Thank you for the feedback! I'll pass along your issues with cleanliness to our housekeeping staff. I'm glad to hear everything else was fantastic! We look forward to seeing you again.

Thank you so much for the review! Hopefully we'll see you again.

Dear Elaine,Thank you for your kind words! We're delighted you enjoyed our beautiful and convenient location along with the hospitality of our team. We look forward to welcoming you back to DoubleTree by Hilton Hotel Spokane City Center for another five-star stay.Sincerely,Dean FeldmeierGeneral Manager

Dear Gregory,Thank you for staying with us and taking a moment to let us know about your experience. While it sounds like you enjoyed your visit overall, we apologize for any concerns or misunderstandings regarding our parking fees. Our team works hard to ensure each guest is aware of these charges before check-in, and we are sorry if this was not the case for you. It was an honor having you as our valued guest, and we hope to see you again soon!Sincerely,Dean FeldmeierGeneral Manager

Thank you for your feedback. I apologize your stay wasn't perfect. We can deliver amenities any time if the room is out. Our parking is advertised as 25 per night; however, we do have parking included rates that wrap this into the price of the room for you! We hope to see you again.

We're happy to hear your stay was fantastic! We look forward to seeing you again!

We're sorry to hear you did not enjoy your stay. We strive to provide the best service possible. We would love to hear what we could have done better. Thank you for your review.

Thank you so much for the feedback! We will pass along your feedback to our property manager and take it into consideration for future updates. We strive to provide excellent customer service and I'm glad to hear we succeeded.

Thanks for the feedback. We hope to welcome you back soon!

Dear Syed,We appreciate you sharing your thoughts regarding your recent stay at our property. We're happy you appreciated the excellent hospitality our team provided, however, we're sorry to hear we fell short of meeting your expectations and that you were disappointed with your room. Please accept our apologies if your room had not been cleaned and maintained to our usual high standards; while this is certainly not a normal occurrence, we will address the issues you raised internally and work with our team to ensure improvements are made. We do encourage our guests to notify our front desk team of any aspects of your stay that are not up to standard, so we can find a solution and ensure you have a comfortable stay. Your feedback is invaluable and allows us to review guest satisfaction and areas where we could be doing better. Thank you for your comments, and we hope to have the opportunity to impress you on another occasion.Sincerely,Dean FeldmeierGeneral Manager

Dear Micah,Thank you for your review and for giving us a perfect rating! It was wonderful having you stay with us recently, and we're thrilled you enjoyed your experience. Take care, and we hope you return soon!Sincerely,Dean FeldmeierGeneral Manager

Thank you for the feedback! Hopefully we can welcome you back soon.

Thank you for the review! I'm glad to hear your stay was great. We hope to welcome you and your furry companions back to the hotel for another wonderful vacation!

Thank you for the review! Hopefully we'll be able to welcome you back in the future.

Thank you for the feedback, we are always more than happy to help or address any issues while you're in house. Hopefully we can welcome you back for a better stay.

Ms. Walsh, we're happy to hear your stay was great! I'm glad you enjoyed our lovely staff and facilities, hopefully we can welcome you back in the future.

I appreciate you taking the time to leave this review. I will be sure to pass this along to ensure we address any stains or cleanliness issues. We are currently working on updates as we speak! We are excited to host you next time you're in Spokane.

We're glad your stay was amazing! Hopefully we can welcome you back in the not-so-distant future.

Thank you for your feedback! Happy to hear your stay was fantastic.

Dear Ellen,Thank you! It was a pleasure to have you as our guest at DoubleTree by Hilton Hotel Spokane City Center and we are delighted you had such a wonderful, five-star experience. Our team works hard to ensure everything is perfect for our guests, so they will be delighted to hear how much you enjoyed the delicious food, spotless accommodations, and awesome service. We look forward to welcoming you back for another memorable stay.Sincerely,Dean FeldmeierGeneral Manager

Thank you for staying with us

Thank you for the feedback! On our end it shows you booked a skyline view room. I apologize for the error that may have occurred during the booking process. We are more than happy to assist you with any issues while you're in house to ensure your stay is great! I will pass along your feedback to ensure these issues are addressed. Hopefully we can welcome you back for a better stay in the future.

Hi Kusay, Thank you for staying with us and sharing your feedback. We are always looking for ways to improve and highlight our downtown hotel. Our central location is perfect for taking advantage of all of the shopping downtown Spokane has to offer with dozens of retailers including a full indoor shopping mall within walking distance. We hope to welcome you back soon!

Thank you for staying with us. We hope to welcome you back for a 5/5 next time!

We're so happy to hear your stay was incredible! Hopefully we'll see you again.

Mr. Phillip, we're so happy to hear our lovely staff and location made your stay wonderful! We will take your comments into consideration for any future updates. We hope to welcome you back.

Thank you for your feedback.

Thank you for the feedback. We do our best to be transparent about any extra charges, such as the parking fee, and disclose these fees on all booking sites. There is also great parking included rates available! I will pass along your comments about room cleanliness to our housekeeping team to ensure we improve in the future. We hope to welcome you back for a better stay.

We're so happy to hear spencer's made your stay fantastic! We look forward to welcoming you back in the future.

Thank you for your feedback. We hope to see you again

We're so happy to hear your stay was fantastic! We look forward to seeing you again.

Dear Darci,Our friendly staff works hard to ensure all our guests feel welcome and will be glad you appreciated their kind assistance. Please come see us again the next time you're in the area.Sincerely,Dean FeldmeierGeneral Manager

Thank you so much for the feedback. I am happy to hear our lovely staff were able to make your stay excellent! We will be sure to pass along your feedback to our property manager for future reference when we move to upgrade the hotel! Have a wonderful day and we hope to see you again.

Dear John,Thank you for taking the time to leave a review. Based on your rating, it seems you enjoyed your overall experience! That said, we'll be sure to share your feedback with our team to determine ways of improving our guest experience in this respect and to ensure any necessary adjustments or repairs are made promptly. It was a pleasure having you as our guest, and we hope you enjoyed your time in Spokane.Sincerely,Dean FeldmeierGeneral Manager

Thank you for the feedback! While our restaurant does close at 10, we have seating available in our lobby and drinks available in our gift shop for after hours. We do have free coffee from 4-6am. However, from 6am on, our lovely barista stand is available for coffee. We hope to welcome you back another time for a better stay.

Thank you so much for the feedback! We sincerely appreciate it and are happy to hear you enjoyed your stay. During the day we have our wonderful barista stand open for hot coffee from 6am-7pm and free coffee available from 4am-6am! We hope to welcome you back in the future for another great stay.

Thank you for staying with us and leaving your feedback. We hope to welcome you back for a perfect stay next time.

Thank you for your review! We appreciate your business and hope to welcome you back again.

Dear Anne,Thank you for sharing your experience staying with us at DoubleTree by Hilton Hotel Spokane City Center. It is great to see that you enjoyed the views from your clean, comfortable rooms. Please know we want to ensure any guest requests are met in a timely manner, and we apologize for the issue mentioned with the pillows in your room. We look forward to seeing you again in the future. Sincerely,Dean FeldmeierGeneral Manager

Dear Denett,It was truly a pleasure to welcome you to DoubleTree by Hilton Hotel Spokane City Center during your recent stay. We're thrilled to hear you had an enjoyable experience and that you appreciated our clean and quiet accommodations, as well as our efficient check-in process. Thank you for your kind words, and we hope to have the opportunity to welcome you back the next time you're in the area.Sincerely,Dean FeldmeierGeneral Manager

We're so glad to hear for the most part your stay was good! We hope to improve and next time you stay with us, we'll do everything we can to make sure your stay is nothing short of fantastic.