Stateline Family Hotel

"Everything was perfect "

"The room was a good size and having two bathrooms was very convenient. It is an old hotel so there are obvious wear and tear. However, I didn't understand why the sheets on the bottom where the mattress box is had rips and holes around it. And, the night stand was sticky as if it wasn't properly cleaned. The location was very convenient. The gondolas were less than a 5 minute walk away as well as the shops and restaurants. My biggest complaint is when I removed the privacy sign, housekeeping didn't come in to clean the room, take out the trash, or bring in new towel and toiletry. I was not feeling well that day and i had to go to the front desk 3 times before they sent clean towels. If housekeeping or front desk would pick up the phone, I wouldn't have to keep going downstairs. I called them more than ten times and no one picks up. "

"I have been staying at this hotel for 16 years now. They are improving the look with all the construction around but the customer service has become worse. Check in, my upgrade price was much lower at the kiosk than at the front desk. Cleaning? Not for me. I stayed for 5 nights and after 3 nights in a row of them telling me someone was coming to clean, no one ever came and it was time for me to leave. All I really wanted was towels and to take out the trash but that is too much to ask here. Bring back Harvey’s and the awesome staff that used to make this place great "

"The hot tub was hot and the location to t to he lift is hard to beat. "

"This was a beautiful experience from start to finish. The hotel is spectacular with stellar staff that met my every need. The views are gorgeous. Doug at Edgewood restaurant and lounge definitely went the extra mile. The rooms were cozy, just wish there was more storage space. Food and drinks on property were good and fire pit smores were a highlight. 10/10 can’t wait to come back. "

"This is a timeshare accomodation but was reserved through cheaptickets. We love worldmark because it's staying in a fully furnished condo. We cook breakfast and have freshly brewed coffee in the room before going out. The place is newly renovated. The staff is great, parking is never an issue. It's on Kingsbury grade, we like it because it's far from the noisy blvd "

"Stayed here 3 times this winter and all stays were consistently very good. Had everything I could need. Tucked away from the main strip but close enough if you wanted to venture out. Home away from home. "