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Quality Inn Westfield - Springfield

2.5 star property
Hotel in Westfield with free breakfast and 24-hour front desk

Choose dates to view prices

Photo gallery for Quality Inn Westfield - Springfield

Lobby
Pillow-top beds, in-room safe, desk, blackout curtains
Business centre
Free daily buffet breakfast
Exterior

Reviews

7.2 out of 10
Good

Popular amenities

  • Pet-friendly
  • Laundry
  • 24/7 front desk
  • Free WiFi
  • Parking included
The current price is HK$794
HK$887 total
includes taxes & fees
24 Jun - 25 Jun

Room options

Available filters for rooms
Showing 2 of 2 rooms

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Pillow-top beds, in-room safe, desk, blackout curtains

Standard Room, 2 Queen Beds, Non Smoking

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
TV
Pillow menu
Pillow-top bed
  • 325 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

Pillow-top beds, in-room safe, desk, blackout curtains

Standard Room, 1 King Bed, Non Smoking

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
TV
Pillow menu
Pillow-top bed
  • 300 sq ft
  • Sleeps 2
  • 1 King Bed
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About the area

Map
2 Southampton Rd, Westfield, MA, 01085

What's nearby

  • Holyoke Mall - 7 min drive - 10.7 km
  • Big E - 11 min drive - 14.2 km
  • MGM Springfield - 14 min drive - 19.5 km
  • Eastern States Exposition - 14 min drive - 18.1 km
  • Six Flags New England - 22 min drive - 21.6 km

Getting around

  • Springfield Union Station - 18 min drive
  • Hartford, CT (BDL-Bradley Intl.) - 40 min drive

Restaurants

  • ‪McDonald's - ‬14 min walk
  • ‪Taco Bell - ‬5 min drive
  • ‪Wendy's - ‬1 min walk
  • ‪Burger King - ‬4 min drive
  • ‪Starbucks - ‬5 min drive

About this property

Quality Inn Westfield - Springfield

Hotel in a shopping district
At Quality Inn Westfield - Springfield, you can look forward to a free breakfast buffet, laundry facilities and a business centre. Stay connected with free in-room WiFi.
Other perks at this hotel include:
  • Free self-parking
  • Motorhome/coach/lorry parking, express check-out and free newspapers
  • Tour/ticket information, a front desk safe and a 24-hour front desk
  • Guest reviews give top marks for the helpful staff
Room features
All 56 rooms feature comforts such as pillow menus and laptop-compatible safes, as well as thoughtful touches such as free WiFi and air conditioning. Guest reviews speak positively of the cleanliness rooms at the property.
More amenities include:
  • Pillowtop mattresses, rollaway/extra beds (surcharge) and free cots/infant beds
  • Bathrooms with deep-soaking baths and free toiletries
  • 32-inch TVs with satellite channels
  • Balconies, fridges and microwaves

Languages

English

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7.0 out of 10, Good, 1,010 reviews
The price is HK$660
HK$756 total
includes taxes & fees
29 Jun - 30 Jun
Quality Inn West Springfield

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking
  • Free self parking on site
  • RV/bus/lorry parking on site

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends

Things to do

  • TV in common areas

Family friendly

  • Free cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business centre
  • Computer station

Accessibility

  • No lift

More

  • 2 floors

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Pillow menu
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop-compatible safe
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 3 AM
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 25 per pet, per stay
Service animals are welcome, and are exempt from fees
2 total (up to 23 kg per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation

Children and extra beds

Children are welcome
2 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 20.0 per stay.
Free cots are available on request at the property

Payment types at the property

Important information

Optional extras

  • Pet fee: USD 25 per pet, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • In-room safe fee: USD 1.50 per night
  • Rollaway bed fee: USD 20.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - C0003663290
This property accepts credit cards, debit cards and cash
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

We should mention

This property does not have any lifts
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Alcohol is not served at this property

Property is also known as

Quality Inn Westfield Springfield
Quality Westfield Springfield
Quality Westfield Springfield
Quality Inn Westfield - Springfield Hotel
Quality Inn Westfield - Springfield Westfield
Quality Inn Westfield - Springfield Hotel Westfield

Frequently asked questions

Is Quality Inn Westfield - Springfield pet-friendly?

Yes, this property allows pets (limit 2 total) with a maximum weight of up to 23 kg per pet. There's a fee of USD 25 per pet, per stay. Service animals are exempt from fees.

How much does it cost to stay at Quality Inn Westfield - Springfield?

As of 11 Jun 2025, prices found for a 1-night stay for 2 adults at Quality Inn Westfield - Springfield on 24 Jun 2025 start from HK$793.77, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Quality Inn Westfield - Springfield?

Self-parking is free at this property; nearby parking is also free.

What time is check-in at Quality Inn Westfield - Springfield?

Check-in start time: 3 PM; check-in end time: 3 AM.

What time is check-out at Quality Inn Westfield - Springfield?

Checkout is at 11 AM. Late checkout is available for a fee (subject to availability).

Where is Quality Inn Westfield - Springfield located?

Located in the heart of Westfield, this hotel is 1 mi (1.5 km) from General Wareham Park and within 3 miles (5 km) of Westfield River and Allen Park. Holcomb Park is 2.5 mi (4 km) away.

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Quality Inn Westfield - Springfield Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 205 out of 797 reviews
Rating 8 - Good. 268 out of 797 reviews
Rating 6 - Okay. 174 out of 797 reviews
Rating 4 - Poor. 88 out of 797 reviews
Rating 2 - Terrible. 62 out of 797 reviews

7.4/10

Cleanliness

8.0/10

Staff & service

7.0/10

Amenities

7.0/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

10/10 Excellent

Ellen

Liked: Cleanliness, property conditions & facilities
The price was good for a clean room and nice breakfast.
Stayed 1 night in Jun 2025

10/10 Excellent

L

Liked: Cleanliness, property conditions & facilities
Staff was very friendly and helpful!
Stayed 1 night in Mar 2025

10/10 Excellent

Bruce

Liked: Cleanliness, amenities, property conditions & facilities
Was one of the best Quality Inns I’ve ever stayed at. Freddie was a great host. Thanks
Stayed 3 nights in Jun 2025

6/10 Okay

Mizanur

It’s an average property, ok for a couple of days stay if you are looking for basic amenities - like clean bed and towels
Stayed 3 nights in May 2025

10/10 Excellent

WILLIAM

Liked: Cleanliness, amenities, property conditions & facilities
Professional, excellent staff
Stayed 2 nights in May 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Nice, clean reasonable price
Stayed 1 night in May 2025

2/10 Terrible

Karen

Typical run of the mill hotel
Stayed 3 nights in May 2025

10/10 Excellent

Cynthia

Liked: Cleanliness, staff & service
Staff very friendly.
Stayed 1 night in Apr 2025

10/10 Excellent

Roberto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in was a smooth process representative was kind and polite and continental breakfast was good
Stayed 2 nights in Mar 2025

6/10 Okay

Daniel

Liked: Cleanliness, staff & service
Disliked: Amenities
Adequate
Stayed 7 nights in Apr 2025

10/10 Excellent

DAVID

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the breakfast & appreciated that coffee & juice are still available all the time
Stayed 1 night in Mar 2025

10/10 Excellent

Darryl

Liked: Cleanliness, staff & service, property conditions & facilities
Minutes from the highway.
Stayed 2 nights in Apr 2025

6/10 Okay

Jocelyn

Disliked: Staff & service
The hotel was decent. It’s small and the quality of everything is mediocre.
Stayed 6 nights in Mar 2025

10/10 Excellent

Raymond

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was really good
Stayed 1 night in Nov 2024

8/10 Good

Greg

Liked: Cleanliness, staff & service, property conditions & facilities
generally clean. beds were a bit off sized edges were sticking out to bang shins etc.
Stayed 1 night in May 2025

8/10 Good

Nicole

Liked: Staff & service
Check-in was seamless. I was concerned with the safety as the property is right off the highway and backed up to a wooded area. Upon locating my room, the door to get in was propped open. The room itself was average. The bathroom wasn’t the cleanest. If you are trying to save some money it will do the job for an overnight stay.
Stayed 1 night in May 2025

4/10 Poor

Trinity

Disliked: Cleanliness, amenities
Room smelled like cigarette smoke.
Stayed 1 night in May 2025

6/10 Okay

Bernardine

Liked: Amenities
Disliked: Cleanliness, property conditions & facilities
None
Stayed 1 night in May 2025

2/10 Terrible

Robin

Disliked: Cleanliness, property conditions & facilities
This property is in need of major upgrades. Not worth the money paid
Stayed 1 night in May 2025

8/10 Good

Zakia

Liked: Cleanliness, amenities
Convenient, breakfast, clean, friendly helpful staff
Stayed 1 night in Nov 2024

10/10 Excellent

Baily

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They got breakfast too! Lol, I like how close to a lot of things they are.
Stayed 1 night in Jan 2025

2/10 Terrible

Elena

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The toilet seat was bubbling and peeling. There was a pile of pubes in the corner of the bathroom. The lighting was migraine inducing. The people working there had no interest in helping or giving information. We wound up driving until 1 am to avoid having to spend the night in the room we booked. AVOID THIS HOTEL!
Stayed 2 nights in May 2025

10/10 Excellent

Sarina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a lovely stay. The room was uber clean and nice. Easy access from being able to park my car outside my patio door. The staff is very friendly and they keep the premises very clean and there were always landscapers tending to the property. Housekeeping was fast and efficient and always asked me if I needed anything. What I liked the most, is that the price is uneatable for the quality. I extended my stay due to how quiet it was in my room even though I had guests staying in neighboring rooms. I also like that this hotel hallways were bright and clean, unlike other hotels that have dark and depressing hallways. The breakfast was really nice and well-stocked. This has been one of my more pleasant hotel stays. Across from starbucks whish is a nice perk. GREAT HOTEL!!!
Stayed 5 nights in May 2025

10/10 Excellent

Sam

Liked: Cleanliness, staff & service, property conditions & facilities
Good place to stay
Stayed 1 night in Jul 2024

6/10 Okay

PRABATH

Disliked: Staff & service, property conditions & facilities
Good Staff is rude and discriminative, not recommend to family with kids, even though it is non-smoking can smell weed every where including hallways and parking areas.
Stayed 1 night in Apr 2025