DoubleTree by Hilton Hotel Portland

4.0 star property
Hotel with free parking, steps from Maine Mall

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your current months are October, 2024 and November, 2024.
October 2024
November 2024

Photo gallery for DoubleTree by Hilton Hotel Portland

Indoor pool
Exterior
Hypo-allergenic bedding, in-room safe, blackout curtains
Coffee shop
Combined shower/bathtub, hair dryer, dressing gowns, towels

Reviews

7.8 out of 10

Good

Popular amenities

7.6 out of 10
Guests liked the amenities.
  • Restaurant
  • Bar
    Bar
  • Laundry
    Laundry
  • Pool
    Pool
  • Free airport shuttle
    Free airport shuttle
  • Housekeeping
    Housekeeping
The price is HK$1,251
HK$1,363 total
includes taxes & fees
20 Oct - 21 Oct
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Room options

Available filters for rooms
Showing 3 of 8 rooms

Room, 1 Double Bed, Accessible, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Bathrobes
Private bathroom
  • 320 sq ft
  • Sleeps 2
  • 1 Double Bed

Room, 2 Double Beds

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Bathrobes
Private bathroom
  • 312 sq ft
  • Sleeps 4
  • 2 Double Beds

Room, 1 Double Bed, Accessible, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Bathrobes
Private bathroom
  • 320 sq ft
  • Sleeps 2
  • 1 Double Bed

Similar properties

About the area

Map
363 Maine Mall Rd, South Portland, ME, 04106

What's nearby

  • Maine Mall - 1 min walk
  • Maine Medical Center - 7 min drive
  • University of Southern Maine - 7 min drive
  • Thompson's Point - 8 min drive
  • State Theatre - 8 min drive

Getting around

  • Portland Transportation Center - 6 min drive
  • Portland, ME (PWM-Portland Intl. Jetport) - 5 min drive

Restaurants

  • ‪Maine Mall, Me - ‬9 min walk
  • ‪McDonald's - ‬6 min walk
  • ‪Round1 Maine Mall - ‬9 min walk
  • ‪Texas Roadhouse - ‬3 min drive
  • ‪Cracker Barrel - ‬3 min walk

About this property

DoubleTree by Hilton Hotel Portland

Hotel near the airport
Maine Mall is located near DoubleTree by Hilton Hotel Portland, which provides a free return airport shuttle, a corner/local shop and a coffee shop/cafe. The on-site restaurant, Blue Wave Grille, offers breakfast, lunch, dinner and light fare. Free in-room WiFi is available to all guests, along with dry cleaning/laundry services and a bar.
Other perks include:
  • An indoor pool
  • Free self-parking
  • Buffet breakfast (surcharge), express check-out and a lift
  • A banquet hall, a front desk safe and meeting rooms
  • Guest reviews give top marks for the helpful staff and location
Room features
All 220 rooms have comforts such as air conditioning and dressing gowns, as well as perks such as free WiFi and safes. Guest reviews highly rate the cleanliness rooms at the property.
Other conveniences in all rooms include:
  • Hypo-allergenic bedding, rollaway/extra beds (surcharge) and free cots/infant beds
  • Bathrooms with shower/bath combinations and hairdryers
  • 37-inch flat-screen TVs with premium channels
  • Heating, daily housekeeping and phones

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free uncovered self-parking on site
  • Wheelchair-accessible parking and van parking available
  • Free 24-hour return airport shuttle

Food and drink

  • Buffet breakfast available for a fee weekends 7:00 AM–11:00 AM: USD 12.95 per person
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Room service available

Restaurants on site

  • Blue Wave Grille

Things to do

  • Fitness centre
  • Indoor pool

Family friendly

  • Free cots/infant beds
  • Corner/local shop
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Corner/local shop

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance

Business services

  • Business centre
  • Conference space
  • Meeting rooms

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Lift
  • Lift door width (centimetres): 91
  • Phone accessibility kit
  • Step-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible parking
  • 5 on-site accessible parking spaces
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (centimetres): 91
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Heating (climate-controlled)
  • Hypo-allergenic bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Dressing gowns
  • Hairdryer
  • Private bathroom
  • Shampoo
  • Shower/bath combination
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 37-inch flat-screen TV
  • Premium channels

More

  • Connecting rooms available
  • Free newspapers (weekdays)
  • Phone
  • Restaurant dining guide
  • Safe

Policies

Check-in

Check-in time starts at 3 PM
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 75 per accommodation (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 23 kg per pet)
Pets cannot be left unattended
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 10.00 per night.
Free cots are available on request at the property

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: from approximately USD 12.95 per person
  • Pet fee: USD 75 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.00 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests with pets must sign a waiver upon arrival. The pet's weight must be included in guests' reservation information.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

DoubleTree Hilton Hotel Portland
DoubleTree Hilton Portland
Doubletree By Hilton Portland
DoubleTree by Hilton Hotel Portland Hotel
DoubleTree by Hilton Hotel Portland South Portland
DoubleTree by Hilton Hotel Portland Hotel South Portland

Frequently asked questions

Does DoubleTree by Hilton Hotel Portland have a pool?

Yes, this property has an indoor pool.

How much does it cost to stay at DoubleTree by Hilton Hotel Portland?

As of 23 Sept 2024, prices found for a 1-night stay for 2 adults at DoubleTree by Hilton Hotel Portland on 20 Oct 2024 start from HK$1,250.5, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is DoubleTree by Hilton Hotel Portland pet-friendly?

Yes, DoubleTree by Hilton Hotel Portland allows cats and dogs (limit 2 total) with a maximum weight of up to 23 kg per pet. There's a fee of USD 75 per accommodation, per night. Service animals are exempt from fees.

How much is parking at DoubleTree by Hilton Hotel Portland?

Self-parking is free at this property.

What time is check-in at DoubleTree by Hilton Hotel Portland?

Check-in begins at 3 PM. After-hours check-in is not available.

What time is check-out at DoubleTree by Hilton Hotel Portland?

Checkout is at 11:00 AM.

Does DoubleTree by Hilton Hotel Portland provide a shuttle to the airport?

Yes, there's a free airport shuttle.

Where is DoubleTree by Hilton Hotel Portland located?

Situated near the airport, this hotel is within 1 mile (2 km) of Maine Mall and Sable Oaks Golf Course. Tate House Museum and Casco Bay are also within 3 miles (5 km).

DoubleTree by Hilton Hotel Portland Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 455 out of 1006 reviews" "
Rating 8 - Good. 245 out of 1006 reviews" "
Rating 6 - Okay. 126 out of 1006 reviews" "
Rating 4 - Poor. 88 out of 1006 reviews" "
Rating 2 - Terrible. 92 out of 1006 reviews" "

8.0/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

SOUNDARYA

Stayed 1 night in Aug 2024

4/10 Poor

Marissa

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

4/10 Poor

Jennifer S

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Don’t stay there- worn out
Stayed 1 night in Sep 2024

8/10 Good

Shireen, Dorset

Business traveller, Travelled with partner
Liked: Staff & service, amenities
The room cleanliness and elevator scare factor are the reasons for the lower rating. The room sink had A LOT of black mold under the rim of the sink which u can see while sitting on the toilet. There were splatter stains and hand prints all over every glass surface, less the mirrors. But the windows and pictures were filthy. The elevator was clanking and jerky. Did not feel very secure going up or down in it. Everyone was kind, we received a cookie at check-in and two were not baked, gooey and wet.
Stayed 2 nights in Sep 2024

6/10 Okay

Tim

Travelled with family
Disliked: Amenities, property conditions & facilities
Like the location and ease of access to main roads.
Stayed 2 nights in Sep 2024

10/10 Excellent

Lin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is right next to I-95. We stayed there for a night on our way to Bar Harbor. The location is very convenient. There is a restaurant on site. The breakfast is pretty good.
Stayed 1 night in Sep 2024

10/10 Excellent

Jon

Stayed 1 night in Aug 2024

10/10 Excellent

Tanya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff
Stayed 1 night in Sep 2024

8/10 Good

Joel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location, nice hotel.
Stayed 1 night in Aug 2024

4/10 Poor

Kimberly

Disliked: Cleanliness, staff & service, property conditions & facilities
Started at check in. The girl behind the counter was not personable in the least. The front desk is the face of your company. The room was dirty. There was mold all through the grout of the shower. Their only saving grace was their restaurant. And if they were closed, the hotel is next to a Cracker Barrel. I definitely would not stay there again.
Stayed 2 nights in Sep 2024

8/10 Good

Karla

Travelled with family
Liked: Cleanliness, property conditions & facilities
The hotel was good. The only thing is I messaged the hotel a few days prior to my trip to inquire about shuttle service and no one contacted me. When I arrived I noticed that they did have shuttle service. The staff weren’t very welcoming.
Stayed 2 nights in Sep 2024

6/10 Okay

Darren

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness
It was adequate for a few nights. A little dirty with scuff marks and little bits of stuff on the floor. Bedding was decent. I didn’t get daily room cleanings at all. Personally I don’t mind since it was a short trip for me but I always thought most hotels give daily cleanings unless stated otherwise.
Stayed 3 nights in Sep 2024

4/10 Poor

Jeffrey, Staten Island

Stayed 3 nights in Aug 2024

10/10 Excellent

Patrick

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean
Stayed 1 night in Sep 2024

8/10 Good

DEBORAH

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was close to highway. Very accommodating. Clean, updated. Only complaint, only one elevator was working. The other one was very slow
Stayed 1 night in Sep 2024

10/10 Excellent

Dawn

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel. Clean & Quiet with a great staff
Stayed 4 nights in Sep 2024

6/10 Okay

Ahmad, New York

Travelled with family
Liked: Cleanliness, staff & service, amenities
The property is older and unfortunately it's quite easy to tell and the design isn't attractive
Stayed 1 night in Sep 2024

4/10 Poor

Brian

Travelled with group
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Staff was friendly. Clean facilities. So if those are the 2 things you're looking for go ahead. The issue for me was the elevators were broken or slow. One of them was broken the entire time and the other was slower than anything. I ended up getting my steps in and taking the stairs most of the time.
Stayed 3 nights in Sep 2024

2/10 Terrible

Luis

Travelled with group
Disliked: Staff & service, amenities, property conditions & facilities
I picked a non-smoking room but the room that was given to us had a bed cigarette smell. One of the receptionists was very unpleasant and not happy to help, if was not another one that was there, I might had issues checking in. Not happy with the service and I do not recommend this hotel to anyone.
Stayed 1 night in Aug 2024

8/10 Good

Nicole

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice, comfortable rooms. Lots of amenities nearby. Helpful staff. Complimentary shuttle to and from airport.
Stayed 3 nights in Aug 2024

4/10 Poor

Elise

Travelled with partner
Disliked: Cleanliness
This listing is inaccurate. It states that breakfast is included when it is not; we specifically booked this location for the included breakfast for budgeting purposes and instead got charged. Expedia, please fix your listing.
Stayed 1 night in Aug 2024

10/10 Excellent

Maria Judith

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

6/10 Okay

Megan

We did not have anyone clean our room for two days and and we had to ask staff multiple times for someone to come up and clean it
Stayed 3 nights in Aug 2024

4/10 Poor

Susanne

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities
No house keeping the entire stay we had to ask 3 times for towels. No trash bins. Hall floors were dirty.
Stayed 3 nights in Aug 2024

6/10 Okay

Jan

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2024