「I am writing to express my deep disappointment regarding my recent stay at your hotel. Having stayed with you several times over the years, I always considered it a decent place to stay. Unfortunately, that is no longer the case.
We booked a room for 16 days, but due to the poor conditions, we were forced to check out early. During the 9 days we actually stayed:
- Towels were changed and garbage was taken out only three times.
- The bed sheets were never changed, and the room was never...