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Reviews of Orchard Point Serviced Apartments

3.5 out of 5
Orchard Point Serviced Apartments
160 Orchard Road #06-01, OG Orchard Point, Singapore

Reviews

8.4

Very good

Rating 10 - Excellent. 45 out of 131 reviews" "
Rating 8 - Good. 63 out of 131 reviews" "
Rating 6 - Okay. 17 out of 131 reviews" "
Rating 4 - Poor. 4 out of 131 reviews" "
Rating 2 - Terrible. 2 out of 131 reviews" "

7.8/10

Cleanliness

8.2/10

Staff & service

8.0/10

Amenities

7.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Helen

Travelled with group
Liked: Cleanliness, amenities
Its old, sofa is chewed up. 2 bedroom spacious the beds and aircon are good. Walking to shopping and foot massage is close. Traffic can be noisy for light sleepers. I heard they were going to renovate look forward to the new place. Hope the post on website if they are indeed going to renovate it can be noisy.
Stayed 6 nights in Apr 2024
Response from Kath on 23 Apr 2024
Dear Helen, Thank you for staying with us and it was a great pleasure serving you. We appreciate the time you have taken to share your feedback with us. We apologize for the inconvenience you have encountered during your stay with us. Hope to host you again on your next visit to Singapore. Best Regards, Kath - Senior Guest Services

10/10 Excellent

Luzviminda

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Please add wash cloth/face towel. A/C in the master is not working good. Otherwise everything is perfect. Location is excellent.
Stayed 6 nights in Jan 2024
Response from Kath on 29 Jan 2024
Dear Luzviminda, Thank you for staying with us and it was a great pleasure serving you. We appreciate the time you have taken to share your feedback with us. We apologize the inconvenience you encountered during your previous stay. Hope to host you again on your next visit to Singapore. Best Regards, Kath - Senior Guest Services

8/10 Good

Muhammed

Travelled with family and small children
Liked: Amenities, property conditions & facilities
Nice option for a long time stay. Perfect location. Friendly staff. It needs renovation and proper cleaning though.. like bathtub or floors.. furniture and gym look a bit tired..otherwise all good.
Stayed 11 nights in Dec 2023
Response from Kath on 15 Jan 2024
Dear Muhammed, Thank you for staying with us and it was a great pleasure serving you. We appreciate the time you have taken to share your feedback with us. Hope to host you again on your next visit to Singapore. Best Regards, Kath - Senior Guest Services

8/10 Good

Adrian

Travelled with family
Liked: Cleanliness
You guys need to see to the smart tv and doorbell. I always need to sign in again each time i switch off the tv or after some time, it will auto logout. Should not be the case. Doorbell is always not working too. Each time repairman fix, after a few days, doorbell conks out . Other than that, good stay.
Stayed 14 nights in Apr 2023
Response from Guest Services on 12 Jun 2023
Dear Adrian,Thank you for your recent stay with us and giving a time to share your feedback with us. We apologize for the inconvenience you encountered during your stay and we will look into it. Hope to host you again in future.

8/10 Good

chaolin

Business traveller
Liked: Cleanliness
People are nice, responses are quick, too much construction work going on that causes inconvenience
Stayed 7 nights in Mar 2023
Response from Mard on 19 Mar 2023
Dear Chaolin, Thank you for choosing our centrally located serviced apartments for your recent stay with us. We value all your feedback given and will take note of it. Thank you once again and we look forward to welcome you back in the near future. Take care and stay safe always. Best Regards, Mard - Guest Services

10/10 Excellent

Arthur

Travelled with partner
Liked: Cleanliness, amenities
The property was definitely dated , not new but apartment was well maintained, clean and comfortable. Was especially nice to have the washer / dryer for long term stay. Bedding and pillows were excellent . Pool and gym clean and enjoyable. Location and staff 5 star .
Stayed 15 nights in Feb 2023
Response from Mard on 25 Feb 2023
Dear Arthur, Thank you for staying at our serviced apartments and it was a great pleasure serving you. We appreciate the time you have taken to share your feedback. We are in discussion to refurbish our apartments, hopefully you will experience our new look on your next visit. Thank you once again and we look forward to welcome you back in the near future. Take care and stay safe always. Best Regards, Mard - Guest Services

6/10 Okay

John

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Great location, but small apartment with limited cooking options. Staff friendly and helpful.
Response from Mard on 5 Jan 2023
Dear John, Thank you for staying with us at our centrally located serviced apartments. It was a pleasure serving you. We appreciate the time you have taken to share your feedback and will take note of it. We hope to welcome you back again soon. Regards, Mard - Guest Services

8/10 Good

Delphine

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Liked the convenient location, that laundry detergent was supplied and the friendly staff. The TV wasn’t working well. Picture and sound will stop intermittently after the first 5 minutes. So we couldn’t watch anything. Lack of air conditioning the lift.
Stayed 8 nights in Jul 2022
Response from Kath on 22 Jul 2022
Dear Delphine, Greetings from Orchard Point Serviced Apartments! Thank you for choosing our centrally located serviced apartments for your recent stay with us. We value your feedback on the equipment and furnishings in our apartment and will resolve the issue with our maintenance and operations team. Hope we can host you again in the near future. Have a lovely day ahead and stay safe always. Best Regards, Kath

10/10 Excellent

Larry, Renton

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Convenient location, easy access.
Stayed 7 nights in Sep 2019
Response from Michael on 31 Dec 2021
Dear Larry, Greetings from Orchard Point Serviced Apartments! Thank you for choosing our centrally located serviced apartments for your recent stayed in Singapore and awarded a high rating for your overall stay experience with us. Wish you a blessed New Year 2022.

10/10 Excellent

Elizabeth

Travelled with family
Liked: Cleanliness, room comfort
Great stay for a renovacation
We stayed here while our flat was being renovated. Very convenient location & spacious!
Stayed 11 nights in Dec 2020
Response from Michael on 31 Dec 2020
Thanks for staying with us. We appreciate your valuable feedback! Wish you a blessed New Year 2021!

10/10 Excellent

Jino

Stayed 14 nights in Aug 2020
Response from Michael on 25 Sept 2020
Thanks you for your valuable feedback. Hope to host you again in the near future. Have a blessed weekend ahead! Warm regards, Michael Ng-Operations Manager

10/10 Excellent

Verified traveller

Liked: Cleanliness, room comfort
Stayed 7 nights in Aug 2020
Response from Michael on 4 Sept 2020
No content in this review.

8/10 Good

Thanh, Ho chi Minh City

Travelled with family, Business traveller
Liked: Cleanliness
Friendly and helpful staff. Good location. Need to have more kitchen utensil.
Stayed 7 nights in Feb 2020

10/10 Excellent

Darren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay in Singapore
Location -  central on Orchard Road, close to MRT stations and hundreds of shops and restaurants. Service - fast and friendly check-in Accommodation - clean, spacious apartment, large fridge, basic equipped kitchen, washing machine, iron, drying rack. Laundry basket in the bathroom is a nice touch. Wi-fi -  included, very fast Summary - highly recommended
Stayed 6 nights in Feb 2020

10/10 Excellent

Inez

Stayed 7 nights in Feb 2020
Response from Kath on 29 Nov 2023
Dear Inez, Thank you for staying with us and it was a great pleasure serving you. We appreciate the time you have taken to share your feedback with us. Hope to host you again on your next visit to Singapore. Best Regards, Kath - Senior Guest Services

8/10 Good

Verified traveller

Disliked: Room comfort
Did not clear away empty cans in the room
Stayed 7 nights in Jan 2020

10/10 Excellent

Alison, Melbourne

Travelled with family
Liked: Cleanliness, amenities
This property was in an excellent location, just by Orchard Road, but away from the hustle and bustle, so easy to get to. Just through the adjacent shopping centre was Somerset MRT station, so it made getting around easy. Also a few meters down the road was the Sinapore Information Center, so, very handy. The property itself was clean and tidy, starting to show a bit of wear and tear, but expected. I thought that this was extremely good value for money and the 2 bedroom unit gave us all privacy when needed. The Reception staff were helpful and handled any queries very well and immediately. I recommend staying here if you are looking for an option that is middle budget, wanting something for a family and are staying a few days.
Stayed 6 nights in Jan 2020

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location, clean and spacious.
Very easy to get around the city, conveniently located. The food stalls at the shopping malls are within walking distance. Somerset MRT station is just 5-minute walk from the Apartment. The apartment is spacious and clean. Good amenities. Needs to request to replenish the tea, coffee and other herbal teabags daily. It will be helpful to give clear instructions on the website where to check in on arrival. The check-in desk is at Level 6. Overall, we are happy with the two- rooms serviced apartment during our 8 days stay.
Stayed 8 nights in Nov 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet and central, close proximity to MTR, buses and shops.
Stayed 11 nights in Sep 2019
Response from Shantell on 8 Nov 2019
Dear Guest, Greetings from Orchard Point Serviced Apartments! Thank you for choosing our centrally located serviced apartments for your recent stayed in Singapore and for letting us know that you enjoyed your stay with us. Do let us know if there is anything we may assist with your future stays as we would be most pleased to be of assistance to you. Hope to see you again in near future. Regards,

8/10 Good

david

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Large apartment style hotel right in the middle of town.Shuttle service was excellent although slightly pricey.
Stayed 7 nights in Sep 2019
Response from Shantell on 8 Nov 2019
Dear Mr. David, Greetings from Orchard Point Serviced Apartments! Thank you for choosing our centrally located serviced apartments for your recent stayed in Singapore and for letting us know that you enjoyed your stay with us. Do let us know if there is anything we may assist with your future stays as we would be most pleased to be of assistance to you. Hope to see you again in near future. Regards,

8/10 Good

Verified traveller

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The apartment s are very spacious for Singapore. There was more than enough room for our family of 4. In fact if they included a sofa bed it could have happily accommodated 6 people. The apartment is also incredibly centrally located to orchard road, loads of amenities and even a good roti paratha stall across the road. The staff were helpful. I initially requested an apartment where the second bedroom had 2 single beds but they didn't have one available when we checked in. However when we checked with them a couple of days later the had one set up for us an we were able to move apartments. The only disappointment really was the condition of the place overall. Although they have updated appliances, the property is run-down and the maintenance of poor workmanship. This place has so much potential. However in saying that the condition is reflected in the price so I would say Orchard Point Serviced apartments are value for money for the location and the space.
Stayed 7 nights in Sep 2019
Response from Shantell on 8 Nov 2019
Dear Guest, Greetings from Orchard Point Serviced Apartments! Thank you for choosing our centrally located serviced apartments for your recent stayed in Singapore and for letting us know that you enjoyed your stay with us. We have taken note on your feedback, and will definitely seek improvement immediately. Do let us know if there is anything we may assist with your future stays as we would be most pleased to be of assistance to you. Hope to see you again in near future. Regards,

10/10 Excellent

Verified traveller

Stayed 9 nights in Sep 2019
Response from Shantell on 23 Sept 2019
Dear Guest, Greetings from Orchard Point Serviced Apartments! Thank you for choosing our serviced apartments for your recent family holiday in Singapore. Thank you for your wonderful stay experiences with us. It has been our pleasure hosting your family and you at our property. We hope to welcome you back in the future. Thank you. Regards,

6/10 Okay

Verified traveller

Travelled with family, Travelled with family and small children
Disliked: Staff & service, property conditions & facilities
The size of the property was massive for singapore
Stayed 7 nights in Sep 2019
Response from Shantell on 23 Sept 2019
Dear Guest, Greetings from Orchard Point Serviced Apartments! Thank you for choosing our centrally located serviced apartments for your recent stayed in Singapore and for letting us know that you enjoyed your stay with us. We have taken note on your feedback, and will definitely seek improvement immediately. Do let us know if there is anything we may assist with your future stays as we would be most pleased to be of assistance to you. Hope to see you again in near future. Regards,

10/10 Excellent

Madhav

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Solid place - would stay again!
Very good place in the middle of the city and close to all the Orchard shopping. Very close to MRT as well. Great location and service was great. Rooftop pool is very handy and gym is bigger than most places.
Stayed 23 nights in Jul 2019
Response from Shantell on 23 Sept 2019
Dear Madhav, Greetings from Orchard Point Serviced Apartments! Thank you for choosing our serviced apartments for your recent family holiday in Singapore. Thank you for your wonderful stay experiences with us. It has been our pleasure hosting your family and you at our property. We hope to welcome you back in the future. Thank you. Regards, Shantell

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable and clean. Location is amazing...on orchard road
Stayed 8 nights in Aug 2019
Response from Shantell on 23 Sept 2019
Dear Guest, Greetings from Orchard Point Serviced Apartments! Thank you for choosing our serviced apartments for your recent family holiday in Singapore. Thank you for your wonderful stay experiences with us. It has been our pleasure hosting your family and you at our property. We hope to welcome you back in the future. Thank you. Regards,

8/10 Good

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 7 nights in Jul 2019
Response from Shantell on 23 Sept 2019
Dear Guest, Greetings from Orchard Point Serviced Apartments! Thank you for choosing our centrally located serviced apartments for your recent stayed in Singapore and for letting us know that you enjoyed your stay with us. We have taken note on your feedback, and will definitely seek improvement immediately. Do let us know if there is anything we may assist with your future stays as we would be most pleased to be of assistance to you. Hope to see you again in near future. Regards,

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities
Room was very clean. Good facility (it's old but I didn't mind). Large space. Very good location for everyday's life.
Stayed 6 nights in Jul 2019
Response from Shantell on 23 Sept 2019
Dear Guest, Greetings from Orchard Point Serviced Apartments! Thank you for choosing our serviced apartments for your recent family holiday in Singapore. Thank you for your wonderful stay experiences with us. It has been our pleasure hosting your family and you at our property. We hope to welcome you back in the future. Thank you. Regards,

8/10 Good

Tauseef Ul

Liked: Staff & service, room comfort
Stayed 14 nights in Jul 2019
Response from Shantell on 23 Sept 2019
Dear Tauseef, Greetings from Orchard Point Serviced Apartments! Thank you for choosing our centrally located serviced apartments for your recent stayed in Singapore and for letting us know that you enjoyed your stay with us. We have taken note on your feedback, and will definitely seek improvement immediately. Do let us know if there is anything we may assist with your future stays as we would be most pleased to be of assistance to you. Hope to see you again in near future. Regards,

8/10 Good

Verified traveller

Travelled with family
The bed is too soft.The bed is too soft.The bed is too soft.
Stayed 8 nights in Jul 2019
Response from Shantell on 23 Sept 2019
Dear Guest, Greetings from Orchard Point Serviced Apartments! Thank you for choosing our centrally located serviced apartments for your recent stayed in Singapore and for letting us know that you enjoyed your stay with us. We have taken note on your feedback, and will definitely seek improvement immediately. Do let us know if there is anything we may assist with your future stays as we would be most pleased to be of assistance to you. Hope to see you again in near future. Regards,

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Jul 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Amenities
Disliked: Cleanliness
Stayed 9 nights in Jul 2019
Response from Shantell on 14 Jul 2019
Dear Guest, Greetings from Orchard Point Serviced Apartments! Thank you for choosing our centrally located serviced apartments for your recent stayed in Singapore and for letting us know that you enjoyed your stay with us. Do let us know if there is anything we may assist with your future stays as we would be most pleased to be of assistance to you. Hope to see you again in near future. Regards, Shantell

6/10 Okay

Verified traveller

Travelled with family
Disliked: Amenities, property conditions & facilities
It was really conveniently located, especially dor the price. Condition was poor. The pictures online are pretty decieving and the service was poor.
Stayed 8 nights in Jul 2019

8/10 Good

kenneth

Liked: Cleanliness, staff & service
Great location , rooms need to have a better cable TV selection , decent roof top pool for swim
Stayed 6 nights in Jun 2019
Response from Shantell on 11 Jul 2019
Dear Kenneth, Greetings from Orchard Point Serviced Apartments! Thank you for choosing our centrally located serviced apartments for your recent stayed in Singapore. Please be informed that we have taken note on your feedback and we shall definitely be seeking improvements immediately. Do let us know if there is anything we may assist with your future stays as we would be most pleased to be of assistance to you. Thank you for your valued support. Regards,

10/10 Excellent

Gunawan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
sangat menyenangkan
Stayed 7 nights in Jun 2019
Response from Shantell on 3 Jul 2019
Dear Gunawan, Greetings from Orchard Point Serviced Apartments! Thank you for choosing our centrally located serviced apartments for your recent stayed in Singapore and for letting us know that you enjoyed your stay with us. Do let us know if there is anything we may assist with your future stays as we would be most pleased to be of assistance to you. Thank you for your valued support. Regards,

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There are obviously different styles & quality apartments in this complex. Our 3 brm was older style but I could not fault the cleanliness, comfort, spaciousness and amenities in the apartment. It was very convenient to MRT, lots of shopping centres, variety of food outlets (reasonably priced and expensive), food courts and also high end shopping outlets. Swimming pool and gym were very small but adequate. Staff always friendly and helpful (particularly Kathleen) . Look for the specials on this apartment and then its well worthwhile.
Stayed 8 nights in Jun 2019
Response from Shantell on 3 Jul 2019
Dear Guest, Greetings from Orchard Point Serviced Apartments! Thank you for choosing our centrally located serviced apartments for your recent stayed in Singapore and for letting us know that you enjoyed your stay with us. Do let us know if there is anything we may assist with your future stays as we would be most pleased to be of assistance to you. Thank you for your valued support. Regards,

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Jun 2019
Response from Shantell on 3 Jul 2019
Dear Guest, Greetings from Orchard Point Serviced Apartments! Thank you for choosing our centrally located serviced apartments for your recent stayed in Singapore and for letting us know that you enjoyed your stay with us. Do let us know if there is anything we may assist with your future stays as we would be most pleased to be of assistance to you. Thank you for your valued support. Regards,

6/10 Okay

Lem

Disliked: Property conditions & facilities
Stayed 12 nights in Apr 2019
Response from Shantell on 9 May 2019
Dear Lem, Greetings from Orchard Point Serviced Apartments! Thank you for choosing our centrally located serviced apartments for your recent stayed in Singapore. Do let us know if there is anything we may assist with your future stays as we would be most pleased to be of assistance to you. Thank you for your valued support. Regards,

6/10 Okay

Moshood

A bit disappointing.
Booked the 2-bed aparthotel for my wife and two boys 10 days trip to Singapore. My review is based on my wife experience, as she finds the place dated and a number of facilities not working well e.g. the washing machine. Utensils were old and weathered. She complained about the noisy environment. The good report is that the aparthotel is in the heart of the city.
Stayed 10 nights in Apr 2019
Response from Shantell on 9 May 2019
Dear Moshood, Greetings from Orchard Point Serviced Apartments! Thank you for choosing our serviced apartments as your accommodation for your recent stay in Singapore! We are currently trying to trace your reservations and the apartment you had stayed in so we may counsel our team members your concerned and shall be working on it immediately. It has truly been our great pleasure being of service to you and we sincerely look forward to welcoming you back for more memorable and comfortable stays with us. We are at your service. Thank you for your valued support. Best regards,

10/10 Excellent

Verified traveller

Stayed 13 nights in Apr 2019
Response from Shantell on 9 May 2019
Dear Guest, Greetings from Orchard Point Serviced Apartments! Thank you for choosing our centrally located serviced apartments for your recent stayed in Singapore and for letting us know your stay with us has been the best. Do let us know if there is anything we may assist with your future stays as we would be most pleased to be of assistance to you. Thank you for your valued support. Regards,

8/10 Good

Celestial_Cate, Sydney, Australia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My family and I loved that the apartment was near everything - shops, transportation, and restaurants/cafés. The 2bd apartment presented well and was very clean. However it could do with some renovations as there is a lot of wear and tear both in the fixtures, fittings and furnishings. But for what we needed, it had everything and the facilities they had were adequate. Pricing and for what we paid for our stay was comparatively cheaper as it was on a discount, but normal pricing may be expensive compared to other serviced apartments. Communication with the reservation/reception staff was excellent, helpful and pleasant to deal with. Overall our stay was very pleasing and would recommend this serviced apartment.
Stayed 7 nights in Apr 2019
Response from Shantell on 9 May 2019
Dear Celestial, Greetings from Orchard Point Serviced Apartments! Our heartfelt appreciation to you for taking time to share your recent stay experience at our serviced apartments. We would like to assure you we have taken note of your feedback and we shall definitely be seeking improvements immediately. It has been our great pleasure being of service to your lovely family and you, and we earnestly look forward to hosting you for a comfortable and enjoyable stay with us soon. Thank you for your valued support. Regards,

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great location, close to Orchard Rd shops, food , MRT and buses.
Stayed 7 nights in Feb 2019
Response from Shantell on 13 Mar 2019
Dear Guest, Greetings from Orchard Point Serviced Apartments! Thank you for choosing our serviced apartments as your accommodation for your recent stay in Singapore! We sincerely thank you for your lovely compliment for our service and it was certainly our pleasure to assist you during your stay. Thank you for your valued support. Best regards,

10/10 Excellent

Caroline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location and spacious for a long stay
The hotel is centrally located in neat MRT station Somerset and a number of bus stops which serve a wide areas of Singapore. Extremely good as a base for travelling around Singapore. Many shopping malls with foot court and restaurants within. Hardly need to cook. Also handy for shopping as it is just round the corner from Orchard Road. Friendly staffs also go that extra miles to help.
Stayed 16 nights in Jan 2019
Response from Shantell on 1 Feb 2019
Dear Caroline, Greetings from Orchard Point Serviced Apartments! Thank you for choosing our centrally located serviced apartments for your recent stayed in Singapore and for letting us know your stay with us has been the best. Do let us know if there is anything we may assist with your future stays as we would be most pleased to be of assistance to you. Thank you for your valued support. Regards, Shantell

10/10 Excellent

CARMEN

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 9 nights in Dec 2018
Response from Shantell on 26 Jan 2019
Dear Carmen, Greetings from Orchard Point Serviced Apartments! Thank you for choosing our centrally located serviced apartments for your recent stayed in Singapore and for letting us know your stay with us has been the best. Do let us know if there is anything we may assist with your future stays as we would be most pleased to be of assistance to you. Thank you for your valued support. Regards, Shantell

8/10 Good

Randy

Travelled with family
Liked: Amenities
Quiet and easily accessible apartment in the heart of shopping belt
Stayed 11 nights in Dec 2018
Response from Shantell on 17 Dec 2018
Dear Randy, Greetings from Orchard Point Serviced Apartments! Thank you for choosing our serviced Apartments for your recent holiday in Singapore and for your wonderful feedback. We hope to see you again in near future. Your valued support is much appreciated. Best regards,

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 21 nights in Nov 2018
Response from Shantell on 10 Dec 2018
Dear Anonymous, Greetings from Orchard Point Serviced Apartments! Thank you for choosing our serviced Apartments for your recent holiday in Singapore. We looking forward to welcoming you back in near future. Best regards,

10/10 Excellent

Sarah, Singapore

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Handy location,big apartment,clean tidy, friendly staff.
Stayed 7 nights in Nov 2018
Response from Shantell on 17 Nov 2018
Dear Sarah, Greetings from Orchard Point Serviced Apartments! Thank you for taking time to share your review with us. Your compliments for our team is greatly appreciated. We look forward to welcoming you back for your next visit. Best regards, Shantell

8/10 Good

kenneth

Liked: Cleanliness, staff & service, room comfort
Good location , walkable distance local & western food
Stayed 6 nights in Oct 2018
Response from Shantell on 25 Oct 2018
Dear Kenneth, Greetings from Orchard Point Serviced Apartments! Thank you for sharing your stay experience with us and we look forward to welcoming you back soon. Warm Regards,

8/10 Good

OLIVER

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay was peaceful; staff generally competent
This is my second time staying at the property. Compared to my first time, the price per night has gone up significantly, while the room they gave me was smaller and somewhat less well-kept. The phone was not working, and my external callers' calls to me were cut off when the receptionist put them through. The front desk failed to deliver a crucial message from one of my callers. Other than the above, the stay was good and peaceful; and the staff generally competent.
Stayed 6 nights in Oct 2018
Response from Ivan Lim, Residence Manager on 24 Oct 2018
Dear Guest Thank you for taking the time to share a review of your Stay with us. We look forward to welcoming you back soon. Regards,

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Stayed 7 nights in Oct 2018
Response from Ivan Lim, Residence Manager on 22 Oct 2018
Dear Guest Thank you for taking the time to share a review of your Stay with us. We look forward to welcoming you back soon.

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
It is more confortable thab hotel with kitchen.
Stayed 6 nights in Oct 2018
Response from Ivan Lim, Residence Manager on 19 Oct 2018
Dear Guest Thank you for taking the time to share a review of your Stay with us. We are delighted to hear of your compliments the comfortability of our apartments. We look forward to welcoming you back soon.