St. Robert St. Robert Museum Hotels

"The water was cold in all three rooms we booked. No one came in to replace or clean the bathrooms, and they didn’t have any toilet paper available, so we had to go to Walmart to buy some. The card keys were terrible and a struggle to open the doors every single time. Additionally, the rooms smelled like urine. "

"The room was clean and spacious. The pull out sofa was broken so they compensated us with a free room. The staff were extremely helpful and nice. Will definitely stay there again. "

"When I first arrived after driving from Texas, I was assigned a dirty room and had to be put in another room. The elevator took at least 30 seconds to close every time and did not have a close button nor was there an inspection sticker visible. I purchased a suite which came with a living room area with a kitchen, attached restroom and another room with a bed and restroom. The suite has two doors to enter and exit from that rarely worked. Almost every time I left the room my key card wouldn’t work for either door and I had to get my key card reprogrammed more than once. I made sure my key card started separate from electronics the entire stay, but I still ran into this issue. Even one of the front desk staff tried her and there was no luck. Maintenance came to try their card and that didn’t work either, so my son and I had to wait even longer for maintenance to get a physical key to unlock the door. On the first night when I asked any a refund I was just told only the last night would be refunded and if I started the process it would take at least a week or two because the hotel manager “isn’t good with staying on top of those type of things”. My son and I were already tired due to a long trip, so I just decided to stay and make the most of the experience of witnessing his father graduate from Army basic training. The worst hotel stay that I’ve experienced."

"Friendly staff Overall Room cleaning great Breakfast staff--great Breakfast food was good the earlier you went."

"Cleanest bathroom, very sparkly, Bfast was good. Loved the breakfast area. mIcrowave int he room was plus"

"Very friendly staff !"

"Clean room, friendly staff, mattress very comfortable and water pressure in the shower was great as well. One of the best hotels I've stayed in. "

"Worst breakfast offering I’ve had when staying in a hotel. Coffee was good though. "

"The staff was friendly and the room was clean and breakfast was provided. That is exactly what you need when you are traveling through town for a one night stay. "