2 間餐廳;供應午餐、晚餐;美國菜

太浩湖海灘度假酒店及旅館的評價

3.5 out of 5
太浩湖海灘度假酒店及旅館
3411 Lake Tahoe Blvd, South Lake Tahoe, CA

評價

7.8

不錯

10 分評分,優異;1002 則評價中有 389 則" "
8 分評分,不錯;1002 則評價中有 265 則" "
6 分評分,一般;1002 則評價中有 184 則" "
4 分評分,欠佳;1002 則評價中有 92 則" "
2 分評分,很差;1002 則評價中有 72 則" "

7.8/10 

整潔度

8.0/10 

職員與服務

7.2/10 

設施服務

7.2/10 

住宿狀況

7.6/10 

環保程度

評價

8/10 不錯

Yongming

於 2022 年 6 月住了 2 晚

10/10 優異

qiong

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
No microwave in room
於 2022 年 3 月住了 1 晚
Front Desk 於 2022年3月23日的回應
Qiong, Thank you for writing a review of your stay. The need for a microwave will be addressed with management so we can better provide for our guests.

10/10 優異

Chen

親子同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Everything was ok
於 2022 年 2 月住了 1 晚
Annastaysia 於 2022年2月15日的回應
Thank you for the review!

6/10 一般

shirley

親子同遊
讚好:整潔度和職員與服務
I like it because it is close to the lake.
於 2021 年 12 月住了 2 晚
Front Desk 於 2022年1月8日的回應
Hello Shirley, we're glad you enjoyed the location and we hope to see you again soon!

8/10 不錯

JinQiang

家人同遊
讚好:整潔度、職員與服務和設施服務
The room is very small, and there is no larger table to put things. There is no microwave in the room. The carpet is dirty. My son stepped on the carpet in socks, and the socks turned black. The location is good. Across the road is Saveway Supermarket. The journey to the attractions is not far away.
於 2021 年 11 月住了 2 晚
Front desk 於 2021年11月30日的回應
Hello, I am sorry that the room didn't meet your expectations. But I am glad that the location was a positive for you.

10/10 優異

qianru

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2021 年 6 月住了 2 晚
Front Desk 於 2021年7月4日的回應
Thanks for staying with us. We appreciate your feedback!

8/10 不錯

Renee

伴侶同遊
讚好:整潔度、職員與服務和住宿狀況
Enjoyed the tiki bar on the beach, but it closed at sunset, which we wanted to watch. Then wanted dinner and that closed at 8 so we missed it. People on vacation often eat later, so 8 is a bit early. The place was a little run down, but for the price it was fine.
於 2024 年 5 月住了 1 晚

6/10 一般

Nicholas

讚好:整潔度
不滿:職員與服務
They have a tiki bar but for some reason they charged me 58$ for two small margaritas
於 2024 年 5 月住了 1 晚
Customer Service 於 2024年5月23日的回應
Nicholas, thank you for sharing your feedback. It's important to us that our guests have a pleasant experience at our tiki bar. Pricing should be clear and fair, and we're sorry if this wasn't the case during your visit. Your comments will be reviewed with the team to ensure improvement. We hope to have the opportunity to serve you better in the future.

10/10 優異

Helen

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Easy access to beach and wonderful views
於 2024 年 5 月住了 1 晚
Customer Service 於 2024年5月14日的回應
Helen, reading about your great experience at Beach Retreat & Lodge at Tahoe certainly brightens our day! We're thrilled to know we met your expectations with our prime beach access and splendid views. Thank you for choosing us and we hope to welcome you back in the future.

10/10 優異

Juan

於 2024 年 4 月住了 1 晚
Customer Service 於 2024年5月1日的回應
Juan, thank you for rating Beach Retreat & Lodge at Tahoe so highly! We are thrilled to hear you had a delightful stay. We hope to see you again in the near future for another perfect retreat. Safe travels until then!

10/10 優異

justin

於 2024 年 4 月住了 3 晚
Customer Service 於 2024年5月19日的回應
justin, thank you for your fantastic rating! Our team at Beach Retreat & Lodge at Tahoe is thrilled that you had such a positive experience. We hope to welcome you back soon!

8/10 不錯

David

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
The staff were very friendly and helpful.
於 2024 年 4 月住了 2 晚
Customer Service 於 2024年4月29日的回應
David, it's wonderful to hear that our team members at Beach Retreat & Lodge at Tahoe were friendly and helpful during your stay. We strive to provide each guest with top-notch service and your feedback reaffirms our mission. We can't wait to welcome you back in the future.

10/10 優異

Christina

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
The front desk was very accomidated and mindful of my needs
於 2024 年 4 月住了 1 晚
Customer Service 於 2024年4月27日的回應
Christina, thank you for taking the time to share your experience. We're delighted that our front desk team at Beach Retreat & Lodge at Tahoe was able to meet your needs. It's always our goal to make each guest's stay as comfortable as possible and we're thrilled to know we achieved this during your stay. We look forward to hosting you again in the future!

10/10 優異

faith

家人同遊, 寵物同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Front desk was helpful and friendly. Dog friendly. It was nice to have our dog with us and be able to take him anywhere on the property in compliance with California laws. We loved dining at the Boathourse on the Pier. The food was awesome, service was good and you can't beat the view and the pricing for the location.
於 2024 年 4 月住了 1 晚
Front Desk Agent 於 2024年4月22日的回應
Faith, I am so glad to hear that you had such a great stay! I hope your dog had a great time too! We look forward to seeing you again soon!

6/10 一般

donna

讚好:整潔度和職員與服務
於 2024 年 4 月住了 2 晚
Customer Service 於 2024年4月24日的回應
Donna, thank you for taking the time to leave a rating. We understand that there are areas where we could improve to meet your expectations. Your feedback is valuable to us and helps guide our continuous enhancement. We hope to have the opportunity to offer you a more enjoyable experience in the future.

10/10 優異

Lizbet

讚好:整潔度、職員與服務和住宿狀況
於 2024 年 4 月住了 1 晚
Customer Service 於 2024年4月23日的回應
Lizbet, thank you for your fantastic score on Expedia. We're thrilled to know you had a great experience at Beach Retreat & Lodge at Tahoe. Our team is dedicated to ensuring our guests have an enjoyable time. We look forward to welcoming you back in the future!

10/10 優異

Maxwell

讚好:整潔度、職員與服務和住宿狀況
於 2024 年 4 月住了 2 晚
Customer Service 於 2024年4月21日的回應
Maxwell, thank you for taking the time to rate Beach Retreat & Lodge at Tahoe on Expedia. We're pleased to hear that your experience with us was a positive one. We truly value your patronage and can't wait to welcome you back in the future. Safe travels until then!

10/10 優異

Mizael Cesario

讚好:整潔度、職員與服務和住宿狀況
Very good
於 2024 年 4 月住了 2 晚
Customer Service 於 2024年4月15日的回應
Thank you for the wonderful rating, Mizael!It's fantastic you enjoyed your time at Beach Retreat & Lodge at Tahoe so much! We look forward to hosting you again soon for another amazing experience! Have a fantastic day!

10/10 優異

Donna

家人同遊
讚好:整潔度、職員與服務和住宿狀況
Loved this space. A beautiful location in every way!!
於 2024 年 3 月住了 2 晚
Customer Service 於 2024年4月12日的回應
Donna, we're delighted to know you enjoyed your stay at Beach Retreat & Lodge at Tahoe. It brings us joy to hear that our beautiful location added so much to your experience. We hope to see you back again soon for more memorable moments!

10/10 優異

Brett (San Jose)

讚好:整潔度、職員與服務和住宿狀況
於 2024 年 4 月住了 2 晚
Customer Service 於 2024年4月12日的回應
Thanks for the outstanding rating, Brett!We're delighted your time at Beach Retreat & Lodge at Tahoe was so amazing! We strive for excellence. We look forward to hosting you again soon so we can share another fantastic experience with you.

10/10 優異

Shannon

於 2024 年 4 月住了 1 晚
Customer Service 於 2024年4月29日的回應
Thanks for the amazing rating, Shannon!We care deeply about the happiness and satisfaction of our guests. We can't wait to see you again soon for another outstanding experience at Beach Retreat & Lodge at Tahoe!

10/10 優異

Dibyendu

讚好:整潔度、職員與服務和住宿狀況
Amazing stay
於 2024 年 4 月住了 1 晚
Customer Service 於 2024年4月9日的回應
Dibyendu, it's wonderful to hear you had an amazing stay at Beach Retreat & Lodge at Tahoe. We strive to offer memorable experiences, and it appears we hit the mark with you! Your kind words are sincerely appreciated and we hope to host you again for another great stay.

8/10 不錯

Lucia

親子同遊, 寵物同遊
讚好:職員與服務和住宿狀況
不滿:整潔度
pros: location was perfect. minute from the lake. pet friendly. the fireplace in room, awesome. we were warm enough. food options on property. the cons: the pillow case was dirty. we were placed on the third floor per the check in clerk suggestion that my husband agreed to, being on the third floor with a 5year old, and a dog, plus luggage no elevator….. the 2nd story view would have been fine. 😂 would come again. would check the cleanliness of the room before we get settled in.
於 2024 年 4 月住了 1 晚
Customer Service 於 2024年4月8日的回應
Lucia, thank you for sharing your experience at the Beach Retreat & Lodge at Tahoe. We're thrilled to hear how much you appreciated our prime location and the pet-friendly atmosphere. We're also glad you enjoyed the warmth of the in-room fireplace and our variety of food options.However, we are genuinely sorry to hear about the challenges you faced in terms of room cleanliness and location. Ensuring our guests' comfort and satisfaction is vital to us, and we will certainly take your feedback into account.We are glad to hear of your intent to return and we will strive to deliver an even better experience next time. We are looking forward to your next stay with us.

10/10 優異

ANGELICA

親子同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Room was clean. Easy check in and out.
於 2024 年 4 月住了 1 晚
Customer Service 於 2024年4月5日的回應
Angelica, we're delighted to hear you appreciated the cleanliness of your room at Beach Retreat & Lodge at Tahoe. It's pleasing to know the check-in and check-out process was smooth for you. We'll be looking forward to welcoming you back for another hassle-free experience.

10/10 優異

Mahafrin

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Very well maintained. Isaac was super helpful at check in
於 2024 年 4 月住了 1 晚
Customer Service 於 2024年4月4日的回應
Mahafrin, it's fantastic to hear that your stay at Beach Retreat & Lodge at Tahoe was positively impacted by the pristine nature of our property and the assistance you received. Isaac, like all our team members, strives to make our guests' experiences enjoyable. We'll forward your lovely compliment to him. We appreciate your review and eagerly await your return visit.

10/10 優異

ANDRES

於 2024 年 3 月住了 4 晚
Customer Service 於 2024年4月16日的回應
Andres, thank you for choosing to stay at Beach Retreat & Lodge at Tahoe. We're thrilled to hear that you had a wonderful experience. Your feedback is extremely valuable to us. We hope to see you again soon, making more unforgettable memories in Tahoe. Safe travels!

10/10 優異

Martha

家人同遊, 寵物同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Very friendly and curteous, easy check in and out. Very clean and the staff did a great job in the room.
於 2024 年 3 月住了 2 晚
Customer Service 於 2024年3月25日的回應
Martha, we're thrilled you had such a pleasant experience at Beach Retreat & Lodge at Tahoe! It's fantastic to know our easy check-in/out process and cleanliness impressed you. Our team members are always thrilled to see guests having a wonderful time. We'd love to welcome you back next time you're in Tahoe.

10/10 優異

Andy

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Friendly staff, easy parking. Really loved that you can take a nice walk to heavenly village. Also right next to their beach almost right out your door.
於 2024 年 3 月住了 1 晚
Front Desk Agent 於 2024年3月28日的回應
Andy,I am so glad that you had such a great stay with us! We look forward to seeing you again soon!

10/10 優異

Emilio

讚好:整潔度、職員與服務、設施服務和住宿狀況
Amazing property and a great view. Amazing customer service
於 2024 年 3 月住了 1 晚
Customer Service 於 2024年3月20日的回應
Emilio, thank you for your lovely words about Beach Retreat & Lodge at Tahoe. We're thrilled you relished the beautiful views and were highly satisfied with our top-notch customer service. Our team appreciates your feedback and looks forward to welcoming you back for another delightful stay.

4/10 欠佳

Edwardo (Modesto)

於 2024 年 3 月住了 2 晚
Customer Service 於 2024年3月21日的回應
We appreciate the feedback, Edwardo.We're disappointed your time with us was less than ideal. We do hope you give us another opportunity to share a more positive experience with you soon.

8/10 不錯

Sofia (Castro valley)

親子同遊
讚好:整潔度、設施服務和住宿狀況
What I can say about the view is that in front of the view there was a large tent which covers the entire view which is beautiful but the tent was terrible
於 2024 年 3 月住了 2 晚
Front Desk Agent 於 2024年3月18日的回應
Sofia,I am sorry that you did not get to enjoy the view as much because of the tent. We hope you stay again soon to try out a different area of the property.

6/10 一般

Jayakanthan

於 2024 年 3 月住了 1 晚
Customer Service 於 2024年4月7日的回應
We appreciate you leaving your feedback with us, Jayakanthan.While we're glad you enjoyed your stay, we regret that your visit was anything less than ideal. We look forward to sharing a more enjoyable experience with you soon.

6/10 一般

Garima

於 2024 年 3 月住了 2 晚
Customer Service 於 2024年4月7日的回應
We appreciate you leaving your feedback with us, Garima.While we're glad you enjoyed your stay, we regret that your visit was anything less than ideal. We look forward to sharing a more enjoyable experience with you soon.

10/10 優異

Maria

讚好:整潔度
於 2024 年 3 月住了 1 晚
Customer Service 於 2024年3月19日的回應
Maria, thank you for choosing the Beach Retreat & Lodge at Tahoe. It's wonderful to know that your stay met your expectations and we're thrilled you've left a top rating. We hope to welcome you back in the near future. Thanks again!

10/10 優異

Ana

讚好:設施服務
😁😁😁
於 2024 年 3 月住了 1 晚
Customer Service 於 2024年3月18日的回應
Ana, it's wonderful to see your cheerful message! We're thrilled you had a fantastic experience at Beach Retreat & Lodge at Tahoe. We appreciate your stellar review and hope to have you with us again for more delightful memories!

10/10 優異

Greg

伴侶同遊
讚好:設施服務
beautiful spot ! Love it! Right on the water!
於 2024 年 3 月住了 1 晚
Customer Service 於 2024年3月17日的回應
Greg, it's fantastic to hear that you enjoyed your stay at Beach Retreat & Lodge at Tahoe. We're delighted to learn that our waterfront location added to your lovely experience. It would be a pleasure to welcome you back the next time your travels bring you to Tahoe.

10/10 優異

Maria

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Dog friendly, walk to water , cozy room
於 2024 年 3 月住了 1 晚
Customer Service 於 2024年3月17日的回應
Maria, it's wonderful to hear that you appreciated our pet-accommodating policy at Beach Retreat & Lodge at Tahoe. We're delighted to know you enjoyed our proximity to the water and the comfort of your room. We hope you'll visit again soon for another serene stay with your four-legged friend.

10/10 優異

Praneeth

家人同遊, 親子同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Stay was good but beaches were pooped
於 2024 年 2 月住了 1 晚
Customer Service 於 2024年3月15日的回應
Praneeth, we're thrilled to hear your overall stay at the Beach Retreat & Lodge at Tahoe was pleasing. We understand that the cleanliness of the beach was not up to mark during your visit. Our team always aims to maintain all areas in pristine conditions for the comfort of our guests. Your feedback is critical, and we've flagged your concerns to the relevant colleagues to ensure improvements. Thank you for taking the time to give us your insight. We look forward to hosting you again soon.

2/10 很差

Jian

於 2024 年 3 月住了 1 晚
Customer Service 於 2024年3月13日的回應
Jian, it's disheartening to learn that your experience didn't meet expectations. We value feedback and yours serves to help us improve. We remain committed to providing a memorable stay for our guests, and we sincerely hope we have an opportunity in the future to show you how seriously we take your concerns.

8/10 不錯

Martin

家人同遊
讚好:整潔度、職員與服務和住宿狀況
Location is nice Property needs some remodeling, finishing touches.
於 2024 年 3 月住了 1 晚
Customer Service 於 2024年3月11日的回應
Martin, thank you for sharing your experiences with us. We're delighted to hear that the location of Beach Retreat & Lodge at Tahoe suited your needs. We are constantly aiming to improve upon the guest experience and your feedback is beneficial to that effort. We look forward to the chance to win your full approval on your next stay with us.

8/10 不錯

Jolie (Folsom)

家人同遊
讚好:整潔度和職員與服務
不滿:住宿狀況
Excellent location right on the lake. Beautiful views. Room waa clean and comfortable. The staff at the front desk were helpful, friendly and accommodating. The buildings and rooms are somewhat rundown looking and being on the first floor, we heard every step that they made in the room above us.
於 2024 年 2 月住了 1 晚
Customer Service 於 2024年3月9日的回應
Jolie, it's great to hear you appreciated the excellent location and scenic views at Beach Retreat & Lodge at Tahoe. We're also thrilled you found our rooms clean and our front desk team members friendly and accommodating. We apologize if you found the aesthetics of our buildings not up to your expectations and experienced noise from other guests. We strive to improve our guest experience and appreciate your feedback. We hope to have the chance to welcome you back in the future.

10/10 優異

Liliya (Redwood City)

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
lovely stay and amazing location
於 2024 年 2 月住了 2 晚
Customer Service 於 2024年3月8日的回應
Liliya, it's delightful to hear that you enjoyed your stay at Beach Retreat & Lodge at Tahoe. We're especially thrilled you appreciated our incredible location. We can't wait to welcome you back for another wonderful experience.

10/10 優異

JANY s

讚好:整潔度、職員與服務和住宿狀況
This is my third time staying at this property and never disappoint, it’s clean, staff is friendly and very close to the Nevada border.
於 2024 年 2 月住了 1 晚
Customer Service 於 2024年3月3日的回應
Jany, we're thrilled to hear that your third stay at Beach Retreat & Lodge at Tahoe continued to live up to your expectations. We're glad you found everything spotless and appreciated our team's friendly approach. Our proximity to the Nevada border is indeed a major bonus. Can't wait to welcome you back for visit number four!

10/10 優異

ERIKA

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Easy check in and check out. We right on the lakeside so i could still see my child and husband playimg in the snow feom the room
於 2024 年 2 月住了 1 晚
Customer Service 於 2024年2月27日的回應
Erika, we're thrilled you found the check-in and out process at Beach Retreat & Lodge at Tahoe to be seamless. It's pleasing to know that you could comfortably watch your family having fun in the snow from your lakeside room. We hope your time in Tahoe created some wonderful memories and we'd love to welcome you and your family back again.

10/10 優異

Monica

家人同遊, 親子同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
We really enjoyed our stay. The staff were so nice, especially the front desk girls. Our son gets carsick and we had a long drive; so we arrived in a less than desirable state. The ladies up front were cheerful, observant & prompt. Thanks for managing this with class & kindness.
於 2024 年 2 月住了 1 晚
Customer Service 於 2024年2月27日的回應
Monica, we're thrilled to hear that you and your family had an enjoyable stay with us at The Beach Retreat & Lodge at Tahoe. It sounds like our front desk team members exceeded your expectations with their observant and efficient service, particularly during your less than ideal arrival. We're especially glad their cheerfulness and kindness resonated with you, as we strive to create a welcoming, friendly environment for all our guests. We're looking forward to welcoming you and your family back in the future. Thank you for your review.

10/10 優異

Elina (Pleasant Hill)

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Everything was wonderful. We absolutely loved our stay. One negative thing was the noise from the upstairs. We stayed on the 1 st floor, but we heard every move on the 2nd floor. It was loud, like someone was walking in iron shoes. Maybe add more carpet?
於 2024 年 2 月住了 1 晚
Customer Service 於 2024年2月27日的回應
Elina, it's delightful to hear you found your stay at Beach Retreat & Lodge at Tahoe thoroughly enjoyable. We're sorry for the disturbance you experienced due to noise, and we appreciate your suggestion about the carpets. We value your feedback and will certainly take it into consideration. Thanks for choosing to stay with us and we hope to welcome you back in the future.

10/10 優異

MaryJo

讚好:整潔度、職員與服務、設施服務和住宿狀況
We were very impressed with the property. Loved the fireplace in the room. Room was just the right size for a weekend getaway!
於 2024 年 2 月住了 1 晚
Customer Service 於 2024年2月27日的回應
MaryJo, we're thrilled to hear that you enjoyed your weekend so much at the Beach Retreat & Lodge at Tahoe. Creating a cosy atmosphere with our room fireplaces is important to us, and we're glad it added to your experience. We're looking forward to making your next stay with us just as enjoyable.

10/10 優異

Grace

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
I like the staff, the boathouse and the place is near the grocery and restaurants
於 2024 年 2 月住了 2 晚
Customer Service 於 2024年2月25日的回應
Grace, it sounds like you had a delightful experience at Beach Retreat & Lodge at Tahoe! We're thrilled you enjoyed the convenience of our location, proximity to local dining places and grocery stores. Our team members at the boathouse and throughout the hotel surely appreciate your kind words. We can't wait to host you again in the future!

8/10 不錯

Jennifer

多人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2024 年 2 月住了 1 晚
Customer Service 於 2024年2月22日的回應
Jennifer, it's great to see your rating for Beach Retreat & Lodge at Tahoe. We're thrilled to know your stay with us met your expectations to a great extent. Remember, we're here for you next time you decide to visit. It would be our pleasure to serve you again. Thank you for choosing us for your visit.

10/10 優異

Jennifer

讚好:整潔度、職員與服務、設施服務和住宿狀況
Very nice property right on the lake
於 2024 年 2 月住了 2 晚
Customer Service 於 2024年2月21日的回應
Jennifer, we're delighted to hear you found the Beach Retreat & Lodge at Tahoe to be such a pleasant place, particularly with its enviable lakeside location. We hope to welcome you back soon.