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Reviews of Drury Plaza Hotel St. Louis at the Arch

3 out of 5
Drury Plaza Hotel St. Louis at the Arch
2 South 4th Street, St. Louis, MO

Reviews

9.6

Exceptional

Rating 10 - Excellent. 1780 out of 2181 reviews" "
Rating 8 - Good. 286 out of 2181 reviews" "
Rating 6 - Okay. 63 out of 2181 reviews" "
Rating 4 - Poor. 27 out of 2181 reviews" "
Rating 2 - Terrible. 25 out of 2181 reviews" "

9.6/10

Cleanliness

9.8/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

JACKIE

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

Jay

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was great
Stayed 1 night in May 2024

6/10 Okay

Julie

Liked: Cleanliness, staff & service
Stayed 1 night in May 2024

8/10 Good

Susan

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
fine
Stayed 2 nights in Apr 2024

6/10 Okay

Joseph

Travelled with family, Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities
Great staff and def enjoyed comp meals and drinks. Room smelled like smoke and facility was old and needs updated. Parking seemed high compared to other mid level stays.
Stayed 1 night in Apr 2024

10/10 Excellent

Christian

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent facility Would definitely stay again
Stayed 1 night in Apr 2024

8/10 Good

Charles

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location.
Stayed 2 nights in Apr 2024

4/10 Poor

Walter

Travelled with partner
Liked: Amenities
It took forever to check in our room wasnt teady until way after 3. It was frustrating because I needed to lay down my back was killing me.
Stayed 1 night in Apr 2024

10/10 Excellent

Leila

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Staff was super friendly, great kickback service.
Stayed 2 nights in Apr 2024

10/10 Excellent

Beverly, Shell Knob

Liked: Cleanliness, staff & service, property conditions & facilities
I would have given everything five stars except that The staff in the breakfast area were not receptive to us. Only one staff from the eating area smiled at us and said good morning The staff at front desk were perfect!!!
Stayed 1 night in Apr 2024

4/10 Poor

Bob

Travelled with family
Disliked: Staff & service
Area in general.
Stayed 2 nights in Apr 2024

10/10 Excellent

Lisa

Liked: Cleanliness
Stayed 1 night in Apr 2024

10/10 Excellent

Connie

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Probably was in excellent condition and located in walking distance of planned activities
Stayed 1 night in Apr 2024

10/10 Excellent

Nick

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close walk to the Arch.
Stayed 1 night in Apr 2024

10/10 Excellent

Havard

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent customer service with friendly staff.
Stayed 2 nights in Apr 2024

10/10 Excellent

Montine

Stayed 1 night in Apr 2024

10/10 Excellent

Yang

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place. It's very convenient to go Gateway Arch. Will stay again if I come to St Louis again
Stayed 3 nights in Apr 2024

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Location is perfect!
Stayed 1 night in Apr 2024

10/10 Excellent

Ricky

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
It was convenient for us since we were going to the game!!
Stayed 1 night in Apr 2024

10/10 Excellent

Paula

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Zach

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 2 nights in Mar 2024

10/10 Excellent

Olivia, Chicago

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is in a great location. The staff were very sweet and the room was clean. Breakfast was super convenient and tasty. The deck of the swimming area is wonderful at night, such a nice area to decompress. My children loved the pool, my one and only complaint was that the pool area smelled so strongly of chlorine that my nose and eyes burned within seconds of walking in.... my children didnt seem to mind though. We had a wonderful stay and will be back!
Stayed 2 nights in Apr 2024

8/10 Good

Kelly, Wyoming

Liked: Cleanliness, staff & service, property conditions & facilities
It was hard to check in. I didn’t know where to park so I could check in
Stayed 1 night in Apr 2024

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities
Great staycation option!
Stayed 1 night in Apr 2024

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024

8/10 Good

Stephanie

Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness
The pool and balcony are beautiful features to this hotel.
Stayed 1 night in Apr 2024

10/10 Excellent

Richard, St Cloud

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

8/10 Good

Logan

Stayed 1 night in Apr 2024

8/10 Good

Sterling

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great service
Stayed 1 night in Apr 2024

10/10 Excellent

Jaime

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Shunda

Liked: Amenities
Clean and amazing staff
Stayed 1 night in Feb 2024

8/10 Good

James

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff and good and drinks.
Stayed 2 nights in Apr 2024

10/10 Excellent

Courtney

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this place! We will be back!
Stayed 1 night in Apr 2024

10/10 Excellent

greg

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The morning breakfast here at this hotel is the best. Biscuits and gravy with sausage patties and scrambled eggs. Fresh every morning. They also have a good buffet each evening. Easy to walk to see the Arch and watch the baseball games. Carmines Steak House is a must dinner!
Stayed 3 nights in Apr 2024

8/10 Good

Andy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No safe in room
Stayed 1 night in Apr 2024

10/10 Excellent

Carole, Omaha

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First time at a Drury. Pleasantly surprised. Spacious and quiet rooms. Great breakfast and happy hours.
Stayed 1 night in Apr 2024

10/10 Excellent

Carole, Omaha

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was spacious and very quiet. Great breakfast and free happy hours
Stayed 2 nights in Apr 2024

10/10 Excellent

Larissa

Stayed 2 nights in Mar 2024

10/10 Excellent

james, seattle

Liked: Staff & service, property conditions & facilities
A friendly plac
Stayed 1 night in Apr 2024

10/10 Excellent

Alan, Bloomington

The lobby was beautiful and the rooms were luxurious!
Stayed 1 night in Apr 2024

10/10 Excellent

Jason

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place with nice amenities! Will come back for sure.
Stayed 1 night in Apr 2024

10/10 Excellent

Nathan

Liked: Cleanliness, staff & service, property conditions & facilities
Easy walk to the arch, and got breakfast and dinner
Stayed 1 night in Apr 2024

10/10 Excellent

Ian

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service
Stayed 1 night in Apr 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Had a great partial view of the arch and river from the 10th floor. My kids enjoyed the indoor pool. Cardinals ballpark and many other things to do easily within walking distance.
Stayed 1 night in Mar 2024

10/10 Excellent

Sherri

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the evening appetizer, breakfast was a good variety.
Stayed 1 night in Mar 2024

10/10 Excellent

Tressa

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Drury Plaza Hotel blew me away (we must not get out much)! Very clean hotel, all of the staff we passed was amazing and we felt extremely safe especially being in a not so nice location (lots of security measures were in place). The evening meal and breakfast were delicious and absolutely worth the price for the hotel. That saved an added cost of eating out for dinner and breakfast, which we didn’t mind.
Stayed 1 night in Apr 2024

10/10 Excellent

Amy

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a great property for both business and family. It was a safe location, and a quick walk to the Gateway Arch! It was also easy to walk to other attractions in the city. It was very clean, accommodating, and the staff were exceptional! We will definitely stay here again!
Stayed 2 nights in Apr 2024

2/10 Terrible

Parisa

Travelled with family
Disliked: Cleanliness
It was a very small room and not satisfied
Stayed 2 nights in Apr 2024

10/10 Excellent

Meridith

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We could could walk to Busch stadium and the Arch. There wasnt much to eat near us, but the hotel offered a great breakfast and evening "snacks" which served as a meal for us.
Stayed 2 nights in Apr 2024