Shanzu hotels in Mombasa

"Paradise just beautiful "

"Our room had no beach view, that fact should have been communicated to us better at the time of booking. Also overall the wifi was very unstable. Needs an upgrade Otherwise good experience"

"only problem the music was very loud"

"Beautiful and clean hotel with excellent staff!"

"Nice with both fan and air conditioning. Both worked well. Did not see the ocean from my room but nice to have balcony (with garden view). Very beautiful gardens with funny monkeys jumping around. "

"The room was a suite, beautiful once. But withno maintenance it had deteriorated to an absurd amount, bathhroom cabinet doors almost falling off in your hands, dirty paint, tv has 4 channels 3 are football, hdmi ports removed, even the room number had missing numbers The pool is the best feature if you ignore the many missing tiles. Ordering food is easy mostly, thecwaut is ridiculous but when it comes it is delicious and fresh. Breakfast is just ok. Staff are friendly enough. But everything is worn. The bed was great comfortable. Had to plead to get a second swipe to keep the ac running when i went out ofvtge room. Cleaners turned up when they want. Even wake you to clean the room in the morning. It is way overpriced. Stay once only, not again"

"When we checked in at night, No toiletries in the bathroom, we had to wait for the next day to get them. The toilet seat was not flashing down anything at all, the balcony doors were not closing shut and needed to be fixed as well. Early in the morning while jet legged, workers were fixing the roofs which was so loud it woke me up. Purchase your own water to drink people, because if you ask for any water. They will say the house keeper gave you water. Even when the house keeper forgets to give you water. I had to check out 2 days early from the hotel and no refund for 3 days. "

"The staff were respectful and made our stay comfortable. The food was in plenty and of good quality. I highly recomend the place."