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Reviews of Hyatt House Shanghai New Hongqiao

4 out of 5
Hyatt House Shanghai New Hongqiao
2799 Huqingping Highway, Qingpu District, Shanghai

Reviews

7.6

Good

Rating 10 - Excellent. 7 out of 18 reviews" "
Rating 8 - Good. 6 out of 18 reviews" "
Rating 6 - Okay. 1 out of 18 reviews" "
Rating 4 - Poor. 1 out of 18 reviews" "
Rating 2 - Terrible. 3 out of 18 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

6.8/10

Amenities

8.0/10

Property conditions & facilities

Reviews

8/10 Good

Albert, Los Angeles, CA

Travelled with family and small children
Liked: Cleanliness, amenities
Close to shopping centers. Only a hand full of hotel employees spoke English. Overall it was a good experience.
Stayed 1 night in Dec 2019

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Room and location for
Stayed 4 nights in Aug 2019

10/10 Excellent

Vera

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Happy Camper
The reception was very helpful and friendly unlike other places we’ve stayed in China
Stayed 1 night in Aug 2019
Response from Grace Gao on 16 Aug 2019
Dear Vera, Thank you very much for your kind feedback, we do appreciate your 10 score rating. we are pleased that we provide the service and environment as well as a refined home away from home. Sincerely look forward to having you stay with us again should your future plan brings you this way. With warmest regards

8/10 Good

Leaf

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room is clean and neat. We really like the hotel. The only problem is the microwave didn't work. That's odd.
Stayed 1 night in May 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel !
Amazing
Response from David on 13 May 2018
Dear Guest,thank you for taking the time to review Hyatt House Shanghai New Hongqiao after your recent stay with us. It was certainly a pleasure to have you.We look forward to seeing you again.

2/10 Terrible

Raymond

Stayed 3 nights in May 2023

8/10 Good

Seunghyun

Business traveller
Liked: Cleanliness, room comfort
크고 깨끗하지만 위치는 별로
방이 크고 조리시설이 있어 가족이 머물기 좋음. 세탁실도 있음. 호텔 옆에 쇼핑몰이 건축중이라 식사할곳이 많지는 않음. 조금만 더 걸어나가면 아울렛이 있어 필요한 사람에겐 좋음. 홍차오에서도 더 외곽이라 시내 나가기엔 불편함
Stayed 6 nights in Oct 2020

6/10 Okay

つばさ, 日本

Travelled with family and small children
Liked: Cleanliness
部屋は普通。朝ご飯は中華料理のバイキング形式で比較的豊富。飲み物も多い。プールジムもありよかった。しかし、都心への交通が不便すぎてつかれる。何よりホテルでの両替が出来ずびっくりした。
Stayed 3 nights in Jan 2020

10/10 Excellent

David.Kwon, 서울, 경기용인

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good 수영장, 로비 포켓볼(but노후), 조식 Bad 시내 먼거리 (but 택시비) 10000~15000위엔 충분
Stayed 2 nights in Dec 2019

4/10 Poor

Suhua

不推薦
不太方便到市區，附近什麼都沒有，房間有裝修味，熱水不熱
Stayed 3 nights in Jun 2019

10/10 Excellent

Son

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable place.
I was comfortable like home. I was nice that the neat facilities and kind employees.
Stayed 14 nights in Jun 2019

10/10 Excellent

Sangwon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
호텔 이용 후기 좋음
가족여행으로 호텔은 전반적으로 만족함. 수영장 무료 이용으로 좋았고 휘트니스센터도 이용가능함. 식사는 먹을 것 다양하고 만족함. 당구장은 유료임. 호텔 주변은 아울렛이라 쇼핑하는 사람들이 좋을 듯. 서산국가삼림공원과 생각보다 가까워서 좋음 가격 대비 매우 만족함.
Stayed 1 night in Jun 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Response from David on 7 Jun 2018
Dear Guest, thank you for taking the time to review Hyatt House Shanghai New Hongqiao after your recent stay with us. It was certainly a pleasure to have you.We look forward to seeing you again.

8/10 Good

Sergii

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Если вас заберут и привезут ,все ок.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort