Leading up to the trip and checking in was easy, JP the host was great, but the house was not. Upon arrival the first thing we noticed was the main living room fan was bent over and literally hanging by a thread and inoperable, same thing for all of the other fans besides the master. All of the faucets, bathroom handles, toilets etc are very loose and need to be maintained. The furnace filters were so dirty that the AC units ran non stop and would only cool to 72 degrees which was not enough when it was 108 outside. The house itself is very beat up, the baseboards were covered in red dirt, the carpet is crunchy, the beds need new linens etc. When we arrived the pool was very low on water and not filtering so it was cloudy. I had to put the house in for 5 hours to raise water levels to filter and make it swimmable. I also had to wash down the entire pool deck as it was covered in red dirt and cobwebs and my 10 month old daughter would get philthy crawling around. The management company gave us a measly credit for all of these issues. Overall, 2 stars only because the host tried hard and was responsive.