住宿設施服務

Holiday Inn Express Starke, an IHG Hotel的評價

2.5 out of 5
Holiday Inn Express Starke, an IHG Hotel
15111 S.Highway 301, Starke, FL

評價

9.6

完美

10 分評分,優異;116 則評價中有 97 則" "
8 分評分,不錯;116 則評價中有 11 則" "
6 分評分,一般;116 則評價中有 6 則" "
4 分評分,欠佳;116 則評價中有 1 則" "
2 分評分,很差;116 則評價中有 1 則" "

9.8/10 

整潔度

9.8/10 

職員與服務

9.6/10 

設施服務

9.8/10 

住宿狀況

9.4/10 

環保程度

評價

10/10 優異

darling

多人同遊
讚好:設施服務和住宿狀況
Me gusto todooo el hotel super limpio. Las abitaciones comodas y limpias el servicio del desayuno muy bueno . Lo recomiendo
於 2024 年 5 月住了 2 晚
Edward Mills, AGM 於 2024年5月17日的回應
Gracias por su maravillosa reseña, estamos muy felices de que haya disfrutado su estadía en nuestro hotel. Esperamos verle nuevamente la próxima vez que visite nuestra pequeña ciudad.

10/10 優異

Marilyn

讚好:整潔度、職員與服務和住宿狀況
Clean and comfortable
於 2024 年 4 月住了 1 晚
Edward Mills, AGM 於 2024年5月17日的回應
Thank you Marilyn for the great review.

10/10 優異

Heather

商務旅客
讚好:整潔度、職員與服務和住宿狀況
The only inconvenience was that the WiFi was down. However, that was in the entire area, not just the hotel. The front desk staff in the evening and morning were quite helpful and very, very nice.
於 2024 年 4 月住了 1 晚
Edward Mills, AGM 於 2024年5月17日的回應
We apologize for the issues with the WIFI during your stay but we do appreciate the 5 out of 5 review. And we hope to see you again.

10/10 優異

Susan

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
The property was clean and we were pleased to have this 1-year young hotel to stay at for a family reunion we attended. The breakfast was good, everything clean and bed slept well.
於 2024 年 4 月住了 1 晚
Edward Mills, AGM 於 2024年5月17日的回應
Thank you for the Great review Susan, we are so glad you choose to stay with us during you travels.

10/10 優異

Tamara

讚好:職員與服務和住宿狀況
Great staff and very clean.
於 2024 年 4 月住了 1 晚
Edward Mills, AGM 於 2024年5月17日的回應
Thank you Tamara for the 5 out of 5 review, We hope to see you again soon.

10/10 優異

Luis

讚好:整潔度、職員與服務、設施服務和住宿狀況
.
於 2024 年 3 月住了 2 晚
Edward Mills, AGM 於 2024年4月13日的回應
Thank you Luis for the 5 out of 5 review. We hope to have you as our guest again next time you visit.

10/10 優異

Don

讚好:整潔度、職員與服務和住宿狀況
this is a new, clean, friendly hotel within a short distance from Lake Butler where we were helping our daughter with some home repairs.
於 2024 年 4 月住了 4 晚
Edward Mills, AGM 於 2024年4月13日的回應
Thank you Don for the review. We are so glad you stayed with us and we hope to see you again during your next family visit.

10/10 優異

ruth

親子同遊, 多人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
My stay was awesome and will bring our family back again they enjoyed the stay also ! And will chose/refer this hotel to others that are inviting/inquiring hotel in starke with a high rating.
於 2024 年 3 月住了 1 晚
Jolene 於 2024年4月9日的回應
Hi Ruth, thank you so much for sharing your experience with us. We hope to see you again soon.

10/10 優異

Sheryn

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Room was very nice, clean & very quiet. Had everything we needed. Would stay again!
於 2024 年 4 月住了 1 晚
Jolene 於 2024年4月9日的回應
Hi Sheryn, I'm so excited that you've taken the time from your busy schedule to rate your experience with our hotel. We love feedback, it helps us to make all of your stays enjoyable.

2/10 很差

Michael

於 2024 年 3 月住了 1 晚
Jolene 於 2024年4月15日的回應
Thank you for your response Michael

10/10 優異

carol

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
We were in the area for a sporting event. This clean space was convenient and priced for our budget. It included hot and cold dishes for breakfast and offered rooms with refrigerators and walk in showers. Staff very accommodating throughout checkin to checkout.
於 2024 年 3 月住了 3 晚
Jolene 於 2024年3月27日的回應
Hi Carol we are very pleased that you took the time to review our hotel. We hope to see you again soon.

10/10 優異

Jeffrey

家人同遊
讚好:整潔度、職員與服務和住宿狀況
Very clean and comfortable rooms
於 2024 年 3 月住了 1 晚
Jolene 於 2024年3月18日的回應
Hi Jeffrey, thanks for the review that means a lot to my staff and me. Come back to see us soon.

10/10 優異

Marquez

家人同遊
it was nice
於 2024 年 3 月住了 1 晚
Jolene 於 2024年3月18日的回應
Thanks for sharing your experience with us. Whenever you are in the area again please stop by to visit.

10/10 優異

Taylor

讚好:整潔度、職員與服務和住宿狀況
Jolene 於 2024年3月18日的回應
Thank you, Taylor, for the review. Hope you had a kind stay and will choose us again if your travels brings you back this way.

10/10 優異

Dawn

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
So clean and new. Staff are very friendly
於 2024 年 3 月住了 2 晚
Edward Mills, Assistant General Manager 於 2024年3月10日的回應
Thank you Dawn, for the great review. We are so glade you stayed with us and we hope to see you again soon.

10/10 優異

Paul

讚好:整潔度、職員與服務、設施服務和住宿狀況
Clean, convenient
於 2024 年 3 月住了 2 晚
Edward Mills, Assistant General Manager 於 2024年3月10日的回應
Thank you Paul, we are so glade you enjoyed your stay with us. We hope to see you again next time you visit our area.

10/10 優異

Elaine

家人同遊
讚好:整潔度、職員與服務和住宿狀況
Very clean, the room was perfect. The only issue was with the handicap seat in the tub.
於 2024 年 3 月住了 1 晚
Edward Mills, Assistant General Manager 於 2024年3月7日的回應
Thank you, Elaine, for the great review. If you could reach out to us to let us know what the issue was with the handicap seat in the tub for your room. And we hope to see you again on your next visit to our area.

10/10 優異

Daniel

讚好:整潔度、職員與服務和住宿狀況
於 2024 年 2 月住了 1 晚
Edward Mills, Assistant General Manager 於 2024年3月7日的回應
Thank you Daniel for the 5 out of 5 rated review. Please be sure to visit next time you are in our area.

10/10 優異

Wallace

讚好:整潔度、職員與服務和住宿狀況
It had a new building feel with nice clean rooms. Staff was very polite and helpful
於 2024 年 3 月住了 1 晚
Edward Mills, Assistant General Manager 於 2024年3月7日的回應
Thank you, Wallace, we are so glad you enjoyed your stay with us, and we left an impact on your visit. We hope to see you again soon.

4/10 欠佳

Ruth

伴侶同遊
讚好:整潔度和住宿狀況
不滿:職員與服務
Horrible experience upon arrival--the hotel had messed up our reservation and it was 1.5 hours before we finally were able to get into the room we had already paid for. The staff were nice, but there is a serious glitch in their reservation system. We had done a 3rd party reservation and that company had all the right info. The hotel charged my credit card, then gave my room to someone else, listing my phone and credit card info that would have allowed that person to charge additional items or trash the room and hold me liable. When we arrived, we were told there was no reservation and no rooms available. After much time, effort, and frustration, the assistant manager drove from home and got it sorted out, only after we threatened to call the police for fraud. The room was fine, but by that late hour we were too exhausted to enjoy it.
於 2024 年 2 月住了 1 晚
Jolene 於 2024年3月1日的回應
Ruth, My apologies for the hassle you experienced during your check in. I appreciate your feedback it really helps.

10/10 優異

Jennifer

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
The staff was so helpful and enjoyable. Taylor and jolene were exceptional. Room was clean and breakfast was good. Would definitely stay again.
於 2024 年 2 月住了 2 晚
Jolene 於 2024年2月28日的回應
Hi Jennifer we really thank you for taking the time from your busy schedule to share with us your experience here at our facility. I can't wait to share with the rest of the staff your kind wods.

10/10 優異

Melissa

讚好:整潔度、職員與服務和住宿狀況
於 2024 年 2 月住了 2 晚
jolene 於 2024年2月28日的回應
Melissa, we appreciate your feedback

6/10 一般

Gretchen

於 2024 年 2 月住了 2 晚
Jolene 於 2024年2月28日的回應
Gretchen, thank you for your review

10/10 優異

Mandy

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Great breakfast.
於 2024 年 2 月住了 1 晚
Jolene 於 2024年2月20日的回應
Hi Mandy,You are awesome for taking the time to share with us your feedback and we really appreciate it. We hope to see you again if you happen to travel this way again.

10/10 優異

carlos (orlando)

讚好:整潔度、設施服務和住宿狀況
Beautiful place.. was traveling for a race parking lot is very small and tight for truck with trailer.
於 2024 年 2 月住了 1 晚
Jolene 於 2024年2月20日的回應
Carlos,Thank you for your feedback. I love sharing with my staff how a guest felt while visiting our property. All feedback is appreciated. Please come back to visit us again really soon.

6/10 一般

Robert

伴侶同遊
讚好:職員與服務
Didn't like key card in slot to get power, remote for shade, complicated TV remote. I just wanted to watch TV. Did not like sliding door to bathroom. Hard to slide. Clean room Efficient staff.
於 2024 年 2 月住了 2 晚
Jolene 於 2024年2月20日的回應
Hi Robert.Thank you for sharing your experience. I'm sorry watching television became a difficult task. I myself like things a little simple too. We hope you choose to stay with us again if you are ever in our area

10/10 優異

Jimmy

於 2024 年 2 月住了 1 晚
Jolene 於 2024年3月27日的回應
Hi Jimmy,Thanks so much for sharing you experience with us. Hope to see you again soon.

10/10 優異

Melissa

於 2024 年 2 月住了 1 晚
Jolene 於 2024年3月27日的回應
Melissa,Thank you so much for taking the time to share your experience with us.

10/10 優異

Angela

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
We have stayed at few of the IHG hotels and it is always a great stay. It was easy to get around due to the location. Although nice out Saturday there was no opportunity to use the outdoor pool as it wasn't heated. I would stay again.
於 2024 年 1 月住了 2 晚
Jolene 於 2024年1月29日的回應
Thank you Angela for choosing us and taking the time to rate your experience

10/10 優異

Stefan

商務旅客
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2024 年 1 月住了 4 晚
Edward Mills, AGM 於 2024年1月27日的回應
Thank you Stefan for the perfect review, we are so glad you enjoyed your stay with us and hope to see you again.

10/10 優異

Charlotte

讚好:整潔度、職員與服務、設施服務和住宿狀況
Stayed here at the last minute after the wifi in the hotel I was staying stopped working properly. WiFi here allowed me to carry on my business with no problems and even had an area in the lobby where I could print off anything I needed. The complimentary breakfast was far superior to other ‘free’ breakfasts that I’ve had previously. Will definitely be coming back here again when I’m in the area.
於 2024 年 1 月住了 5 晚
Edward Mills, AGM 於 2024年1月27日的回應
Thank you Charlotte for the awesome review, we hope to see you again next time you are in our area.

8/10 不錯

Kimberly

讚好:整潔度、住宿狀況和客房舒適度
於 2024 年 1 月住了 1 晚
Edward Mills, AGM 於 2024年1月27日的回應
Thank you Kimberly for the review, hope to see you again.

10/10 優異

Shannan

家人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2024 年 1 月住了 1 晚
Edward Mills, AGM 於 2024年1月27日的回應
Thank you Shannan for the perfect score review. So glade you enjoyed your stay with us.

10/10 優異

melinda

伴侶同遊, 商務旅客
讚好:整潔度、職員與服務、設施服務和住宿狀況
staff was amazing and very polite . Thank you
於 2024 年 1 月住了 1 晚
Edward (AGM) 於 2024年1月14日的回應
Thank you, Melinda, for the great review.

10/10 優異

Jennifer

於 2024 年 1 月住了 1 晚
Jolene 於 2024年1月10日的回應
Thanks, Jennifer, for your rating

8/10 不錯

Matthew

於 2024 年 1 月住了 1 晚
Edward Mills, AGM 於 2024年1月27日的回應
Thank you Matthew for your review, hope to see you again soon.

10/10 優異

Cheryl

於 2023 年 12 月住了 1 晚
Edward Mills, AGM 於 2024年1月27日的回應
Thank you Cheryl for the perfect review. Hope to see you again

10/10 優異

Bobby

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
A Must Stay for Starke
Visited the hotel as a last minute stay. The staff was professional, kind and made it feel like we were very welcomed and were a long planned arrival. The room was clean, temperate inside was great, the condition of the room was roomy and in awesome condition, and the bed was very comfortable.
於 2023 年 12 月住了 2 晚
Jolene 於 2024年1月10日的回應
Thanks Bobby

10/10 優異

Benjamin

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
My first time at HI Express in Starke, Florida. It was a one night pass through but I was very impressed with the facility and the staff. Very clean and modern. I did not partake of the free breakfast but there were other guests eating as I was leaving.
於 2023 年 12 月住了 1 晚
Jolene 於 2024年1月10日的回應
Benjamin, thank you and we hope to see you again soon

10/10 優異

Donnie

商務旅客
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 12 月住了 1 晚
Jolene 於 2024年1月10日的回應
Hi Donnie,Thank you for your rating

10/10 優異

Ronald

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Breakfast was very good, and the staff was wonderful! We highly recommend this hotel, and plan to stay here again the next time we visit family in this area!
於 2023 年 11 月住了 5 晚
Jolene 於 2023年11月27日的回應
Thank you for sharing your experience

10/10 優異

Nelson

家人同遊
讚好:整潔度、職員與服務和住宿狀況
This is the cleanest hotel in the Starke area
於 2023 年 11 月住了 1 晚
Jolene 於 2023年11月27日的回應
Awesome thank you for your feedback

10/10 優異

Dennis

於 2023 年 11 月住了 1 晚
Jolene 於 2024年1月10日的回應
Thanks for you rating

10/10 優異

Nick

商務旅客
讚好:整潔度、職員與服務、設施服務和住宿狀況
Great stay
於 2023 年 11 月住了 1 晚
Jolene 於 2023年11月27日的回應
FANTASTIC Thank you for your review!

6/10 一般

Michena

親子同遊
讚好:整潔度、職員與服務和住宿狀況
不滿:設施服務
Stayed there for one night. This place was ok. Everything was good except the breakfast choices and weird noises at night. The breakfast tasted like someone did not know how to cook and they didn’t have much options and as for the noises it was weird door closing and banging sounds that would make me jump out of my sleep. So annoying!!!! Let’s just say I did not sleep.
Jolene 於 2023年11月25日的回應
Michena, Sorry to hear that you were not able to get the proper rest. I will see if there are any other choices for breakfast that keeps us in brand standard

10/10 優異

Judith

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Nice and new hotel, very clean
於 2023 年 11 月住了 1 晚
Jolene 於 2023年11月22日的回應
Thank you Judith, your feedback is very important to us.

10/10 優異

Richard

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Grfeat hotel!
We traveled around the US this past Summer and this was the best Holiday Inn we have stayed at by far. Everything was top notch. The breakfast even included healthy options - real oatmeal, whole wheat bread and English muffins! The rooms were spotless and the coffeemaker was easy to use (unlike some of the ones we ran across). It had a great shower that was not based on a tub,, but was specifically a shower - so easy to get in and out of! If all Holiday Inns were this good we would never stay anywhere else!
於 2023 年 11 月住了 1 晚
Jolene 於 2023年11月22日的回應
Thanks Richard for taking time to share your experience. I can't wait to read your review to the staff. They are always so excited to here the positive feedback we receive from our guest.

10/10 優異

lesley

家人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Beautiful hotel!
Beautiful hotel, very quiet and in a perfect location for our trip!
於 2023 年 11 月住了 2 晚
Jolene 於 2023年11月17日的回應
Thank you Lesley for taking time to share your experience while visiting our property. We greatly appreciate your response.

10/10 優異

Rachel

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Friendly staff. Good breakfast. Great rooms!
於 2023 年 11 月住了 2 晚
Jolene 於 2023年11月13日的回應
Thanks Rachel for staying with us and taking the time to share your experience. Your feedback is so very important to us. Hope to see you again!

10/10 優異

Alison

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Great new hotel in in Starke!
Great hotel, friendly staff and comfortable rooms, 2 king beds, walk in shower. Hot cooked buffet breakfast was decent, this is the 2nd time we’ve stayed at this hotel, will be back!
於 2023 年 10 月住了 2 晚
Jolene 於 2023年10月30日的回應
Thank you so much Alison. I really appreciate your taking time to let us know how your experience went at our hotel. I will share with the staff your kind words.