Hanau Steinheim Castle Museum Hotels

"The staff were very friendly and accommodating. The room was ok but there were 2 beds pulled together with two separate covers vs one larger bed. We understand that this is common in Europe but have not seen it in a while and have always had one larger bed (my husband and I travel a lot). The toilet was also spitting water out onto the floor with every flush. The weirdest thing is that I’ve seen this before 2 years ago when I stayed at the same hotel. So this is not a random thing for them. Otherwise it was ok. "

"Clean, comfortable rooms, great breakfast and cordial and helpful staff. "

"Ich hatte einen außergewöhnlichen Aufenthalt in diesem Hotel, und das verdanke ich zu einem großen Teil dem exzellenten Service von Frau Anabelle. Vom ersten mirgen nach meiner Ankunft an empfing sie mich mit herzlicher Freundlichkeit und Professionalität, sodass ich mich sofort willkommen fühlte. Während meines gesamten Aufenthalts war Anabelle stets überaus zuvorkommend – sei es mit hilfreichen Empfehlungen, der perfekten Vorbereitung meines Zimmers oder indem sie sich erkundigte, ob alles in Ordnung war. Ihre Liebe zum Detail und ihre freundliche Art trugen maßgeblich zu einem unvergesslichen Aufenthalt bei. Das Hotel selbst war sauber, komfortabel und gut gepflegt, aber der Service von Anabelle machte es zu etwas ganz Besonderem. Sie ist eine echte Bereicherung für das Team, und ihr Engagement hat meinen Aufenthalt insgesamt sehr bereichert. Sincerely Andrea M. "

"Hotel was good"

"All was very good. Enjoyed the breakfast and walking distance to Saturday market and shopping. "

"The hotel was clean and quiet. Exactly what you want while traveling. It was very conveniently located to a grocery store and pleny of walking, running ,or biking trails. It is right next to the Old town of Hanau, which is very nice. We stayed for a week and the only critique that i have is, i wish it had a little bigger fridge so we could store a couple items in it. Just so we wouldnt have to eat out 4 times a day. Other than that, i would definitely stay ther again. "