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"excellent service and many different choices of Onsen with high quality water. The staff was very nice referring us night luminaries for us to attend. It was complimentary and very good going. Dinner was simply an out of this world experience. we had a great time, thank you!!! They definitely greatly exceeded our expectations!!!"

"This hotel is wonderful. Friendly staff and a fantastic range of pools in the onsen. The rooms are spacious and comfortable, the bef feels like a cloud. Breakfast is a bit manic with other desperate guests, and not a wide western option - but great quality."

"This hotel is my new favorite hotel. It is understated yet manage to wow me in every aspect. The staff are extra nice. Omi san who practically does the front desk and interpreter went above and beyond to help. He was patient yet thorough. We will definitely return. "

"Price included free breakfast and hot springs inside airport buildings also."

"This hotel was very clean and comfortable with a nice sentou space, easy free parking, and good amenities in the room. It was a great deal for the price and convenience."

"The location is the best. "

"What a great stay! Hidden gem right across the onsen"

"Spacious room. Staff service was excellent. The onsen is awesome. Good location for the thermal park. "

"The attentiveness of the staff is impeccable. Location is good and bus stop is very near. From JR train station to MT Usu Ropeway is easy."