Providence South Providence Library Hotels

"Great place to stay "

"Loved our stay. We are multi repeat customers. The only complaints are the following; the AC unit was way too loud, sounded like there were some loose parts or something. Also, the coffee machine is tucked away in a very dark cabinet. It’s all black on black and no overhead area lights. Not user friendly at all. "

"Friendly staff, the hotel looks brand new, the room is very spacious and they have a decent breakfast, which is included. Highly recommend the hotel."

"they deposit that exspida took the hotel trying to get same one from. hotel was horrible stain chairs and beds and horrible service. "

"The room was boiling hot, the sheets and entirety of the room were dirty, the staff was extremely rude and unhelpful. I came back to the building around 10:30 at night and had gotten locked out of the building and with no proper explanation I was told that I couldn’t come back in to at least get my things until check out time in the morning. When I called, the staff member on the phone had accused me of sneaking people in when I was barely ever even in the room, I only used it to store my things and sleep. Since I accidentally didn’t register the one person I was staying with, they requested I register them after checking in by sending their information via email. Even though I did this, they lied about receiving it, and used it as an excuse to take my money. After accusing me of sneaking a group of people in without stating any evidence, let alone showing us, they told us that we were banned and wouldn’t receive a refund WHILE keeping our belongings hostage. We had to get the police involved due to the staff’s incompetence so we could get our things. Besides that really weird chain of events this place is absolutely disgusting. The walls are paper thin and showers and kitchen were dirty. To top it all off the area around the place as well was extremely filthy. "

"Quiet downtown location. Be mindful to valet hours otherwise you have to find public parking. "

"Great location and staff. "

"Hotel is a lovely old hotel centrally located to lots of restaurants etc., Rooms beautiful and beds large and comfortable. Also pet friendly which was a plus. But the room was TOO HOT & even though thermostat there to adjust no adjustment made any difference. We finally had to figure out how to open the large old windows in the middle of the night to get some sleep. Bathroom is old & small but serviceable. For the price I think bathroom should be better. The check in is hectic. Check in time not till 4pm! And whatever systems they use take a long time. Long lines resulted. I would consider staying again but would probably prefer a hotel with more modern accommodations if I’m going to pay almost 400/night after fees, taxes and parking. "

"Beautifully appointed rooms. Very nice stay."