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Novotel Shenzhen Watergate

Photo gallery for Novotel Shenzhen Watergate

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Free minibar, in-room safe, desk, iron/ironing board
Free minibar, in-room safe, desk, iron/ironing board
Free minibar, in-room safe, desk, iron/ironing board
Free minibar, in-room safe, desk, iron/ironing board

Overview of Novotel Shenzhen Watergate

UNESCO Sustainable Travel Pledge

Novotel Shenzhen Watergate

4.0 star property

3.9/5 Good

Guests rated this property 4.0/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Parking included
  • Air conditioning
  • Restaurant
  • Gym
  • Breakfast available

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment
  • Social distancing
1019 Shennan Zhong Rd, Shenzhen, Guangdong, 518031

Explore the area

  • Popular LocationShenzhen Museum3 min walk
  • Popular LocationHuaqiangbei6 min walk
  • Popular LocationShun Hing Square11 min walk
  • AirportHong Kong (HKG-Hong Kong Intl.)40 min drive

Choose dates to view prices

About this area

Shenzhen

In the city centre, Novotel Shenzhen Watergate is in Luohu, a neighbourhood in Shenzhen with great shopping. Shenzhen Golf Club and Huanggang Port are worth checking out if an activity is on the agenda, while those looking for area attractions can visit Shenzhen Museum and Happy Coast. Shenzhen International Garden and Flower Expo Park and Splendid China Folk Village are also worth visiting.

What's nearby

  • Shenzhen Museum - 3 min walk
  • Huaqiangbei - 6 min walk
  • Shun Hing Square - 11 min walk
  • The MixC Shopping Mall - 2 min drive
  • International Foreign Trade Center - 2 min drive

Getting around

  • Shenzhen Station - 2 min drive
  • Science Museum Station - 6 min walk
  • Shenzhen (SZX-Shenzhen Intl.) - 25 min drive

Restaurants

  • Where to eat
  • Pin Fang – Serves breakfast, lunch and dinner.
  • Tang Gong – Serves breakfast, lunch and dinner.

About this property

Novotel Shenzhen Watergate

Eco-friendly Shenzhen hotel in Luohu with free parking
This smoke-free hotel features a restaurant, a fitness centre and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Other amenities include a 24-hour business centre, 24-hour room service and a business centre. All 142 rooms feature thoughtful touches such as free minibar items and slippers, plus free WiFi, free wired Internet and LED TVs with satellite channels. Guests will also find iPod docking stations, 24-hour room service and fridges.
Novotel Shenzhen Watergate offers 142 forms of air-conditioned accommodation with iPod docking stations and free minibar items. LED televisions come with satellite channels. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include slippers, designer toiletries, bidets and complimentary toiletries.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include a safe and complimentary bottles of water. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.

Awards and affiliations

This property has signed the UNESCO Sustainable Travel Pledge.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of ALLSAFE (Accor Hotels)

Social distancing

Social distancing measures in place

Safety measures

Gives staff personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitiser provided
Individually wrapped food options available through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Free self-parking on site

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10 AM: CNY 108 per person
  • 1 restaurant
  • 1 bar
  • 24-hour room service

Things to do

  • Fitness centre

Family friendly

  • Free cots/infant beds
  • Laundry facilities
  • Fridge
  • Rollaway/extra beds (surcharge)

Conveniences

  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance

Languages spoken

  • Chinese (Mandarin)
  • English

Business services

  • 24-hour business centre
  • Meeting rooms

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • In-room accessibility (select rooms)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Free cots/infant beds
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bidet
  • Designer toiletries
  • Hairdryer
  • Towels

Entertainment

  • iPod dock
  • LED TV
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Free minibar
  • Fridge

More

  • Desk
  • Free newspapers
  • Iron/ironing board
  • Phone
  • Safe
  • Slippers

Similar properties

See similar properties

Policies

Check-in

Check-in from 2:00 PM - 6:00 PM
Late check-in subject to availability
Express check-in
Minimum check-in age - 18

Check-out

Check-out before noon
Express checkout

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

Due to COVID-19, this property’s food and beverage options may be limited.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CNY 280.0 per stay.
Free cots (infant beds)

Payment types at the property

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: CNY 108 per person (approximately)
  • Rollaway bed fee: CNY 280.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards

We should mention

Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

National rating

For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

Novotel Shenzhen Watergate Hotel
Novotel Watergate Hotel
Novotel Shenzhen Watergate
Novotel Watergate
Shenzhen Novotel
Novotel Shenzhen
Novotel Watergate Shenzhen Hotel Shenzhen
Novotel Shenzhen Watergate Hotel
Novotel Shenzhen Watergate Shenzhen
Novotel Shenzhen Watergate Hotel Shenzhen

Frequently asked questions

Overall score and ratings

3.9

Good

Rating 5 - Excellent. 154 out of 580 reviews
5 - Excellent 27%
Rating 4 - Good. 293 out of 580 reviews
4 - Good 51%
Rating 3 - Okay. 84 out of 580 reviews
3 - Okay 14%
Rating 2 - Poor. 33 out of 580 reviews
2 - Poor 6%
Rating 1 - Terrible. 16 out of 580 reviews
1 - Terrible 3%

4.0/5

Cleanliness

4.0/5

Staff & service

3.5/5

Amenities

3.8/5

Property conditions & facilities

3/5 Okay

Travelled with family and small children
Liked: Staff & service
Nice staff, good location, but the property has been there for many many years and the amenities & facilities don't look that clean.
Stayed 1 night in Sep 2021

2/5 Poor

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Breakfast is the worst I ever had! Don’t know how can they rate 4 stars! Staffs are not helpful at all
Stayed 4 nights in Dec 2020

4/5 Good

Travelled with family, Travelled with partner
Liked: Cleanliness
The hotel has a good location near Hongling metro station and Grand Theater Metro Station. There is a mall nearby and the room is very comfy. We didn't like the smoky smell in the hallways/elevators and that the pool was closed in July 2020.
Stayed 3 nights in Jul 2020

4/5 Good

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jan 2020

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2019