Verified
4/10 Poor
Karun S.
8 Apr 2026
Liked: Check-in, location, listing accuracy
Disliked: Cleanliness
The unit is great with a ton of space and a great location and lovely stream side view. Unfortunately basic sanitation with bed linen and towels was blatantly disregarded (not merely overlooked). Used bed linen, found several strands of hair in the folds under the top sheet and the pillows, not the odd ones that one could attribute to static. Found long strands of hair in the folds of the first two towels on the top of the stack which looked hastily folded as compared to the rest of the stack. Used to be in the business years ago and know where and how to look.Will be reaching out to the leadership to do my bit to make sure they are aware. Management contact served up the usual platitudes. This is a problem we encounter often these days across brands and locations and want to do our bit to make a difference. All it takes is a manager on the facility to conduct sporadic basic inspections of the linen/towels.
Karun S.
Stayed 18 nights in Mar 2026