Thanks for the 5 stars, Anne!! Thanks for letting me know about the TV. My handyman has been sent out to fix that! Happy to host you again soon!

Glad you enjoyed everything, Roberto! Appreciate it!!

Thanks for the 5 stars, Mark!!

Hi Robin! I'm sorry to hear you had trouble with the fridge. I wish you would have reached out during your stay so my handyman could have gone and helped. Thank you nonetheless for the feedback. This will be address immediately.

Thanks for the 5 stars, Mukund!

Thanks for the 5 stars, Rhodessa!

Thanks for the feedback, Jennifer! There are always extra towels for our guests in the linen closet on the property. Next time give us a heads up with hoe many towels you'd like to start your trip with and we'll leave extra for you for when you check in. Hope to host you again soon!

Thank you, Sui!!

Thank you, Khon! Means a lot!

Thanks for the 5 stars, Rebecca! Would love to host you again!!

Sorry for the 1 star experience, Joel. Wish you would have reached out during your stay and let me know what you were dissatisfied with so we could have addressed it then. Feel free to message me separately if you wish. Thanks.

So glad to hear!! Thanks for the 5 stars!

Hi Ameera! This is a surprise to me because you did not reach out during your stay. If you were dissatisfied with the condition of the towels, we would have gladly dropped off new ones and fixed the fridge. After looking, it seems the fridge was just misaligned and just needed to be pushed back into place. On top of that, we let you stay longer and have a late checkout and waived the 65 late checkout fee. Disappointed that we are paid back with a 2 star review for things that could have been addressed if you would have simply reached out during your stay. Hope we have a chance to make it up to you next time!

Thanks, Jessica! Means a lot :)

Hi Lin! I am sorry to hear you had trouble with our wifi. I wish you would have reached out and I would have been able to hand you a faster wifi hotspot to use. Next time! Cheers!

Wow!! Thanks so much, Kami!! This is awesome to hear and means the world. Thank you!!

Wow!! Thanks so much, Stephanie!! This means the world to us! Great experiences like this is what we're all about! Hope to have you over next time you're in town :)

Thanks for the feedback, Karen! I'm glad you loved the room!! Sad to hear you had trouble checking in. The access code was sent to you multiple times before arrival so maybe you overlooked it. I've only ever heard good things about how comfy our beds are so I'm sorry you felt differently.

Glad you enjoyed the stay, Maria! Thanks for the feedback! We actually leave white noise machines for light sleepers right next to the beds. You must not have seen them. Until next time!

Thank you, Dora!

Thanks for the feedback, Hamzah! I wish you would have let me know of this so we could have resolved it for you. I can assure you that no other guests have noticed spiders on the property recently. They must have come inside due to doors being left open. We have regular pest control treatment done at the property to prevent this. I will send my pest people back out to double check. Thanks!

Thank you, Meghann! Glad to be your vacation spot every year!

Thanks, Alfonso!

Thank you, Elisa! It's an honor!!

Hi Melissa! Thanks for the review! Sorry you didn't find the heater. It is mounted on the wall and was available for use. I wish you would have reached out so we could have helped! Additionally we were indeed booked up the whole weekend. Thanks for the feedback!!

Hey Sonia! Thanks for the review! Sorry you had troubles with the shower. Curious to know more about the situation as I have never heard a guests have those kinds of troubles with the shower. I will be reaching out now!

Hey Zerrin! Appreciate the review! I do want to clarify that all check-in instructions were sent via email and the reason you were not made aware of the check-in instructions beforehand is because you inputted the wrong email address. I am sorry but that is not our fault and should not be docked because of your error. I will reach out in regards to the dirty fan now! Sorry about that!! I want to provide a remedy for the situation.

Glad you enjoyed, Dennis!! Thank you for your time.

Thank you for letting us know, Jaswinder! These are things that are going to be attended to this week. I wish you would have mentioned something during your stay so we could have helped earlier! Next time!

Thank you, Jia!

Thank you, Jonathan!! Glad you enjoyed the proximity to shops and restaurants :)

Thank you, Jonathan!!

Thank you, Zulema! Means a lot!!

Thank you, Marcony!! This is awesome to hear :) So happy you all enjoyed the outdoor space!

Thank you, Luz!! This means so much. Really appreciate the 5 stars!

Hey Paul! I understand your frustration about the clogged sink over the weekend. Getting someone out the same day on the weekend was a bit challenging. Thanks for your patience with us on that!

Thank you, Courtney!

Thanks for the 5 stars, Rachael! Glad you found the cabin comfortable and relaxing :)

Thank you so much for the amazing review, Megan!! And thanks for the feedback! We're always wanting to make improvements to elevate guests experiences.

Thank you, James!!

Angela, I do not have you as staying in our cabin this season. I believe you canceled the reservation. Please remove the review. Thank you.

Thanks so much, Stefanie!! Means a ton! Glad you loved the bunkbeds. Next time, please use our white noise machines by the beds if you need them to help fall asleep at night!

Thanks for the 5 stars, Lidia!! Thanks for the feedback as well. It helps us make the experience for future guests better!

Thanks for the awesome review, Karan!

Hi Linda! Thanks for the awesome review! Sorry about the miscommunication. All communication from our end was being sent through email which you were not checking. We cannot text you information regarding the property - only email! Hope to see you next time :)

That is so awesome to hear!! Thanks, Kellie!

Glad you loved the coziness! Thanks, Charles!!

Thank you, Emma! Awesome to hear the feedback :)

Thanks, Meredith!!! So happy you loved the area :)