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Shangri-La Shenzhen

Photo gallery for Shangri-La Shenzhen

Exterior
View from room
Minibar, in-room safe, desk, blackout curtains
Minibar, in-room safe, desk, blackout curtains
Minibar, in-room safe, desk, blackout curtains

Overview of Shangri-La Shenzhen

Shangri-La Shenzhen

5.0 star property

8.2/10 Very good

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Restaurant
  • Gym
Map
Jianshe Road, Luohu District, Shenzhen, Guangdong, 518001

Explore the area

  • Popular LocationThe MixC Shopping Mall8 min walk
  • Popular LocationLuohu Port19 min walk
  • Popular LocationDongmen Pedestrian Street20 min walk
  • AirportHong Kong (HKG-Hong Kong Intl.)58 min drive

Room options

About this area

Shenzhen

Located in Luohu neighbourhood, Shangri-La Shenzhen is connected to a shopping centre. Dongmen Pedestrian Street and Huaqiangbei are worth exploring if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Splendid China Folk Village and Happy Valley. Travelling with kids? Don't miss Window of the World. Guests appreciate the hotel's convenience for public transportation: Guomao Station is 11 minutes on foot.
Visit our Shenzhen travel guideOpens in a new window
Map

What's nearby

  • The MixC Shopping Mall - 8 min walk
  • Luohu Commercial City - 12 min walk
  • International Foreign Trade Center - 15 min walk
  • Luohu Port - 19 min walk
  • Dongmen Pedestrian Street - 20 min walk

Getting around

  • Guomao Station - 11 min walk
  • Shenzhen Station - 14 min walk
  • Shenzhen (SZX-Shenzhen Intl.) - 27 min drive

Restaurants

  • Dong Men Ding Food Street - 4 min drive
  • 大良毋米粥 - 1 min drive
  • 利苑酒家 - 18 min walk
  • 意合园 - 4 min walk
  • 叙杯mortea - 4 min drive

About this property

Shangri-La Shenzhen

5-star luxury hotel located in Luohu
Located close to Dongmen Pedestrian Street and Huaqiangbei, Shangri-La Shenzhen provides a return airport shuttle, a poolside bar and shopping on site. For some rest and relaxation, visit the sauna or steam room, and indulge in a massage. Be sure to enjoy a meal at any of the 4 on-site restaurants, which feature happy hour and more. Free in-room WiFi is available to all guests, along with a cafe and a garden.
Other perks at this hotel include:
  • An outdoor pool and a children's pool, with sunloungers, pool umbrellas and a lifeguard on site
  • Free self-parking
  • Buffet breakfast (surcharge), limo/town car service and express check-out
  • Wedding services, a banquet hall and express check-in
  • Guest reviews speak well of the proximity to public transport
Room features
All 522 rooms have comforts such as air conditioning and dressing gowns, as well as thoughtful touches such as free WiFi and safes.
Extra amenities include:
  • Deep-soaking baths, free toiletries and hairdryers
  • 40-inch LED TVs with satellite channels
  • Fridges, coffee/tea makers and daily housekeeping

Languages

Chinese (Mandarin), English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Check-in

Contactless social distancing and check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request
  • Limo/town car service

Food and drink

  • Buffet breakfast available for a fee daily 6 AM–10:30 AM: CNY 161 for adults and CNY 161 for children
  • 4 restaurants and 1 coffee shop/cafe
  • 1 poolside bar and 1 bar
  • Room service available

Restaurants on site

  • Coffee Garden
  • Shang Palace
  • Champs Bar and Grill
  • 360 Bar and Restaurant
  • Lobby Lounge

Things to do

  • Arcade/games room
  • Children's pool
  • Fitness centre
  • Lifeguards on site
  • Outdoor pool
  • Sauna
  • Shopping
  • Steam room

Family friendly

  • Arcade/games room
  • Babysitting (surcharge)
  • Children's pool
  • Laundry facilities
  • Outdoor pool
  • Fridge
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Garden
  • Lifeguards on site
  • Pool sunloungers
  • Pool umbrellas

Spa

  • 19 treatment rooms
  • Massages
  • Massage/treatment rooms

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (selected rooms)
  • Lift
  • In-room accessibility (selected rooms)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Dressing gowns
  • Deep-soaking bath
  • Free toiletries
  • Hairdryer
  • Shower/bath combination
  • Towels

Entertainment

  • 40-inch LED TV
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Fridge

More

  • Desk
  • Iron/ironing board
  • Restaurant dining guide
  • Safe
  • Slippers

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Policies

Check-in

Check-in from 2:00 PM - noon
Express check-in available

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
Guests may be subject to health screenings for COVID-19 at the property. Customers may be requested by the property to provide documentation of recent travel history (such as showing passport immigration stamps) and/or complete a health declaration.
Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children up to the age of 11 years can stay for free if using existing beds when occupying the parent or guardian's room
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: from approximately CNY 161 for adults and from CNY 161 for children
  • Airport shuttle fee: CNY 600 per vehicle

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
The listed child breakfast fee applies to guests age 11 and younger.

National rating

For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

Shangri-la Hotel Shenzhen
Shangri-la Shenzhen
Shangri La Hotel Shenzhen
Shangri-La Shenzhen Hotel
Shangri la Hotel Shenzhen
Shangri-La Shenzhen Shenzhen
Shangri-La Shenzhen Hotel Shenzhen

Frequently asked questions

Does Shangri-La Shenzhen have a pool?

Yes, this property has an outdoor pool and a children's pool.

Is Shangri-La Shenzhen pet-friendly?

No, pets are not allowed at this property.

How much is parking at Shangri-La Shenzhen?

Self-parking is free at this property.

What time is check-in at Shangri-La Shenzhen?

Check-in is from 2:00 PM - noon. After-hours check-in is not available.

What time is check-out at Shangri-La Shenzhen?

Checkout is at noon.

Does Shangri-La Shenzhen provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of CNY 600 per vehicle applies.

Where is Shangri-La Shenzhen located?

This family-friendly Shenzhen hotel is located in the business district, within 2 mi (3 km) of Dongmen Pedestrian Street and Huaqiangbei. Shenzhen Convention and Exhibition Center and Splendid China Folk Village are also within 9 mi (15 km). Guomao Station is 11 minutes by foot and Shenzhen Station is 14 minutes.

Can I cancel my reservation for free at Shangri-La Shenzhen and receive a full refund?

Yes, Shangri-La Shenzhen offers free cancellation on select room rates, because flexibility matters! Please refer to Shangri-La Shenzhen cancellation policy on our site for more details about any exclusions or requirements.

Shangri-La Shenzhen Reviews

Shangri-La Shenzhen Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 369 out of 1000 reviews" "
" "10 - Excellent 37%
Rating 8 - Good. 453 out of 1000 reviews" "
" "8 - Good 45%
Rating 6 - Okay. 105 out of 1000 reviews" "
" "6 - Okay 11%
Rating 4 - Poor. 52 out of 1000 reviews" "
" "4 - Poor 5%
Rating 2 - Terrible. 21 out of 1000 reviews" "
" "2 - Terrible 2%

8.4/10

Cleanliness

8.4/10

Staff & service

8.1/10

Amenities

7.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

4/10 Poor

Verified traveller

Business traveller
The property itself is fine, but I am disappointed with the service provided by the Expedia agent, the agent was not helpful, i had to pay 2 extra nights that I didn't need to stay.
Stayed 7 nights in Jun 2021

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service
Relatively old hotel
The hotel is relatively old therefore if you fancy new hotels please book the ones in Futian or Nanshan districts
Stayed 4 nights in Mar 2021

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Christmas 2020
Great time unable to travel out of Chine this year, we decided to spend Christmas at the Shangri la. Jeanne in check in upgraded our room, got us a discount on the Christmas Buffet, rooms were quite. The breakfast was great. Everyone there treated us well.
Stayed 2 nights in Dec 2020

8/10 Good

Andrey

Travelled with family
ld hotel
The hotel looks very old, as if it was built in the 90s. The room ceilings are very low. The breakfast was fine, though.
Stayed 1 night in Dec 2020

8/10 Good

Sue

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It is good
Stayed 1 night in Oct 2020

4/10 Poor

Jingyu

Stayed 2 nights in Oct 2020

10/10 Excellent

Yin

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Sep 2020

8/10 Good

Daniel

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2020

10/10 Excellent

Karo Dakchison Jr.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jan 2020