We enjoyed access to the jacuzzi and pool, our balcony, sitting areas around the property, the small complementary wine bottle upon our arrival, but staff seemed overworked and unhappy, cleanliness left much to be desired, including coffee stain left on the wall and no housekeeping services.
CHARLES DUNCAN
2024 年 9 月入住 6 晚
10/10 超赞
Joanne
与配偶出行
2024 年 10 月 4 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Stayed at this hotel for one night only because it was closing for major makeover. Would have stayed longer. It was very comfortable and we had a beautiful vineyard view. The breakfast was delicious and the pool very inviting. Would love to return when it reopens.
Joanne
2024 年 9 月入住 1 晚
10/10 超赞
Brian Joseph
2024 年 9 月 30 日
满意:清洁度、员工和服务、住宿条件和设施
Brian Joseph
2024 年 9 月入住 5 晚
10/10 超赞
Deborah
2024 年 9 月 30 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Great little gem of a place
We have stayed at this property before and that’s what brought us back. This time we stayed in one of their spacious cottages. We enjoyed our private patio and beautiful views. The room could use a little updating, but was very clean and comfortable. The “free” breakfast was very delicious and better than most hotels have to offer. We will definitely be back!
Deborah
2024 年 9 月入住 1 晚
10/10 超赞
Luis
与家人出行
2024 年 9 月 29 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Had an incredible time with my family! Great place to stay! Clean and great service!
Peaceful, clean property with a great room and breakfast in the morning
Danielle
2024 年 9 月入住 3 晚
10/10 超赞
Loredana
与配偶出行
2024 年 9 月 22 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
This place was better than I imagined, so beautiful and being able to walk around the vineyard was a great treat.
Loredana
2024 年 9 月入住 3 晚
10/10 超赞
Archie
2024 年 9 月 20 日
Archie
2024 年 8 月入住 4 晚
10/10 超赞
Nihar,Santa Clara
2024 年 9 月 18 日
满意:清洁度、员工和服务、住宿条件和设施
Nihar
2024 年 9 月入住 4 晚
10/10 超赞
Laura,Poland
2024 年 9 月 15 日
满意:清洁度、员工和服务、住宿条件和设施
Laura
2024 年 9 月入住 1 晚
8/10 还可以
Rick
与配偶出行
2024 年 9 月 11 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
The property was well landscaped and had a great view. It was nice just to walk the grounds. The breakfast was spectacular!!
They offer many options to type of room.
The room was lovely and spacious.
AC unit quit working. Not as isolated noise-wise as I would like.
Rick
2024 年 9 月入住 2 晚
10/10 超赞
Win win
团体旅客
2024 年 9 月 10 日
满意:住宿条件和设施,服务设施
Beautiful and friendly people
Win win
2024 年 9 月入住 3 晚
6/10 一般
Kevin
与配偶出行
2024 年 9 月 8 日
满意:清洁度、员工和服务、住宿条件和设施
Beautiful location and property. The room was spacious but nothing great. Disappointed that there was no restaurant/bar on property
Kevin
2024 年 9 月入住 1 晚
8/10 还可以
Crystal
2024 年 9 月 7 日
满意:清洁度、服务设施、住宿条件和设施
不满意:员工和服务
The property and room were gorgeous and comfortable. I gave a lower score because the front desk staff was incredibly unfriendly and did not seem to care to be helpful, acting annoyed when questions were asked or asking for assistance. We booked through hotels.com. We brought dogs with us and when we checked in the response with irritated tone was, “you have dogs?” This is supposed to be a dog friendly b&b. Why the negative vibe? When I asked if we could get the beds that come with the dog package, the response back was “do you need them?” Why is that your response? We are paying for this, why question the need? We will return but hope the staff will be more pleasant by then.
Crystal
2024 年 9 月入住 1 晚
10/10 超赞
Leah
2024 年 9 月 5 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Lovely little place in St. Helena. Loved the pool- refreshing after long Napa day. Highly recommend.
Leah
2024 年 9 月入住 1 晚
6/10 一般
Mikkel
2024 年 9 月 5 日
Mickey situated, beautifull grobunds. We arrived early for a pre check-in. Staff was friendly enough and took our phonenumber so they could call when the room was ready. No information about the hotel area or the area in general. No suggestions or recomendations as how to spend the waiting time.
Room was a good size. No Welcome packet with information in the room. However conplementary water and Wine in fridge. Wineglasses were dirty though.
We had e reservation for room with vinyard view. However it was mostly blocked by a giant oak tre. Also nice, but not what we paid for and thereby expected. Turn-Down every other day, but only clean towels and empty of trash. No making the bed etc. complimemtary robe was dirty - disgusting - what else had not been changed since the previous guests.
Showerhead far to Løwe for my 2 meter tall husband. He had to crouch.
Breakfast was ordinary at best. Fresh berries but no greens. Bagels but no cream cheese etc.
All in all quite dissapointing.
Mikkel
2024 年 9 月入住 3 晚
8/10 还可以
真实旅客
团体旅客
2024 年 9 月 4 日
满意:清洁度、住宿条件和设施、客房舒适度
Affordable stay in serene setting
Quiet and peaceful stay tucked away in the vineyards. The vineyard-view room with a terrace is worth it. An adorable and friendly cat welcomes you in the pool area. Only downsides are: (1) there is no on-site restaurant or bar so you have to drive to town for food/wine, (2) there is no spa, (3) there is no on-site concierge (even tho the ad says otherwise) and the staff is not very helpful about recommending restaurants or things to do/see in the area, so do your own research ahead of time.
真实旅客
2024 年 9 月入住 1 晚
10/10 超赞
Archie
与配偶出行
2024 年 8 月 31 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Beautiful property especially the outdoor views of the surrounding vineyards. Very nice pool area. Quiet and peaceful. Sitting on the swing overlooking the vineyard watching the sun set while sipping on wine perfect!! Breakfast was delicious. Staff was friendly and helpful. They could improve the house keeping by coming everyday, instead of every three days.