2/10 糟糕
Sophia
与家人及幼儿出行
2025 年 12 月 7 日
不满意：清洁度、服务设施、住宿条件和设施
Our stay was not pleasant at all. I am displeased with this hotel stay.
When we first got into our room there was a dirty sanitary napkin in the bathroom on the shelf under the sink. When I informed them, they had the housekeeper come clean it up. I asked her to wipe the bathroom down again and bring clean towels. She brought new towels but they were all dirty. I attached a picture of the dirty towels.
We tried wiping down the counters ourselves and found lots of dust.
The linen on the beds didn’t smell fresh. We slept on top of the 1 blanket that we was given last night.
The room has cold air flowing through the windows. Air was flowing through the bedroom all night. All of this caused use to have congestion in our throats and chest.
The sink was cracked, and the tub was stained.
We woke up early and checked out as soon as possible. I emailed the hotel all of this and have not gotten a reply.
Sophia
2025 年 12 月入住 1 晚