Song Mountain Resort Hotels

"Good location with easy access to I-81. Restaurants within walking distance or a short drive to downtown. Breakfast hours and offerings were good and there was sufficient seating. There was only one elevator, so there was usually a wait. They are renovating so there was some noise during the day but minimal during our weekend stay. The parking was noticeably affected since the construction materials and equipment occupied a lot of parking spaces. The staff was friendly and helpful."

"Overall, everything was good"

"Perfect location "

"There was a problem with the Expedia and the front desk they would not let me check in. I sat there for an hour waiting for it to be fixed. It was a nightmare "

"Great history, lots of activity and restaurants."

"Clean hotel, reasonable price with lots of restaurants close by."

"Perfect small town hotel in a beautiful part of NY."

"The location of the property and the staff were great. They were very accommodating and polite. No issues there at all. The building itself though is lacking. It's obviously older, which is fine, but it has not been updated as it should. The biggest issue was the HVAC system that can either be set on AC or Heat for the entire building--it's not individualized per room. When we stayed, it was the first mild day in March, so the "heat" setting was still on even though outside was warm. So, the AC would only blow warm air until the cold season ends and they turn it over to AC. Per the recommendation of the staff, we turned off the system entirely, and the room remained at 73 clammy degrees all night, despite someone from the hotel bringing a fan for us to use. To say the least, it was a very uncomfortable night and we had small children and an infant with us. Also, you can't open any of the windows. This should be updated (fresh air please!). There are things you can do to prevent accidents (other hotels are doing it), but in 2026, you should be able to open hotel windows. It's not a prison, but it sure can feel like one for guests who are claustrophobic. Also, the room wasn't that clean. One of the glasses for water had some kind of dark, thick liquid that hadn't been properly washed off. The hanger rod in the closet was broken. And the bathrooms definitely need to be updated and cleaned better (please ensure there are no remaining hairs in the shower from previous guests). "

"I would have loved a hot tub. "