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Park Avenue Rochester (SG Clean)

Photo gallery for Park Avenue Rochester (SG Clean)

Primary image
Outdoor pool, pool loungers
Outdoor pool, pool loungers
Minibar, in-room safe, desk, laptop workspace
Minibar, in-room safe, desk, laptop workspace

Overview of Park Avenue Rochester (SG Clean)

Park Avenue Rochester (SG Clean)

4.0 star property

4.2/5 Very good

Guests rated this property 4.4/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Restaurant
  • Gym
  • Breakfast available

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment
  • Social distancing
Map
31 Rochester Drive, Singapore, 138637

Explore the area

  • Popular LocationKent Ridge Park3 min drive
  • Popular LocationNational University of Singapore3 min drive
  • Popular LocationSingapore Zoo27 min drive
  • AirportSingapore (SIN-Changi)32 min drive

Choose dates to view prices

About this area

Singapore

Located in Queenstown neighbourhood, Park Avenue Rochester (SG Clean) is connected to a shopping centre. Orchard Road and Clementi Mall are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Singapore Botanic Gardens and Siloso Beach. Check out an event or a game at Singapore Turf Club, and consider making time for Universal Studios Singapore, a top attraction not to be missed.

What's nearby

  • Kent Ridge Park - 3 min drive
  • National University of Singapore - 3 min drive
  • National Orchid Garden - 5 min drive
  • Clementi Mall - 10 min drive
  • Singapore Zoo - 27 min drive

Getting around

  • Buona Vista Station - 6 min walk
  • JB Sentral - 35 min drive
  • Changi Airport (SIN) - 33 min drive

About this property

Park Avenue Rochester (SG Clean)

4-star hotel connected to a shopping centre in Queenstown
This smoke-free hotel features an outdoor pool, a restaurant and a fitness centre. WiFi in public areas is free. Other amenities include a bar/lounge, self parking and concierge services. All 351 rooms offer free WiFi, minibars and LED TVs with cable channels. Guests will also find room service, hairdryers and safes.
Park Avenue Rochester (SG Clean) offers 351 air-conditioned accommodations with minibars and a safe. LED televisions come with cable channels. Bathrooms include a bath, slippers and hairdryers.

This Singapore hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones.

Recreational amenities at the hotel include an outdoor pool and a fitness centre.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the regional cleaning and disinfection practices of SG Clean (Singapore)

Social distancing

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch, dinner and through room service
At check-in, guests must provide a record of full COVID-19 vaccination
COVID-19 vaccination record requirement applies to all guests aged 12 and older; guests must have received complete COVID-19 vaccination at least 14 days prior to check-in
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (SGD 6.90 per stay)
  • Height restrictions apply for on-site parking
  • Return airport shuttle (surcharge)

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10:30 AM: SGD 28 per person
  • 1 restaurant
  • 1 bar
  • Room service available

Things to do

  • Fitness centre
  • Outdoor pool
  • Shopping centre

Family friendly

  • Laundry facilities
  • Outdoor pool

Conveniences

  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage

Languages spoken

  • Chinese (Mandarin)
  • English

Business services

  • Meeting rooms - 5

Outdoors

  • Garden
  • Pool sunloungers
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets

Bathroom

  • Bath
  • Hairdryer
  • Private bathroom
  • Towels

Entertainment

  • TV channels
  • LED TV

Food and drink

  • Minibar

More

  • Desk
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe
  • Slippers

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - midnight
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival
At check-in, guests must provide a record of full COVID-19 vaccination
COVID-19 vaccination record requirement applies to all guests aged 12 and older; guests must have received complete COVID-19 vaccination at least 14 days prior to check-in

Renovations and closures

The following facilities or services will be unavailable from July 1 2021 to June 1 2022 (dates subject to change):
  • Dining venue(s)
  • Fitness facilities
  • Shuttle services

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Kids stay free! One child stays free when using existing bedding
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: SGD 28 per person (approximately)
  • Self-parking fee: SGD 6.90 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

No pets and no service animals are allowed at this property
Parking height restrictions apply

Property is also known as

Park Avenue Rochester Hotel Singapore
Park Avenue Rochester Hotel
Park Avenue Rochester Singapore
Park Avenue Rochester
Park Avenue Rochester
Park Avenue Rochester Sg Clean
Park Avenue Rochester (SG Clean) Hotel
Park Avenue Rochester (SG Clean) Singapore
Park Avenue Rochester (SG Clean) Hotel Singapore

Overall score and ratings

4.2

Very good

Rating 5 - Excellent. 146 out of 344 reviews
5 - Excellent 42%
Rating 4 - Good. 135 out of 344 reviews
4 - Good 39%
Rating 3 - Okay. 45 out of 344 reviews
3 - Okay 13%
Rating 2 - Poor. 13 out of 344 reviews
2 - Poor 4%
Rating 1 - Terrible. 5 out of 344 reviews
1 - Terrible 1%

4.4/5

Cleanliness

4.3/5

Staff & service

3.8/5

Amenities

4.2/5

Property conditions & facilities

3.8/5

Eco-friendliness

5/5 Excellent

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's really quite even it is spa & resort. It is good for business as well.
Stayed 4 nights in May 2022

3/5 Okay

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Was given a room without a bathtub initially even though the booking I made should have come with it. Staff did promptly assist in changing the room, but I thought this should not have happened. The room was a bit worn, cleanliness was ok. The location of the bathroom switches did not make sense - only at the entrance, which makes it inconvenient when you want to use it in the middle of the night. The bathtub was a bit "faulty" - the tub was leaking did not hold the water, the volume of water was a quarter empty by the time I was about to get in. The maintenance staff did rectify this promptly but by this time I was quite disappointed and lost confident with the in-room amenities. Overall it was an okay stay. Staff made up for the misses but the hardware needs improvement.
Stayed 2 nights in Apr 2022

4/5 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good state of the room and nice and helpfull staff
Stayed 2 nights in Mar 2022

2/5 Poor

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
While the staff was friendly (which is wonderful), the amenities were a let-down. Our shower had no hot water, and the swimming pool and gym had no available slots. There was no opportunity to use the facilities during our stay. The soundproofing was non-existent, we could hear conversations loud and clear from INSIDE our room. We were hearing conversations at 1am. The hotel has the potential to be a great hotel, it just needs a couple of fixes.
Stayed 1 night in Mar 2022

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Apr 2020