First of all, it's was little difficult to find the house and few house numbers are falling off. Secondly, one of the bathroom in the basement (Next to bunk bed room) stinks, looks like coming from underneath something, maybe a leakage from sewer. Very good customer service, we called them twice; one due to no hot water in one room and second time for extra trash bags and hand soaps. All the time response was good. No one checked the propane tank, it was so tight that we had to call them up but it was night time and there was no one to deliver. So, we cancelled plan for grill that day. So, please check that as soon as you get in. Overall the house has lots of spaces and we enjoyed hot tub almost every day. It was fun staying there.