伯明翰星城娱乐中心附近酒店

"The hotel located near the childern hospital and within 10-15mins walking distance of the city centre. Room price was fair and clean. However, there were limited amenities available in the premise. One thing really bugged me was that the staff working there ( both reception and F&B) did not have unified uniform. Some female staff, as I recalled, were even having their long hair flowing down to the waist without being tight up while touching food items, utensils and serving us breakfast. I am not sure how the managements see HACCP standard in this particular Holiday Inn, but it was a definite NO ! This really puts me off in going there again even though the reception staff were genuinely friendly during my stay! "

"very old hotel, very dirty ! "

"This is the worst hotel ever in my life.I booked 5 day here in Room 353.On day 4 at noon ,one blonde hair staff knock my room door twice time and told me is time to check out(Impolite attitude).I suppose that she want cleaning my room so i reply her’ok wait few second ‘,then i change clothes and ready go out during the other short hair cleaner knock door and say i need check out again.Then i reply her i have booked 5 days,why i need to do that and prove it my booking information.after that she just say “oh is mistake ,you can go back to sleep”. Two staff haven’t any apology to me and go back their job as usual.I wonder why i had pay £485 for living then give me unprofessional service,my room hygiene is awful ,toilet have some silverfish, and cleaning not completely, never refill shower gel. When i check in first day at noght ,the front desk guy just give me key card and room no. no more presentation to me. Breakfast slightly better hostel(fruit and croissants )but not worth it £8.5.Overall to say, I highly not recommend live in this awful Hotel. Expensive but mess up my trip."