「My stay was marred by poor service here. Staff: lack of proactivity & no smiles. I had to follow up with the reservation team for seaplane arrangements, but Shanna, never read my questions carefully. Her responses felt scripted and unhelpful, which was incredibly frustrating. I eventually had to call the hotel directly to request a manager’s assistance. The dining experience was also disappointing. The food quality was subpar, with a menu primarily consisting of Indian dishes and only a limited...
「My stay was marred by poor service here. Staff: lack of proactivity & no smiles. I had to follow up with the reservation team for seaplane arrangements, but Shanna, never read my questions carefully. Her responses felt scripted and unhelpful, which was incredibly frustrating. I eventually had to call the hotel directly to request a manager’s assistance. The dining experience was also disappointing. The food quality was subpar, with a menu primarily consisting of Indian dishes and only a limited...
匿名旅客