Springbrook Springbrook Research Observatory Hotels

"I was disappointed because I stayed there for a week, however, they haven't changed the bed sheets or clean bathroom/toilet during this time. They only restocked towels and made the bed in this period."

"Room was a good size with comfortable beds but the noise from outside was unbearable. The hinterland facing rooms are inundated with noise from the bars/nightclubs directly across the road. I know the location of the hotel is right in the centre of Surfers Paradise so a bit of noise is to be expected, but this was next level. The buffet breakfast was very expensive and very average in quality. All the staff were friendly. When the check in attendant found out it was my daughters birthday she organised for a cupcake to be delivered to our room which was a lovely surprise. There were some positives, but as a family we probably wouldn't stay again."

"Great facilities & friendly staff."

"Room was a nice size, tidy and was in a good location however is in need of an upgrade. Serviced my need for one night"

"Very nice and chic."

"Breakfast lovely Not enough staff at the kiosk for joining up terrible actually Beds just a little soft Everything else fine "

"Great family spot"

"Room with a sea view was incredible. Bar and restaurants all really high quality in decor, food and service."

"Everything about this place was lovely(eg., location, view, cleanliness, comfort, friendly and helpful staff) with one exception, horrible bed pillows. It was not possible to shape the pillow for neck support. It really affected getting a good nights sleep and woke up with neck pain."