Great staff- nice pool! Breakfast was easy and tasty!
Kathryn
2025 年 7 月入住 2 晚
2/10 糟糕
Ellen
与家人出行
2025 年 7 月 20 日
不满意:清洁度、员工和服务、服务设施、住宿条件和设施
We stayed 2 nights and did not receive new towels or cleaning. We were in a block group and others did not as well. Hotel was understaffed. When I called to request towels we were told to come to the lobby. When I said we needed sheets for the pull out bed we were told to come to the lobby.
The room was dirty- pink mold in the bathroom and large stains on the carpet.
The air conditioning was inconsistent - either hot or freezing cold despite managing the thermostat.
Breakfast was mediocre. Pancake machine was broken both mornings. Only ice ir water to be had was in the third floor and 1 of the 2 days the ice maker was broken!
In a nutshell, no customer service and a two star hotel at best.
Ellen
2025 年 7 月入住 2 晚
6/10 一般
Bruce
与配偶出行
2025 年 7 月 14 日
满意:住宿条件和设施,清洁度
The old worn down La Quinta is now a renovated HIE making our stay much more comfortable. Of course the State of Vermont’s policy of buying out hotels for homeless and migrants makes the cost of our stay relatively expensive compared to such properties in other states.
Bruce
2025 年 7 月入住 2 晚
8/10 还可以
Deanna
2025 年 7 月 14 日
满意:清洁度、员工和服务、住宿条件和设施
Front desk in the morning was too busy to answer calls. Bathtub felt slippery to stand in.
Deanna
2025 年 7 月入住 1 晚
10/10 超赞
Liam
与家人出行
2025 年 7 月 10 日
满意:清洁度、员工和服务、住宿条件和设施
Staff helpful and friendly
Liam
2025 年 7 月入住 1 晚
8/10 还可以
Josephine,Salem
与配偶出行
2025 年 7 月 8 日
满意:清洁度、服务设施、住宿条件和设施
We enjoyed our stay. We were there to visit family and the hotel was conveniently located. The rooms were recently renovated and they were clean and spacious.
Josephine
2025 年 7 月入住 2 晚
8/10 还可以
Ashlee
与家人出行, 带宠物出行
2025 年 6 月 26 日
满意:清洁度、服务设施、住宿条件和设施
The room was very clean, beds were nice and comfortable. I especially liked the blanket, as it was fluffier and more substantial than some other hotels.
Removing 1 star due to the fact that the man at the front desk who checked us in was very rude. He barely interacted as he went through the motions, and then I asked him if the room was in a certain direction, he just said “yeah”, but it definitely wasn’t in that direction. He watched me and my daughter with our 2 dogs go back and forth, trying to figure out where the room was, and he did nothing to assist. All other staff that we encountered were pleasant, though. They also charge a $75 fee per dog, which is a little steep compared to other hotels (a lot of them just waive it); it is listed in the fee description though, so it’s not as though they’re hiding it.
Overall, I would stay again.
Ashlee
2025 年 6 月入住 2 晚
6/10 一般
Amy
2025 年 6 月 25 日
满意:清洁度
The lighting in the room was terrible. There was no way to read after dark. In addition, the outlets in the bathroom are not near the sink—makes for some interesting curling iron use.
Amy
2025 年 6 月入住 1 晚
8/10 还可以
Michelle
2025 年 6 月 22 日
满意:住宿条件和设施,清洁度
Just one complaint about the breakfast served. It was cold !
Michelle
2025 年 4 月入住 1 晚
6/10 一般
Erica
2025 年 6 月 22 日
满意:住宿条件和设施,服务设施
不满意:清洁度
The room was not the cleanest. It wa
Erica
2025 年 6 月入住 2 晚
6/10 一般
Diane
2025 年 6 月 12 日
满意:清洁度、服务设施、住宿条件和设施
The room and establishment was clean, quiet and comfortable..only exception that was poor was that upon arrival..i went to pay cash, as being from out of state and not wanting any issues with card fraud etc. ( rampant now a days)..i was told WE DONT ACCEPT CASH...It was extremely upsetting..and had to ask the people we were visiting to pay the bill so we werent stranded. .It needs to be figured put..Definitely could do better by travellers by accepting cash.
Diane
2025 年 6 月入住 2 晚
10/10 超赞
Brenda,Highgate Ct.
2025 年 6 月 5 日
Brenda
2025 年 6 月入住 1 晚
10/10 超赞
Kathleen
与家人出行
2025 年 6 月 1 日
满意:服务设施
Bed was too soft for me otherwise everything was ok
Kathleen
2025 年 5 月入住 1 晚
10/10 超赞
Kat
与配偶出行
2025 年 5 月 27 日
满意:清洁度、服务设施、住宿条件和设施
Stayed for one night for a wedding. Great location and comfortable room.
Kat
2025 年 5 月入住 1 晚
10/10 超赞
Jennifer
2025 年 5 月 24 日
Jennifer
2025 年 5 月入住 1 晚
10/10 超赞
Omar
2025 年 5 月 14 日
Omar
2025 年 5 月入住 1 晚
10/10 超赞
Roberta
2025 年 5 月 3 日
Roberta
2025 年 5 月入住 1 晚
10/10 超赞
Alan
2025 年 4 月 30 日
满意:清洁度、员工和服务、住宿条件和设施
Warm rooms
It was mostly excellent but the room itself was unacceptable for someone like me that has to have a cool room to sleep in. So if you need a room that needs to be cooled to 60 degrees,this won't do. I had to leave at 11pm because I could not sleep. I will NOT be back!
Alan
2025 年 4 月入住 1 晚
10/10 超赞
Philip
2025 年 4 月 29 日
Philip
2025 年 4 月入住 1 晚
10/10 超赞
Rick
与家人出行
2025 年 4 月 28 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Rick
2025 年 4 月入住 1 晚
8/10 还可以
SEBASTIEN,NORTH PLAINFIELD
与配偶出行
2025 年 4 月 26 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
We recently stayed at the Holiday Inn Express St. Albans and had a good freezing cold Vermont experience. Hotel is situated about 30 minutes South of Burlington which is convenient when blizzards aren't around.