4/10 Poor
Marquita W.
15 Nov 2024
Disliked: Cleanliness, check-in, communication, location, listing accuracy
Be cautious when booking
Upon our arrival, we were met with a musty odor, visible stains, hairs, and debris on the furniture and beds. Cobwebs were present all around, and the deck had unstable floorboards that posed a safety hazard. The secondary bedrooms and bathroom were clearly neglected. We contacted the host to address these issues. As we settled into the main bed, we encountered spiders and other insects throughout the night. To make matters worse, I was bitten by a spider while in bed. We have photographic proof to support this. The host dismissed our concerns and insisted that nothing could be done. Despite our request for privacy, he continued to contact us at late hours and early in the morning, insulting us and demanding evidence. When we provided the evidence, they threatened legal action if we were to leave an honest review. The unwelcoming attitude, combined with the unhygienic conditions of the property, led us to seek out other accommodations. While the property had some positive aspects such as a wall-mounted TV, a spacious master bathroom, and a new swimming pool, the overall ambiance may not be suitable for all families. The children's play area became extremely hot due to lack of ventilation, the lush vegetation attracted numerous bugs, the cleanliness was subpar, and the hostile behavior of the hosts did not meet our expectations. In the end, we decided to leave the property and make a reservation elsewhere due to these concerns and discomfort, especially with a young child.
Marquita W.
Stayed 4 nights in Nov 2024