Exterior
Check availability

Reviews of The Davenport Grand, Autograph Collection

4 out of 5
The Davenport Grand, Autograph Collection
333 West Spokane Falls Boulevard, Spokane, WA

Reviews

9.0

Wonderful

Rating 10 - Excellent. 911 out of 1279 reviews" "
Rating 8 - Good. 183 out of 1279 reviews" "
Rating 6 - Okay. 97 out of 1279 reviews" "
Rating 4 - Poor. 47 out of 1279 reviews" "
Rating 2 - Terrible. 41 out of 1279 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Sarah, Omaha

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

Vicki

Travelled with family, Travelled with partner
Lovely facility. very competent , court staff.
Stayed 1 night in May 2024
Response from Joe on 25 May 2024
We are so glad to hear that you enjoyed your stay! We hope to see you again soon!

4/10 Poor

Christy

Disliked: Cleanliness, staff & service
Stayed 4 nights in May 2024
Response from Joe on 25 May 2024
I'm sorry you did not have a good experience at the Davenport Grand Hotel. If you could reach out to us to discuss further we would love the opportunity to investigate further and address. Thank you!

10/10 Excellent

Sean

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and facilities
Stayed 1 night in May 2024
Response from Hotel Management on 24 May 2024
Dear Sean,Thank you for coming to stay with us. We love to hear that you had a wonderful time while staying with us.Please come see us again soon,

10/10 Excellent

Brenda

Liked: Cleanliness, staff & service, property conditions & facilities
It is so convenient to the theatre-- no worries about parking, long walks, or a place to dine before or after the performance.
Stayed 1 night in May 2024
Response from Front Desk Manager on 21 May 2024
We are so glad to hear that you enjoyed your stay! We hope to see you again soon!

6/10 Okay

Nathan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was excellent! Good price for the quality. Knocked two stars off for their parking garage. Parking spots are small and good luck if you have anything bigger than a small suv, or cross over.
Response from Davenport Grand hotel on 20 May 2024
Thank you for sharing your feedback! We hope to see you again at the Davenport Grand Hotel

8/10 Good

Philip

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from Front Desk Manager on 21 May 2024
Thank you for taking the time to leave a review. We hope to see you again soon!

2/10 Terrible

Geordie

Disliked: Cleanliness
Stayed 1 night in May 2024
Response from Joe on 20 May 2024
I'm sorry you did not have a good experience at the Davenport Grand Hotel. If you could reach out to us to discuss further we would love the opportunity to investigate further and address. Thank you!

6/10 Okay

jim

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Loved the property! Clean convenient with a good restaurant. Housekeeping sucked! I asked my room to be serviced in the AM so I could work there in the afternoon. I come back at 2:00.. no service. I then call 3 additional times! I finally got someone to come at 4:00 as they were quitting. Horrible. Won’t be going back there.
Stayed 2 nights in May 2024
Response from Hotel Management on 16 May 2024
Dear Jim,Thank you for providing us this feedback, we do truly apologize for the shortfalls you experienced with our housekeeping. Please trust that we are addressing this concern with our housekeeping leadership.We hope you will give us a second chance to show you a True Davenport Experience.Sincerely,

2/10 Terrible

Frank

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Management doesn’t know what customer service is
Stayed 1 night in Apr 2024
Response from Davenport Grand hotel on 14 May 2024
I'm sorry you did not have a good experience at the Davenport Grand Hotel. If you could reach out to us to discuss further we would love the opportunity to investigate further and address. Thank you!

10/10 Excellent

Kim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and a very nice place to stay easy to get around downtown Spokane.
Stayed 1 night in May 2024
Response from Front Desk Management on 11 May 2024
We are so glad to hear you enjoyed your stay! We hope to see you again soon!

10/10 Excellent

Joseph

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All the Davenport properties are just the pinnacle properties in all of Spokane. This one in particular is excellent for convention events and ultimate dining, the best Indian and Brazilian BBQ within 2 blocks!! AMC theatres and high end shopping in the same building. Just the ultimate experience!!!
Stayed 2 nights in May 2024
Response from Joe on 8 May 2024
We are so glad that you enjoyed your stay with us!! Hopefully we shall see you again next time you travel to Spokane!

10/10 Excellent

Joseph, Mercer Island

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Despite the fact that the Bloomsday Run was the weekend we were there, the room was very quiet and comfortable. The staff really knew how to direct us to get out of there on Sunday morning when the race was going on. The bartender was exceptional as well.
Stayed 1 night in May 2024
Response from Front Desk Management on 6 May 2024
We are so glad that you enjoyed your stay with us!! Hopefully we shall see you again next time you travel to Spokane!

10/10 Excellent

Cari, Lacey

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel, nice staff and easy walkability around the area.
Stayed 1 night in May 2024
Response from Hotel Management on 6 May 2024
Dear Cari,We are overjoyed that you had a wonderful time while staying with us. Please come see us again soon,

6/10 Okay

Armando

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
No microwave and fridge in room. Couldnt connect our xbox that we brought. Overall decent experince but really dissapointed with what was restricted
Stayed 2 nights in May 2024
Response from Hotel Management on 6 May 2024
Dear Armando,Thank you for coming to stay with us. We do sincerely apologize for not meeting your expectations. Sincerely,

10/10 Excellent

Sheri

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024
Response from Hotel Management on 6 May 2024
Hi Sheri,Thank you for coming to stay with us. We hope to see you again soon.Sincerely,

8/10 Good

Kimberly

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall, it was a good stay. My biggest disappointment was the lack of room service.
Stayed 2 nights in May 2024
Response from Front Desk Management on 5 May 2024
Thank you for taking the time to leave a review, I would like to apologize for the lack of room service, I will be speaking with the department heads to find out why that was not available for you.

10/10 Excellent

Malisa

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a spacious, comfortable room. Love the bodywash and the water pressure in the shower. Love the blackout curtains.
Stayed 1 night in Apr 2024
Response from Joe on 3 May 2024
We are happy to hear you enjoyed your stay! We hope to see you again at the Davenport Grand Hotel!

10/10 Excellent

Francisco

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the place
Stayed 2 nights in Apr 2024
Response from Hotel Management on 2 May 2024
Dear Francisco,Thank you for the kind words, we love to hear that you had a great time and loved your stay.Please come see us again soon,

8/10 Good

Garrett

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Hotel Management on 2 May 2024
Dear Garrett,Thank you for choosing to stay with us, we hope you had a wonderful relaxing stay with us. We hope to see you again soon,

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Joe on 1 May 2024
We are happy to hear you enjoyed your stay! We hope to see you again at the Davenport Grand Hotel!

10/10 Excellent

Mark

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice facility with large rooms and amenities; great location in the heart of town and nearby park
Stayed 3 nights in Apr 2024
Response from Front Desk Management on 29 Apr 2024
We are very glad to hear that you enjoyed your stay with us! Hopefully we shall see you again soon!

6/10 Okay

Jody

Travelled with partner
Liked: Amenities, property conditions & facilities
It took a long time to check in because they had our last name and first name reversed. It appeared as though they may have upgraded us when they figured it out. There was a huge group of kids there whom left trash in the hallways and elevators, pulled the fire alarm, and ran the hallways while yelling. If it weren’t for them, the hotel would get a better rating.
Stayed 1 night in Apr 2024
Response from Hotel Management on 29 Apr 2024
Dear Ms. Jody,Thank you for coming to stay with us. Please know that we truly apologize for the inconvenience you experienced with other guests. We hope you will give us a second chance to show you a true Davenport experience. Sincerely,

10/10 Excellent

Tina

Liked: Cleanliness, staff & service, property conditions & facilities
Good visit!
Stayed 1 night in Apr 2024
Response from Hotel Management on 29 Apr 2024
Dear Tina, Thank you choosing to stay with us. We alwasy love to hear from our guest about their experience. Please come see us again soon. Sincerely,

10/10 Excellent

Brian

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 1 night in Apr 2024
Response from General Manager on 26 Apr 2024
Dear Brian,It was such a pleasure to welcome you to The Davenport Grand, Autograph Collection! We're thrilled our excellent location was a highlight of your stay, and we hope you took full advantage of the convenience it affords our guests. Thank you for your perfect rating, and we hope you return soon!

10/10 Excellent

Anna

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Davenport Hotel Team on 26 Apr 2024
We are happy to hear that you enjoyed your stay! We hope to see you again the Davenport Grand hotel!

10/10 Excellent

Charles Galloway

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Davenport Hotel Team on 26 Apr 2024
We are happy to hear that you enjoyed your stay! We hope to see you again the Davenport Grand hotel!

10/10 Excellent

Jordan

Travelled with partner
Liked: Amenities
Very excellent hotel. Staff was very attentive. Will we be staying here from here on out every time we return to Spokane
Stayed 2 nights in Apr 2024
Response from Front Desk Management on 21 Apr 2024
We are so glad you enjoyed your stay with us! We look forward to hosting you again soon!

10/10 Excellent

Liliana

Stayed 4 nights in Apr 2024
Response from Hotel Management on 10 May 2024
Dear Lilliana,Thank you for coming to stay with us, we hope you had a wonderful stay. Please come see us again soon,

10/10 Excellent

Elina

Stayed 2 nights in Apr 2024
Response from Hotel Management on 10 May 2024
Dear Elina,Thank you for your feedback, we love to hear that you enjoyed your stay with us. We hope to see you again soon,

10/10 Excellent

Andrew

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great place to stay and access Riverfront Park and downtown Spokane.
Stayed 1 night in Feb 2024
Response from Davenport Hotel Team on 17 Apr 2024
We are happy to hear that you enjoyed your stay! We hope to see you again at the Davenport Grand hotel!

6/10 Okay

Ann

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Easy access to downtown Spokane. Not very charming though. Facility fees felt steep and unnecessary. No swimming pool, which was a huge disappointment. If you have kids, try somewhere else.
Stayed 1 night in Feb 2024
Response from Joe on 16 Apr 2024
I'm sorry to hear that you were not able to enjoy your stay. We would like to hear what we could improve on if you are able to connect with us directly. Thank you again for staying with us and we hope to see you again!

10/10 Excellent

Tracie

Travelled with family
The entrance is stunning with extremely friendly staff. The room is very accommodating while being stylish and fresh.
Stayed 1 night in Apr 2024
Response from Hotel Management on 14 Apr 2024
Dear Tracie,Thank you for coming to stay with us. We love to hear from our guests that they had a true Davenport experience.We hope to see you again soon,

8/10 Good

Marlane

Stayed 1 night in Apr 2024
Response from Front Desk Management on 5 May 2024
Thank you for taking the time to leave a review, hopefully we shall see you in Spokane again soon!

10/10 Excellent

Thomas

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We like that they have a bar on the property and it’s in walking distance of many attractions.
Stayed 1 night in Mar 2024
Response from Joe on 13 Apr 2024
We are happy to hear that you enjoyed your stay! We hope to see you again at the Davenport Grand hotel!

10/10 Excellent

Diana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Davenport Hotel Team on 11 Apr 2024
We are happy to hear that you enjoyed your stay! We hope to see you again at the Davenport Grand hotel!

6/10 Okay

Netra, Tacoma

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Broken items even after room switch.. fireplace in one room. Keurig in another room. So disappointed. Didn't feel like 4 star.
Stayed 2 nights in Apr 2024
Response from Joe on 9 Apr 2024
We are sorry to hear of your experience during your stay with us. I have passed your feed back to the appropriate departments.

10/10 Excellent

Amanda, Libby

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel! Clean comfy rooms.
Stayed 1 night in Apr 2024
Response from Joe on 9 Apr 2024
Thank you for coming to stay with us. We are so happy you enjoyed your stay with us.We hope to see you again soon,

10/10 Excellent

Kelly Jo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed the vallet parking. We enjoyed the safe and quiet atmosphere. We enjoyed the availability of restaurant/food choices. We enjoyed meeting new people. We will be back.
Stayed 1 night in Apr 2024
Response from Joe on 9 Apr 2024
Thank you for coming to stay with us. We are so happy you enjoyed your stay with us.We hope to see you again soon,

10/10 Excellent

Cheryl

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pleasant atmosphere, kind and helpful staff.
Stayed 1 night in Apr 2024
Response from Joe on 9 Apr 2024
Thank you for coming to stay with us. We are so happy you enjoyed your stay with us.We hope to see you again soon,

10/10 Excellent

Tyler

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is very modern and by far the best location in Spokane. I wish they built a pool at this location, but you are still able to use the pool at a nearby sister hotel.
Stayed 1 night in Apr 2024
Response from Hotel Management on 7 Apr 2024
Dear Tyler,Thank you for coming to stay with us. We love to hear everyone's feedback, we are glad to hear that you were able to use the pool facilities at our other property. Please come see us again soon,

10/10 Excellent

Michelle

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love the double King beds, how walkable it is, and it has a few great places to eat.
Stayed 1 night in Mar 2024
Response from Hotel Management on 7 Apr 2024
Dear Michelle,thank you for your feedback, it is great to hear you enjoyed your room, our dining establishments, and the surrounding area. We hope to see you again soon,

2/10 Terrible

Stacie

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
There were a lot of disappointing things during our two night stay here. The beds are big but the bedding is terrible! There was ZERO down in the comforter, when you held it up to the light you could see the 1 or 2 feathers in each square. Then the pillows were pretty much Nonexistent, you needed all 5 just to feel something under your head. Then the QR code on the tv for room service did not work at all and on top of that the tv kept glitching constantly. You paid $25/day for parking and $20/day for the amenities on top of the nightly stay rate. Extremely Disappointing to say the least!! I will never stay there again, there’s better in Downtown Spokane.
Stayed 2 nights in Feb 2024
Response from Joe on 3 Apr 2024
We are sorry to hear of your experience during your stay with us. I have passed your feed back to the appropriate departments.

6/10 Okay

Pullo

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The property was clean, modern and beautiful. Its location is so convenient. You can walk to restaurants, The Podium and across the street is the convention center. However, customer service was nonexistent at the Davenport Grand! We stayed for 3 nights and 4 days and our room was never cleaned, no service whatsoever! We had to ask for towels everyday. We asked the housekeeper to bring us towels on the third day, he said he would but never brought them. We called the front desk and asked why our room hasn’t been cleaned in three days and were told that they prioritize the rooms people are checking out of to get them ready by checkin. The gentleman said he’ll make sure housekeeping is aware and clean our room. He said in the meantime he’ll have someone bring us towels but no one came to do either. We called again around 9:00Pm and asked for towels so we can take showers, yet again, no one came. We ended up using the dirty towels we had sitting on the bathroom floor for 3 days!
Stayed 3 nights in Mar 2024
Response from Davenport Hotel Team on 2 Apr 2024
Thank you for sharing your feedback! Please accept our sincerest apologies for the challenges you experienced during your stay. Know that we will investigate further to address your concerns. We hope you will consider staying with us again.

4/10 Poor

Ryan

Travelled with family
Disliked: Staff & service, amenities
Staff was kind and understanding but many, many issues this stay and as Marriot Bonvoy members we won’t be returning. Room not ready for more than 1.5 hours after check in, no in room dining available and we weren’t told of the fact, neither was the front desk or operator who insisted it was. Room not turned over properly and missing lots of items. Multiple attempts made to enter room despite do not disturb light on in our penthouse. Very disappointing stay for such an expensive night.
Stayed 1 night in Mar 2024
Response from Davenport Hotel Team on 2 Apr 2024
Thank you for sharing your feedback! Please accept our sincerest apologies for the challenges you experienced during your stay. Know that we will investigate further to address your concerns. We hope you will consider staying with us again.

6/10 Okay

Steven

Travelled with partner
Liked: Cleanliness
Disliked: Amenities
Room wasn't ready until almost 430-was led to believe check in would be at 4. In room coffee maker not working. TV could barely get local channels-even though hotel is located almost in the center of the downtown area. One room key failed midway thru our stay. Things that should NOT happen in a hotel that charges a premium price-will take my business somewhere else-the Davenport is much better than that.
Stayed 1 night in Mar 2024
Response from Davenport Hotel Team on 1 Apr 2024
Thank you for sharing your feedback. Know that we will investigate further and address your concerns. Thank you again for staying with us and we hope you will consider staying with us again next time your travels bring you to the Spokane area.

2/10 Terrible

Ron

Stayed 2 nights in Mar 2024
Response from Front Desk Management on 20 Apr 2024
Hello,I am so sorry that your recent stay with us was not a good experience, we would love to discuss what happened in more detail. Please reach out to us at GrandFD@thedavenporthotel.com

4/10 Poor

Kareen

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Rooms are huge and very comfortable, bathrooms are dated, wish there was a mini fridge. Staff was helpful and friendly, but took over an hour of standing in line to check in, there was only 1 person working with a desk that could have 6 workers checking people in.
Stayed 1 night in Mar 2024
Response from Joe on 29 Mar 2024
I'm sorry to hear that you were not able to enjoy your stay. We would like to hear what we could improve on if you are able to connect with us directly. Thank you again for staying with us and we hope to see you again!

8/10 Good

Eric, American Canyon

Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2024
Response from Joe on 29 Mar 2024
We are happy to hear that you enjoyed your stay! We hope to see you again at the Davenport Grand hotel!

8/10 Good

Gail

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Joe on 29 Mar 2024
We are happy to hear that you enjoyed your stay! We hope to see you again at the Davenport Grand hotel!