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Everything was okay, we had to last minute book due to family emergency. But the mattress was way to ci my husband and I both woke up hurting. I actually was limping from it. The only other negative was no closet to hand anything up, also no iron or ironing board. So in a pinch I would go back but not my first choice in the area
Verified traveller
Stayed 1 night in Feb 2024
Response from April G on 18 Mar 2024
I'm sorry to hear that your stay was not a positive experience! We do have a closet in all of our guest rooms behind the large, mirrored door in the hallway that includes and iron and ironing board. Please feel free to contact me directly at fyvss_hampton@hilton.com. Best Regards,
I have stayed here before & I knew, when planning this trip, that I would stay again! Check in was so easy, Amanda at the front desk was very friendly & helpful! My room was very nice, clean & quiet! I will definitely stay here again!
The room was not cleaned after the first night. We were out of the room by 08:30.
We came back about 10:30pm. Room hadn’t been cleaned and my wife went to the office for towels an coffee. Other than that can’t complain at all. See you next time. Thanks
From the moment we stepped into the lobby until we checked out, every employee did their best to make us feel welcome. Great restaurants were suggested, just across the street, the hold on our credit card was only $1, unlike the $50 at our last hotel, the entire staff wanted to help in any way they could. Would definitely stay again.
The staff was polite. The room had an oder to it. It wasn't till the next morning when I discovered that someone had left food in the microwave from prior guest. Not sure how long it had been in there, but it definitely made an oder.
We stayed in a room close to the elevator. Usually this is not a desired room. However, it was very quiet. We did not notice road noise and hallways were quiet as well. Service was great! It was very clean.
Our stay was only for one night, but it was exactly what we needed. The hotel room and beds were comfortable, and everything was clean. They provided an excellent breakfast in the morning. We were greeted professionally upon check in and check out. We couldn't have been more pleased.