Independent Shinzato hotels

"Staffs are very nice and attentive. Excellent customer service. Breakfast variety and restaurant quality can be improved. Emerald beach is breathtaking and unbelievably clean."

"Water pressure was not great and room was small but staff is nice and it’s a good location "

"The AC and the room lights were only controlled by inserting the room key. We could not shut the light off without turning the AC…. So it’s either bright when you sleep with the lights on with AC or lights and off with AC off and hot."

"The hotel was set to heating and our rooms were extremely warm all day unfortunatley. There werent even fans they could offer us. But it was still a good stay."

"Was so disappointed in the water temperature. It was just slightly warm. I was diving in the ocean every day and really needed to warm up my body temperature. I never could get warmed up. All three days I was praying for hot water but never got it! Very bummed. Other than this the hotel was fine. Pretty beach decent food."

"The room was spectacular. View overlook the nearby beach amazing Staff the best. WILL definitely go back here if every in Okinawa again."

"N/a"

"Amazing resort! Excellent staff, location great! Would stay here again for sure!"

"I was horrified by our room when I check in. The carpet was gross with so many stains. It was not at all what the pictures looked like. Staff at front desk were not nice. Strictly business. I showed up at 1:30 after a long travel day only to be told, check in is at 3:00. The hotel was empty, they were not busy. I left my bags and came back at 3:00. I would never stay here again and definitely can’t recommend this hotel to anyone. "