Shepherdstown Shepherd University Hotels

"Very clean"

"Very friendly staff in a great location and well maintained. Convenient shuttle to the casino. Staff was exceptionally friendly and helpful"

"Place was fine but in desperate need of maintenance "

"Bottom mattress protector was stained with god only knows what. Reported to front desk and was told to let manager know in the morning."

"Sometimes, it’s the small things that matter: the sheets were super soft, the black out shades were awesome, the shower head water pressure was incredible, there was a long, narrow shelf for my toiletries just under the bathroom mirror, the vinyl flooring was a great alternative to carpet (that is nasty in some hotels), and there multiple hooks to hang my various travel bags."

"Our TV said it was not connected to the internet, and therefore would not work. I was also unable to connect to the internet with my phone. Staff unable to help, inexplicably."

"We had a problem with our first rooms cleanliness but it was quickly remedied by the staff by relocating us to another room in a different building (no issues there). Two thumbs up for the receptionist."

"Clean and good location "

"We arrived after a 6 hour drive to a room with bad plumbing and they couldn’t fix it, so we switched rooms and it was full of bugs, we ended up leaving and didn’t even get a refund. Wouldn’t stay and wouldn’t recommend."