Front Desk personel and management were rude and unhelpful.
Complete list of fees were not posted.
Refused to let us check inn without a $50 pet deposit for my service animal.
Manager called me racist when i asked him to slow down his speaking because i couldn't hear him properly because of my auditory processing disorder thats a side effect of my disability. He then told me i was faking my disability and my service animal was against breed restrictions and then they banned me from property when i brought up state laws and regulations about unposted fees and federal ADA Guidelines.
Hailey
2025 年 6 月入住 2 晚
8/10 还可以
Mollie
2025 年 6 月 7 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Easy checkin
Mollie
2025 年 6 月入住 1 晚
8/10 还可以
Mollie
与家人出行
2025 年 6 月 1 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Easy, quick check-in
Mollie
2025 年 5 月入住 1 晚
2/10 糟糕
Paul
2025 年 5 月 31 日
I didn’t stay there. I have to cancel due to an emergency
Paul
2025 年 5 月入住 1 晚
2/10 糟糕
Pam
与配偶出行
2025 年 5 月 21 日
不满意:清洁度、服务设施、住宿条件和设施
The property was ill kept overall. Windows, doors, anything glass was dirty and filmy. The room had a terrible smell. It appears there are folks living there for longer stays. There were grills and coolers outside the rooms. My overall impression is this property was scary and seedy. It has soured us on staying at a Red Roof again. I would not recommend it to anyone.
Pam
2025 年 5 月入住 2 晚
10/10 超赞
Kathy
2025 年 5 月 11 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Room was clean, up todate facility with nice furniture, bedding, towels, etc. Would highy recommend it!
Kathy
2025 年 5 月入住 1 晚
10/10 超赞
John
2025 年 5 月 10 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
John
2025 年 5 月入住 1 晚
10/10 超赞
ANNE
2025 年 4 月 26 日
满意:服务设施
Property was clean and quiet and close to the highway - perfect for my short stay!
ANNE
2025 年 4 月入住 1 晚
6/10 一般
Robert
与家人出行
2025 年 4 月 16 日
满意:员工和服务
不满意:住宿条件和设施,清洁度
a. BED was EXCELLENT.
b. Windows were very dirty.
c. Stairs to second level were in terrible condition and very unattractive.
d. Front grounds not landscaped.
e. Poor cable TV service.
Robert
2025 年 4 月入住 1 晚
2/10 糟糕
Chris
2025 年 4 月 1 日
不满意:清洁度、员工和服务、住宿条件和设施
They had roaches
Chris
2025 年 3 月入住 1 晚
8/10 还可以
Alain
与家人出行
2025 年 4 月 1 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
C’est difficile à trouver l’accès pour aller à l’hôtel
Alain
2025 年 3 月入住 1 晚
10/10 超赞
debra,philadelphia
与家人出行, 带宠物出行
2025 年 3 月 22 日
满意:清洁度、员工和服务、住宿条件和设施
Convenient, comfy, easy, value for money.
debra
2025 年 3 月入住 1 晚
10/10 超赞
Emily
2025 年 3 月 12 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
I liked that it was not in an unsafe neighborhood. But no food really near by
Emily
2025 年 3 月入住 1 晚
10/10 超赞
Katey
2025 年 3 月 11 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Katey
2025 年 2 月入住 1 晚
10/10 超赞
Steven
2025 年 2 月 28 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Steven
2025 年 2 月入住 1 晚
6/10 一般
William,Fishersville
与家人出行, 带宠物出行
2025 年 1 月 28 日
不满意:清洁度、员工和服务、服务设施
It was okay
William
2025 年 1 月入住 2 晚
10/10 超赞
Sergio
2024 年 12 月 30 日
Sergio
2024 年 12 月入住 1 晚
8/10 还可以
Meredith
2024 年 12 月 2 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Meredith
2024 年 9 月入住 1 晚
2/10 糟糕
Z'Andreia
与家人出行
2024 年 11 月 15 日
不满意:清洁度、员工和服务、服务设施、住宿条件和设施
Idk what anyone on here who gave this motel a good rating was thinking. I swear they have to be staff leaving fake reviews because this is absolutely the most disgusting display of a hotel I have ever seen in my life. Upon driving up my family and I were already a bit weary. It just felt off. Once we arrived the front reception looked like he rolled out of bed and fell into work. The room itself was the dirties I’ve ever seen. The ceiling in the bathroom shower was falling down and there was mold everywhere. The beds had stains all over them. The smell of the room was unbearable. You literally could barely breathe because it was so thick with the aroma of cigarette smoke. The car parked in front of the room was broken into and the car radio had been pulled out of the car. We reserved 3 rooms but only looked at one and demanded a refund. There was absolutely no way we were staying there. Luckily we found another place to stay. When we arrived at the Hampton Inn they told us that the Red Roof was like a shelter. That the staff and other people actually live there. They said they don’t even know how that place is still operating. TO ANYONE LOOKING TO LODGE I URGE YOU PLEASE DONT WASTE YOUR TIME OR YOUR MONEY. No one should stay in these horrible conditions. THIS ESTABLISHMENT SHOULD BE PUT OF BUSINESS. And to management, your apology is unnecessary because you should be absolutely ashamed of yourself for having such little care and concern for your customers!
Z'Andreia
10/10 超赞
Michelle
团体旅客
2024 年 11 月 12 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Michelle
2024 年 10 月入住 1 晚
8/10 还可以
Roscoe
与配偶出行, 商务旅客
2024 年 11 月 8 日
满意:住宿条件和设施,清洁度
The beds slept good and was clean. Shower was good although it had a leak and squirts over the shower curtain. We stayed 2 nights. When they cleaned the room after the 1st night, they didn't replenish the coffee. I didn't notice until I got up at 3am. Lobby was closed. So I'm a bear without my coffee 😁. Other than that it was a good stay. Nice view and seen some deer in the field. Recommend.