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Best Western Springfield West Inn

2.5 star property
Hotel with free breakfast, steps from Connecticut River

Choose dates to view prices

Photo gallery for Best Western Springfield West Inn

Lobby
Exterior
Combined shower/bathtub, free toiletries, hair dryer, towels
Desk, iron/ironing board, free WiFi, bed sheets
Free daily continental breakfast

Reviews

8.0 out of 10
Very good

Popular amenities

  • Housekeeping
  • Gym
  • Parking included
  • Laundry
  • Free WiFi
The current price is HK$692
HK$792 total
includes taxes & fees
1 May - 2 May

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Standard Room, 1 Queen Bed, Accessible, Bathtub

Desk, iron/ironing board, free WiFi, bed sheets

Standard Room, 1 Queen Bed, Accessible, Bathtub

Highlights

Air conditioning
Connecting rooms available
Fridge
TV
Hairdryer
Shower/bath combination
Private bathroom
Coffee/tea maker
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Double Beds, Non Smoking

Desk, iron/ironing board, free WiFi, bed sheets

Standard Room, 2 Double Beds, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Fridge
TV
Hairdryer
Shower/bath combination
Private bathroom
Coffee/tea maker
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Desk, iron/ironing board, free WiFi, bed sheets

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Highlights

Air conditioning
Connecting rooms available
Fridge
TV
Hairdryer
Shower/bath combination
Private bathroom
Microwave
  • Sleeps 2
  • 1 King Bed
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About the area

Map
429 Riverdale Street, West Springfield, MA, 01089

What's nearby

  • Big E - 9 min walk - 0.8 km
  • MassMutual Center - 6 min drive - 6.1 km
  • Eastern States Exposition - 6 min drive - 5.9 km
  • MGM Springfield - 6 min drive - 6.2 km
  • Naismith Memorial Basketball Hall of Fame - 6 min drive - 6.5 km

Getting around

  • Springfield Union Station - 11 min drive
  • Hartford, CT (BDL-Bradley Intl.) - 27 min drive

Restaurants

  • ‪McDonald's - ‬5 min drive
  • ‪Wood-N-Tap - ‬2 min drive
  • ‪Puerto Rico Bakery - ‬5 min drive
  • ‪McDonald's - ‬4 min walk
  • ‪Wendy's - ‬4 min drive

About this property

Best Western Springfield West Inn

Hotel near Connecticut River
Located close to Baystate Medical Center and Eastern States Exposition, Best Western Springfield West Inn provides free continental breakfast, laundry facilities and a 24-hour gym. Free in-room WiFi and a 24-hour business centre are available to all guests.
Other perks at this hotel include:
  • Free self-parking
  • Express check-out, a vending machine and a 24-hour front desk
  • Smoke-free property, a computer station and multilingual staff
  • Guest reviews speak highly of the helpful staff
Room features
All 53 rooms offer comforts such as air conditioning, as well as amenities such as free WiFi. Guests reviews give good marks for the clean rooms at the property.
Extra amenities include:
  • Bathrooms with shower/bath combinations and free toiletries
  • TVs with premium channels
  • Fridges, coffee/tea makers and daily housekeeping

Languages

English

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  • Parking included
  • Free WiFi
7.0 out of 10, Good, 1,001 reviews
The price is HK$653
HK$747 total
includes taxes & fees
18 May - 19 May
Quality Inn West Springfield

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily

Things to do

  • 24-hour gym

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business centre
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities will be closed during the summer:
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Best Western Springfield West Inn
Best Western Springfield West
Days Inn West Springfield Hotel West Springfield
Days Inn West Springfield Ma
Days Inn West Springfield Ma
Best Western Springfield West Inn Hotel
Days Inn West Springfield Hotel West Springfield
Best Western Springfield West Inn West Springfield
Best Western Springfield West Inn Hotel West Springfield

Frequently asked questions

Is Best Western Springfield West Inn pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at Best Western Springfield West Inn?

As of 25 Apr 2025, prices found for a 1-night stay for 2 adults at Best Western Springfield West Inn on 1 May 2025 start from HK$692.36, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Best Western Springfield West Inn?

Self-parking is free at this property.

What time is check-in at Best Western Springfield West Inn?

Check-in start time: 3:00 PM; check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Best Western Springfield West Inn?

Checkout is at 11 AM.

Where is Best Western Springfield West Inn located?

Situated in West Springfield, this hotel is 0.1 mi (0.1 km) from Connecticut River, and within 3 mi (5 km) of Eastern States Exposition and Baystate Medical Center. MassMutual Center and MGM Springfield are also within 3 mi (5 km).

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Best Western Springfield West Inn Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 367 out of 1000 reviews
Rating 8 - Good. 352 out of 1000 reviews
Rating 6 - Okay. 156 out of 1000 reviews
Rating 4 - Poor. 66 out of 1000 reviews
Rating 2 - Terrible. 59 out of 1000 reviews

8.0/10

Cleanliness

8.6/10

Staff & service

7.4/10

Amenities

7.8/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is the second time I’ve stayed here and it’s been great both times.
Stayed 1 night in Mar 2025

10/10 Excellent

Jessica

Liked: Cleanliness, amenities, property conditions & facilities
This was my third stay, the hotel appears to have been renovated recently, at least the 3rd floor where I stayed. Very quiet and clean room. Comfortable stay.
Stayed 1 night in Apr 2025

8/10 Good

Maritza

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Although I only stayed one night, the service and staff were very good. Plus, the places I needed to go and where I could eat were very close by.
Stayed 1 night in Mar 2025

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Simple check in and quiet stay.
Stayed 1 night in Feb 2025

10/10 Excellent

Joe

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was very friendly and helpful. Room was clean and comfortable. Breakfast was limited but heynitbwas free and well stocked and pretty decent. We enjoyed our 2 night stay. Would most likely stay again if back in the area.
Stayed 2 nights in Apr 2025

8/10 Good

Elizabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is undergoing renovations yet was still clean and incredibly quiet with all the work going on. We had an updated room that reflected the improvements done— would stay again in a heartbeat.
Stayed 1 night in Apr 2025

6/10 Okay

Alexandra

Disliked: Property conditions & facilities
Room was clean, staff were nice. The hotel itself is currently under construction-the vending machines were out of service, and the window unit was extremely loud every time that it went on. Close to a lot of great restaurants
Stayed 1 night in Apr 2025

6/10 Okay

Stephanie

Liked: Staff & service
Disliked: Amenities
Stay was good, exactly as advertised
Stayed 1 night in Feb 2025

8/10 Good

Kevin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect for what we needed - a bed to sleep in comfortably.
Stayed 1 night in Feb 2025

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love the facility. The front desk people were quite nice. The three young ladies that I did meet. I was there 2 days for a wedding. I would definitely recommend that hotel
Stayed 2 nights in Mar 2025

10/10 Excellent

Angel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great workers
Stayed 2 nights in Feb 2025

6/10 Okay

Joseph

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The hotel was fine and the price was right. We sat around for 20 minutes waiting for someone to help us check in. When the person finally arrived, she was unfriendly and unhelpful.
Stayed 1 night in Apr 2025

8/10 Good

Valeria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect for a night stay!!! Expected street noise, the tub in the bathroom was leaking. Decent breakfast.
Stayed 1 night in Jan 2025

10/10 Excellent

Lalita

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
everything seem good
Stayed 1 night in Feb 2025

10/10 Excellent

Dana

Liked: Cleanliness, staff & service, property conditions & facilities
Beds are so comfortable. On a major road with no sidewalks to be safe.
Stayed 1 night in Feb 2025

10/10 Excellent

Heather

Liked: Cleanliness, staff & service
This was a last minute reservation. It was
Stayed 1 night in Feb 2025

6/10 Okay

Nettie

Liked: Staff & service
Rooms could use some updating. Older toilets, low seats, poor flush, no drain plug in sink. Need better hangers - kept falling off / thru notch. Dusty/dirty in corners. Staff was very friendly and welcoming. They’re breakfast and coffee was very good.
Stayed 2 nights in Mar 2025

6/10 Okay

tom

Liked: Cleanliness
It was nice and afforda ble
Stayed 2 nights in Oct 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect for an overnight
Stayed 1 night in Sep 2024

8/10 Good

AGNES

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good stay

The customer service was good, very nice lady
Stayed 1 night in Nov 2024

10/10 Excellent

Eric L.

Liked: Cleanliness, staff & service, property conditions & facilities
This Best Western is very handy for patients who may have early appointments at Bay State Medical Center, but it is also a very nice hotel, clean, staff is very friendly, nice breakfast offered. Plenty of parking, never had a problem with safety.
Stayed 1 night in Nov 2024

10/10 Excellent

margie

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly host. Nice and clean. Perfect area
Stayed 1 night in Nov 2024

10/10 Excellent

John

👍
Stayed 1 night in Jan 2025

8/10 Good

Antonio

Liked: Cleanliness, staff & service, property conditions & facilities
Quiet
Stayed 2 nights in Dec 2024

4/10 Poor

Connie

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
People were nice at the front desk was the only good thing about it. I wouldn't even shower. Sofa and chairs in the lobby were filthy. Tables had coffee rings on them. Carpet was coming up in the room. Dirty sheets. The curtains were not on right partially down. Looks like a homeless place. Wish I could get my money back.
Stayed 3 nights in Mar 2025