Probably one of the worst all inclusive experiences. Had to change rooms twice due to poor maintenance. The family room was supposed to have 2 twin bed for kids but they were actually cots. The food and beverage menu was super tiny. And the beverages were all made with slushes. Everything was extra cost. Not to mention the wifi which only allowed 3 devices and 5gb of data for 5 days....the sink had rust water and the showers didn't have pressure and in the mornings no hot water. The property has a huge mosquito problem and they fill the in the evening .
yasser
2024 年 1 月入住 3 晚
6/10 一般
Umut
2024年01月2日
Umut
2023 年 12 月入住 1 晚
6/10 一般
salvatore
与家人出行
2023年12月3日
满意:清洁度
不满意:员工和服务、住宿条件和设施、客房舒适度
Attenzione alla reception non molto onesti!
L’albergo non è da 5 stelle, i letti sono vecchi e soprattutto i letti dei bambini sono troppo scadenti, il migliore è Mustafa (il ragazzo della pulizia stanze) che per farci stare bene era disponibile in tutto! La peggiore esperienza è con la reception, state attenti cercano in tutti modi di imbrogliarvi e di prendere più soldi possibili! Al nostro arrivo avevo sbagliato l’età della bambina e per questo mi hanno fatto pagare 350€ in più ma non solo al momento del check-out dovevo solamente 1.30 (mezz’ora di gioco a carambola) ma al momento di pagare mi hanno detto che dovevamo 3€ ho chiesto e dunque mi hanno detto che dovevo 1.30€ . State attenti alla reception anche quando cambiate i soldi tornano sempre meno di quello che dicono!
salvatore
2023 年 11 月入住 7 晚
10/10 超赞
Aleksejs
2023年10月30日
满意:清洁度、员工和服务、住宿条件和设施
Aleksejs
2023 年 10 月入住 7 晚
2/10 糟糕
Bilal
与家人出行, 商务旅客
2023年10月27日
不满意:清洁度、员工和服务、服务设施、住宿条件和设施
Bad service and the room not clean I will never go there again
Bilal
8/10 还可以
omar
2023年09月12日
满意:清洁度、员工和服务、住宿条件和设施
omar
2023 年 9 月入住 7 晚
8/10 还可以
laurent
与家人出行
2023年07月27日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
laurent
2023 年 7 月入住 3 晚
10/10 超赞
Mohammed
与家人出行
2023年06月26日
满意:清洁度、住宿条件和设施、客房舒适度
Wonderful family holiday. Everything was as you would hope for an all inclusive resort.
Mohammed
2023 年 6 月入住 5 晚
6/10 一般
Shahera
与家人及幼儿出行, 与家人出行
2023年06月8日
满意:清洁度
不满意:员工和服务
Mosquitoes were unbelievable no other place in sharm has Mosquitoes like this hotel . We had to spray our room 3/4 times a day it was that bad. Garden rooms are a bit dated. Needs to be brought to life. Surrounding area is beautiful hotel itself is pretty outside. Food was not good everything taste the same and wasn't much to offer. We even got stomach aches from the meat. The slides for adults and kids was fun. Some staff was nice kost was rude. Worse part has to be mosquitoes amount money i spent on cream to treat my kids as even with the mosquitoe spray i took with me couldnt protect them.