The property was clean, modern and beautiful. Its location is so convenient. You can walk to restaurants, The Podium and across the street is the convention center. However, customer service was nonexistent at the Davenport Grand! We stayed for 3 nights and 4 days and our room was never cleaned, no service whatsoever! We had to ask for towels everyday. We asked the housekeeper to bring us towels on the third day, he said he would but never brought them. We called the front desk and asked why our room hasn’t been cleaned in three days and were told that they prioritize the rooms people are checking out of to get them ready by checkin. The gentleman said he’ll make sure housekeeping is aware and clean our room. He said in the meantime he’ll have someone bring us towels but no one came to do either. We called again around 9:00Pm and asked for towels so we can take showers, yet again, no one came. We ended up using the dirty towels we had sitting on the bathroom floor for 3 days!