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"We stayed at this hotel prior to going on a cruise. The stay was excellent nothing was too much trouble. We had an amazing room. The reception staff were really helpful. We are booked in again for 11th September."

"Everyone was nice. Great central location. Very good for one or two nights. Bed and bedding very comfortable."

"Scaffolding outside, very basic, guess that’s what you get for the price."

"Clean decent room, however, I had trouble sleeping due to traffic and public noise as the large single-glazed window faced a busy main road, and it felt almost like being outside."

"Loved this hotel. Loved the decor, staff, location and breakfast. What I didn't love was that the pictures posted on Expedia showed a much bigger room than I got including space for a couch. We could barely squeeze by the bed whereas the two other couples we were travelling with did have rooms as advertised."

"Only one small problem - no iron in the room - only a garment steamer was available which did not take out the wrinkles in my clothes. Plus no operating instructions were with it."

"Perfect place for those taking a cruise from Southampton. We walked to the Sea City Museum. Hotel is close to the port and the train station."

"The property does not have air conditioning, there are no phones in the rooms so if you have an issue or need something, you have to see someone at the desk. There were no washcloths in the bathroom. The beds were hard."

"Reception staff were very welcoming, room was very clean, and breakfast was very nice. I didn't like the attitude of the women in the spa section, felt like they were talking down to me had a lot of ego and arrogance, not sure if it was a colour thing. "