When we first checked in, the room we were assigned had not been cleaned since the previous occupant. We brought this up to the front desk, and they graciously moved us to another room, which was appreciated. However there were stains on the sheets, ants in the bathroom, no working ice machines to be found (we tried 3), and the phone in the room was not connected, so we could not reach staff. Additionally the pool was closed. The front desk person we interacted with in the evening was pleasant and helpful, but other than that it was not a good experience.