“The room is large, the bathroom facilities are good, with good water pressure shower head. If there is refrigerator inside the room, that will be wonderful. The hotel is very close to tourist spots. ”
“The room is large, the bathroom facilities are good, with good water pressure shower head. If there is refrigerator inside the room, that will be wonderful. The hotel is very close to tourist spots. ”
“Nice hotel. Very comfortable bed and room and great customer service. Would recommend staying here. Enjoyed the piano bar and proximity to everything.”
“Nice hotel. Very comfortable bed and room and great customer service. Would recommend staying here. Enjoyed the piano bar and proximity to everything.”
“Me and my boyfriend came to aveiro for two nights to see the city. This arts house is a small art museum with a private tour that takes about 15 minutes during check in. The room was super clean with air conditioning and a very good vibe. The place felt very welcoming and the staff were very nice. It’s also in an amazing location, 2 minute walk from downtown and right beside the aveiro museum. Overall this was a wonderful stay and I would recommend this to absolutely anyone, especially if you……
“Me and my boyfriend came to aveiro for two nights to see the city. This arts house is a small art museum with a private tour that takes about 15 minutes during check in. The room was super clean with air conditioning and a very good vibe. The place felt very welcoming and the staff were very nice. It’s also in an amazing location, 2 minute walk from downtown and right beside the aveiro museum. Overall this was a wonderful stay and I would recommend this to absolutely anyone, especially if you……
“Very convenient location but disappointed that the wifi in the room was poor and hardly acceptable for a business visitor ! Must improve or will not choose this hotel again !”
“Very convenient location but disappointed that the wifi in the room was poor and hardly acceptable for a business visitor ! Must improve or will not choose this hotel again !”
“El sitio es maravilloso, la atención muy buena por poner algún pero: debería tener el servicio de bar con horario más amplio ya que si quieres tomar un café no es posible.el lugar es mágico!!”
“El sitio es maravilloso, la atención muy buena por poner algún pero: debería tener el servicio de bar con horario más amplio ya que si quieres tomar un café no es posible.el lugar es mágico!!”
"Two reasons you should consider this hotel but many more reasons not to book!
Good things: the spa and restaurant staff are great, and the location is exceptional but they’re many other hotels next door.
Bad things:
- unfriendly receptionist: the receptionists were not attentive and friendly throughout my 3-day stay, especially the one who checked me in. I just looked at the other guest comments, it seems my bad experience was not unique to me.
- Room conditions: the room has a very small window (like a prison) that offers almost no natural night. Hotels.com must indicate this in the room description because people like me do mind. Also, the room size is small.
- Noise: Throughout my entire stay, I could not sleep well because of the noise coming from both inside and outside of the hotel. Imagine disco music is On till 2am.
- Housekeeping: the bathrobes were being removed from the room and clean towels were not refilled. The cleaning and amenities were random - good luck!
Extra charge: 20 Euro for the receptionist to just make a phone call to get a taxi, while the taxi ride costs just 10 Euro. I’d rather pay an extra fee to the taxi driver who actually delivered a service and drove me to the train station safely. Where does it say in the hotel’s public information on this extra charge? Shouldn't it be a part of the 5-star hotel? "