「Cleanliness was below average (bed, bathroom and floor). Staff was not helpful. They don't give you more than one key even if there are more than one people staying in the room, citing security reasons, which is absurd. They gave only two bath towels and one hand towel, though the reservation was for 3 people. Breakfast was terrible, it was not included and we paid at the time of reservation. Also, if you want to order coffee (room service) in the morning, they dont have staff, so they refused....
「The photos & details mentioned in the hotel's listing are misleading & incorrect.
The property is in desperate need of maintenance, from the reception area to the rooms, bathrooms, and swimming pool. The overall condition of the hotel was disappointing and fell well below basic hospitality standards.
There were no lights in the corridors, the bathroom ceiling was in poor condition, the room's air conditioning was not functioning properly, and the swimming pool was not operational.
Although...