Busan Shinsegae Centum City Hotels

"One of the most beautiful hotels I've been to "

"Great view of the beach "

"Hotel is ok for its price range. Good breakfast selections. Room quite tight. Bathroom is like one you'll find in a cruise ship. Really tiny. Front desk staff is awful. We're in our 70s. I asked if we could have extra pillows because we have a bit of discomfort when the pillows are not sufficiently elevated. The young lady at the front desk was hesitant. There is a young man, who was obviously more senior, was instructing her how to respond instead of just replying directly to me. She said the hotel only allowed one extra pillow per room. This is the first hotel that we have visited that declined this type of request. "

"Paradise Hotel Busan has an unbeatable location — right next to Haeundae Beach and the Busan Sea Life Aquarium, with convenient parking and a genuinely enjoyable bar. Those are real strengths. But for a property at this price tier, the room itself felt average, and the dining was a disappointment. We spent over 500,000 KRW on sushi that simply didn’t meet the standard you’d expect from a 5-star hotel. The pools were also noticeably overcrowded. The location does a lot of heavy lifting here — the hospitality experience needs to catch up."

"Nice"

"Good location, restaurants and convenience stores in the building. "

"The staff was kind and the room is overall clean (except for the futon, the futon is not quite clean). Also, the stairs were not convenient for elderly people. "

"All services was very satisfied, esp. the location of hotel mad my journey comfortable. I would recommend to take ocean view room! "

"空間舒服房間也大，如果想要自行料理大推"