Santiago Sernatur Hotels

"The hotel was nice. We were not able to access our room early and had to leave our luggage behind the desk, which did not seem safe. The young man at the front desk did not seem to know very much and was not that helpful."

"great location, clean, nice people, decent price....had a 20% discount on food through expedia that was a pain to make sure i got....the gym is horrible....food at restaurant ok....."

"Hotel is fine, but I didn't like the way is the bathroom. It looks like the bathroom is part of your bedroom, just a glass separates your bed from the shower and bathroom. I tried the restaurant and food was pretty good."

"Great staff, breakfast restaurant and location. Replacing bottled water would be appreciated for these 30 degree + days"

"The room.was fine and clean. There are plenty of stores, cafes, great walks, restaurants and nice neighborhood. The staff were very forthcoming and we.apptrciated their help. Our sole complaint is that the broken elevator must get fixed. It took us over 20 minutes to get an elevator with room enough for us for.check in this morning. "

"I only stayed for one night but well worth the money. Had a nice spacious room and close to everything by either uber or metro"

"Cleaning staff very pleasant but room cleaning and supplies were sporadic. Front desk staff doesn't really go out of their way to help you. Pool is freezing. Santiago is beautiful and the hotel was in a nice location within walking distance to restaurants and bars."

"Very nice hotel with clean rooma and amenities. Location is perfect in a quiet neighborhood and close to major attractions "

"Convient location to bars and restaurants. Staff helpful and rooms clean. "