“The hotel room is modern and cozy, however the soundproof is terrible as I can almost hear everything from my next door, and the door of shower does not sealed properly so there is always a flood after each shower. I commented this to the staffs when I was checking out, and apparently it is a known issue if you are unlucky enough as myself to get one of the connected rooms without any prior notification.”
“We had a wonderful stay. Check-in was a breeze, with Liam being so friendly and helpful, not to mention the fact that we had been upgraded! The room was gorgeous and we made good use of the bathtub. The only blemish on our stay was the fact that the Chromecast didn’t work, however that wasn’t enough to ruin the trip (by a long way). Will return!”
“Excellent location. Easy to get around with the Melbourne Central Station of the free city tram in walking distance. State Library is also 3-5 minutes walk away.
Just the washing machines in the self laundry are not clean for use if you happen to need the service.”
“I recently stayed in this hotel for three nights, which exceeded my expectations. At first glance, it may resemble a motel from the outside, but as soon as you step into your room, you're transported into a world of luxury and elegance.
The room itself is a masterpiece of modern design. It's spacious, tastefully decorated, and equipped with all the amenities you'd expect from a five-star hotel. What truly stood out to me were the bright lights in the room that could be easily adjusted to create……
“Nice breakfast package and rooftop bar. Professional service and decent accommodation, should be amazing with river view. We were offered with drinks during waiting time of our room. Spacious and minimal room which is eco-friendly. Appreciate if extra chair and mirror are there. All in all, we have a comfort stay here and it’s definitely an accessible location to many places!”
“Friendly staff, speedy check in/out. The bedding is comfortable and new. They provide very thing you need to make simple meals including tea and coffee. ”
“We had a stay for 5 days and 4 nights. Everything was great except the cleaning service. Every time we got back to our hotel room, the condition was terrible. It was uncleaned and untidied. The blanket and bed sheet were everywhere as if somebody just slept on it. No change of towels. Surface was never wiped. Very disappointed. ”
"Very good location close to Southern Cross station and supermarket. Very clean. Amenities are Australian standard (basic level but enough for use). The room is comfy, equipped with a fridge. Breakfast really does not worth going!!! I am on discount but still don't find it worthy. only basic cereals, toasts, egg, beans, milk, coffee machine. For AUD 15 (regular price) and with staff serving the food, they should make more variety of food and make it a better part of the hotel service...."
"Great check in experience even though I arrived an hour earlier than the check in time. The room is ready, quiet and clean. It is just 10 mins walk from Southern Cross station where you can take air bus to the airport. 5 mins walk to tram station which is free to access to CBD ( walk is 20 mins). 15 mins walk to QVM.
It is also amazing to have a bottle of wine as a VIP of hotel.com
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