowed in the Executive Lounge.

We should mention

The seasonal pool will be open from 13 March to 14 November
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Construction is underway at a neighbouring building and there may be noise disturbance from the construction work
Guests under 16 years old are not allowed in the health club or fitness facility

National rating

For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

Shilla Seoul Hotel
Shilla Hotel
Shilla Seoul
Shilla
The Shilla Seoul Hotel Seoul
Shilla Hotel Seoul
The Shilla Hotel Seoul
The Shilla Seoul Hotel
The Shilla Seoul Seoul
The Shilla Seoul Hotel Seoul

Frequently asked questions

Overall score and ratings

4.7

Exceptional

Rating 5 - Excellent. 900 out of 1126 reviews
5 - Excellent 80%
Rating 4 - Good. 162 out of 1126 reviews
4 - Good 14%
Rating 3 - Okay. 34 out of 1126 reviews
3 - Okay 3%
Rating 2 - Poor. 10 out of 1126 reviews
2 - Poor 1%
Rating 1 - Terrible. 20 out of 1126 reviews
1 - Terrible 2%

4.8/5

Cleanliness

4.7/5

Staff & service

4.6/5

Amenities

4.7/5

Property conditions & facilities

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2021

1/5 Terrible

Disliked: Staff & service
Foreigners Beware
Absolutely horrible experience. They will do additional security and testing on you simply because you are not Korean. Will never stay there again.
Stayed 1 night in Jun 2021

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2021

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always good even expensive
Stayed 1 night in May 2021

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2021