I arrived to hotel and was given a room on the 7 th floor. Upon entering the room smelled like an ashtray. After addressing issue to the staff, I. was told that it is impossible because hotel is non smoking, however I was offered another room on the second floor. Very disappointed with 4 star hotel.
Oleg
於 2025 年 7 月住了 2 晚
8/10 不錯
Alex
2025 年 7 月 27 日
讚好:整潔度、職員與服務和設施服務
Absolute great people in the restaurant! My server/bartender was awesome (Betty)...very attentive and friendly. Such a pleasure!
Alex
於 2025 年 7 月住了 1 晚
10/10 優異
Peter
伴侶同遊
2025 年 7 月 27 日
讚好:整潔度、職員與服務、設施服務和住宿狀況
It is an excelent hotel and they are giving out free cookies as many as you wish
Peter
於 2025 年 7 月住了 4 晚
10/10 優異
Tanaz
家人同遊
2025 年 7 月 27 日
讚好:整潔度和職員與服務
The TV did not work and the rooms were not cleaned while we were out. The staff was friendly and extremely helpful.
Tanaz
於 2025 年 7 月住了 2 晚
6/10 一般
Robert
2025 年 7 月 27 日
讚好:整潔度、職員與服務和設施服務
不滿:住宿狀況
All the fixings for coffee but no coffee maker toilet handle fell apart had to fix myself
Robert
於 2025 年 7 月住了 1 晚
2/10 很差
Sarin
家人同遊
2025 年 7 月 27 日
讚好:整潔度、職員與服務和設施服務
Nice location
Sarin
於 2025 年 7 月住了 1 晚
2/10 很差
Kirt
2025 年 7 月 21 日
Expedia totally screwed up our reservation and we spent an hour on the phone with you trying to get it straightened out. We will never use you again!
Kirt
於 2025 年 7 月住了 2 晚
6/10 一般
Jullie
家人同遊
2025 年 7 月 21 日
The room was dated. Not so all like the pictures online. The toilet was a kids toilet and the shower was not the cleanest.
Jullie
於 2025 年 7 月住了 5 晚
8/10 不錯
arthur
伴侶同遊
2025 年 7 月 20 日
讚好:整潔度、職員與服務、設施服務和住宿狀況
great property and very convenient to the airport
breakfast was too limited
arthur
於 2025 年 7 月住了 1 晚
4/10 欠佳
judith
2025 年 7 月 20 日
不滿:住宿狀況
Room needs updating. Rug torn, poor lighting, bath towels in shreds, mold in tub. Poor service. NOT maintained to normal Hilton standards.
People at front desk friendly and helpful.
judith
於 2025 年 7 月住了 3 晚
2/10 很差
David
2025 年 7 月 20 日
不滿:整潔度、職員與服務和住宿狀況
The staff was not at all helpful, verging on rude. On the second day, we got back to our room mid-afternoon and found that it had not yet been made up. Our friends did not have staff come to make up their room until 5:00pm. The so-called "dining room" and bar were uninviting, to put it mildly. The elevator service was terrible.
David
於 2025 年 7 月住了 2 晚
6/10 一般
Lindy Niermann (Chas)
家人同遊
2025 年 7 月 20 日
不滿:設施服務
Wow! Looks like this owner answers poor reviews nicely- and then does nothing.
Do not expect this hotel to be like a Hilton- in anyway.
Never did see a housekeeper.
Towels are a “ luxury “ and you must ask for them at the front desk, as we also had to ask for shampoo and conditioner.
This kind of hotel can really wreck a vacation. I heard the Holiday Inn was great.
Bar staff was great as complimentary ride to airport. Beds were wonderful.
$375. a night ? Really?
Lindy Niermann
於 2025 年 7 月住了 3 晚
8/10 不錯
Roberta
家人同遊
2025 年 7 月 18 日
讚好:整潔度和職員與服務
... good location, short (15 min) drive to Old Port and Harbor, close to airport, staff was friendly and helpful, room was clean, beds were comfortable, plenty of parking.
... hotel common areas a bit dated, restaurant was not open for lunch, bar menu selections for wine were limited to "would you like red or white" (only one bar option offered for each).
Roberta
於 2025 年 7 月住了 2 晚
10/10 優異
Dennis
2025 年 7 月 15 日
讚好:整潔度、職員與服務和住宿狀況
The staffs
Dennis
於 2025 年 7 月住了 2 晚
8/10 不錯
Ken
伴侶同遊
2025 年 7 月 14 日
讚好:整潔度、職員與服務、設施服務和住宿狀況
It was just a weekend stay for a decent place to sleep. We were visiting family in Portland but overall it was great.
Ken
於 2025 年 7 月住了 2 晚
10/10 優異
Randy
2025 年 7 月 8 日
Randy
於 2025 年 7 月住了 2 晚
4/10 欠佳
Joshua (Christiansburg)
伴侶同遊
2025 年 7 月 8 日
不滿:整潔度、職員與服務和住宿狀況
Stuck in the elevator twice—one other time it didn’t close the doors at all. Found old dog food on the floor in my room. Staff wouldn’t send the airport shuttle until I promised them I had my bags in hand so they wouldn’t have to wait. Views of a CarMax parking lot. Not typical Doubletree quality for the price.
Joshua
於 2025 年 7 月住了 2 晚
4/10 欠佳
Kevin
伴侶同遊
2025 年 7 月 7 日
不滿:整潔度、設施服務和住宿狀況
Run down and dirty. Several issues with room. Not happy with this rental.
Kevin
於 2025 年 7 月住了 1 晚
4/10 欠佳
Kevin
親子同遊
2025 年 7 月 5 日
不滿:整潔度、職員與服務、設施服務和住宿狀況
Hair in multiple “clean” towels, mold in the shower, ceiling peeling in the shower, shower head not working properly, and no toilet paper when we arrived. This is a 2 star hotel masquerading as a 4 star hotel.
Kevin
於 2025 年 7 月住了 2 晚
4/10 欠佳
Yong
2025 年 7 月 4 日
不滿:整潔度
Not good
Yong
於 2025 年 7 月住了 1 晚
8/10 不錯
Wei Tsun (Cookeville)
2025 年 7 月 3 日
Wei Tsun
於 2025 年 7 月住了 1 晚
4/10 欠佳
Christine
家人同遊
2025 年 6 月 30 日
不滿:整潔度、職員與服務和住宿狀況
Our convention is changing venues next year. We’ve personally stayed here two years in a row. The hotel will lose a lot of business when the convention moves, and the staff this year was downright rude. Based on this year’s experience, we will not choose to stay at this hotel again for any reason, which is unfortunate, because I really liked it here last year.