希夫纳尔度假短租

“One day before my family's planned arrival, I received a call from the operator's husband to say there was no hot water and he wanted to give me the opportunity to book an alternative stay. I understood this to mean a refund would be given in this event. It was late to book elsewhere so initially my family agreed to go regardless but as no further communication was forthcoming despite several attempts I booked elsewhere. Despite Consumer protection laws clearly establishing that accommodations……

“They cancelled the booking last minute saying that they were over booked”

“Very friendly and helpful staff, thank you very much. The apartment was super clean and I was very comfortable. Thanks for having me. ”

“Very well maintained apartment with good fixtures and well sized rooms. Had everything we could have needed and also a nice gift on arrival which was well received and indicative of the efforts made to make sure our stay was comfortable. Owner also very approachable before we arrived answering questions and even offering to go over and above to help us out with a request over early parking on site. Would highly recommend.”

“This property seems very good for short stays, its just around the railway station and close to an Aldi's. The only thing I didn't like is that they have a washer but not a dryer. Apart from that, we really liked our stay at the Grand Station!”