「We were not able to stay at the Canale because they had not yet opened. We were transferred to a different hotel which was much less expensive. To date I have not been refunded the extra amount that I paid to stay at the Canale.」
「The staff was incredibly friendly and helpful. Everything was excellent, especially the view from the villa - breathtaking. The only thing I’d note ahead of time is that the location is more remote than I had realized, so plan ahead when ordering a taxi because it typically takes 15-30 minutes for the taxi to pick you up.」